Customer Ratings & Reviews
- Model:
- B09K1HHZTM
- SKU:
- 10497666
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Love Ring cameras!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the products from Ring security, specially this wireless camera
I would recommend this to a friendRing camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring is good security system and easy to use…………..
I would recommend this to a friendCamera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing results I am able to keep an eye on my parents home. They are elderly so it’s nice having that peace of mind they are ok
I would recommend this to a friendRing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera for home security .....................
I would recommend this to a friendExcellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have 4 of these cameras now on the outside of the house, the only issue I have is sometimes the sun will bleed the video signal.
I would recommend this to a friendRing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice security camera, battery doesn't last 3 months, maybe one month before needing recharge.
I would recommend this to a friendBrand response from Ring
Posted .Hi CraigW.
Thank you for taking the time to share your experience. We understand the importance of having a solid charge on your Ring Spotlight Cam Plus so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device is crucial when it comes to monitoring your home, especially if you are away for long periods of time. We are here to provide you with some education to resolve the battery life issue you mentioned in your review.
It sounds like the device is not performing as expected. There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal battery-life performance. The more events captured by your Ring devices, the more your battery is used. Using "Live View" can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, under "Motion Settings" for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity.
Redraw your "Customizable Motion Zones."
Change "Motion Frequency" to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to "Power Settings" in the Ring app to see what features may be draining your battery.
To access "Power Settings," open the Ring app:
Tap the menu (≡) on the top left of the dashboard.
Tap "Devices."
Tap the individual device (video doorbell or security camera) you want to check.
Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage."
Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length.".
If any additional information is needed regarding your Ring Spotlight Cam Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you for being the best part of Ring! Have a wonderful day!
Sincerely,
Miyuki from Ring.
Does the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this one for under the carport and have it powered by the solar panel. Light is bright and the sensitivity is on point. I'd definitely get another to go on the far side of my house
I would recommend this to a friendGreat Security Solution
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ring security system. It gives me peace of mind when I’m not at home. All my devices connect for a very affordable annual fee, but you can also use it for live view only.
I would recommend this to a friendsecurity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great view I’m able to see the everything I needed.
I would recommend this to a friendBackyard Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple set up and in today’s world the more protection the better. Excellent resolution!
I would recommend this to a friendWorth the buy. I have two.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE my ring camera. It captures most movements, even flying bugs passing by. I only wish it had a wider range to capture.
I would recommend this to a friendAwesome but has limitations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera but a little pricy. With it had more mount configurations.
I would recommend this to a friendBrand response from Ring
Posted .Hi JustMe.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are enjoying your new Ring Spotlight Cam Plus!
For more information on your Ring Spotlight Cam Plus, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
Back Yard camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely an asset to my security system… this is from my backyard
I would recommend this to a friendReplacement
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need a new camera because old camera was blurry and one of lights went out. Was able to place it in the same spot and attachment in no time. Setup takes longer than expected due to the camera has to update.
I would recommend this to a friendBrand response from Ring
Posted .Hi CB44.
Thank you for taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Spotlight Cam Plus. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
If your device experiences a firmware update upon setup, it may take some time to complete. You can find out the status of your device in the Ring app under the Devices tab. Please be aware that updates are released to ensure optimal performance from the device. We appreciate your patience.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our community today.
Thank you,
Melissa from Ring.
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Gives me and my family added security. The security light attached is an added bonus.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a great camara to motor your home. It a safy way to feel secure and protected. Easy abd discrete device.
I would recommend this to a friendLove this one.. so will you …
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best one yet love the color too then it’s not always in color in white bright. This one just seems a little bit better than the other ones I have.. can’t go wrong with just having a battery and most have the solar panel.. must have the professional monitoring …
I would recommend this to a friendSo far so good. Great picture!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Waiting to see if i need to buy an additional battery for longer charge time. Will see.
I would recommend this to a friendSavvy shopper
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service good price Good store times Pleasant surrounding Good location Good public relations
I would recommend this to a friendGood alternative to wired security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring spotlight was very easy to install and it was avoids having to run wiring all as indicated. The only issue I had is the detection range triggers on large objects like cars at a distance but is much less sensitive to humans than I would prefer.
I would recommend this to a friend