Customer Ratings & Reviews
- Model:
- B09K1HHZTM
- SKU:
- 10497666
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and customer services. Enjoy the ease
I would recommend this to a friendHouse camer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome it works really well pretty accurate. Love the color.
I would recommend this to a friendRing spotlight camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice camera and spot light will purchase again.
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad of a product. I have bought three and none woth issues
I would recommend this to a friendBest cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alwasy having thr best quality and the best security system
I would recommend this to a friendGrwat camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good camera great price just get the warranty. We have 5 cameras our go to.
I would recommend this to a friendBrand response from Ring
Posted .Hi BarbaralS.
Thank you for taking the time to share your feedback with us. We are pleased to read that you are finding value in your Ring Spotlight Cam Plus. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
We invite you to reach out to our community if any additional information is needed regarding your new Ring Spotlight Cam Plus. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Thank you,
Melissa from Ring.
It always misses the important moments.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently installed a Ring Security Camera, hoping for a reliable security solution. However, my experience has been quite disappointing for several reasons: Inconsistent Recording: The camera only records for a short duration when motion is detected. This poses a significant problem as it often misses crucial moments. For instance, if a criminal triggers the motion sensor but conducts their wrongdoing a few minutes later, the camera fails to capture the important part of the incident. Limited Storage: Although Ring advertises a 180-day video storage period, the default setting is only 60 days. This discrepancy led to the loss of vital evidence I needed for an ongoing lawsuit, as I was under the impression that my videos were stored for the advertised 180 days. Poor Customer Service: The customer service regarding these issues has been poor. There's no effective way to resolve problems or get assistance. This lack of support adds to the frustration of dealing with an unreliable product. Overall, the Ring Security Camera Doorbell has proven to be a waste of money and resources. Given its performance, a dummy camera would have been just as effective. I cannot recommend this product to anyone seeking a dependable security solution.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Park.
Thank you for taking the time to share your experience with us. We understand the importance of having your Ring Spotlight Cam Plus capture all the correct motion events. The Ring Spotlight Cam Plus was designed to capture motions based on your specifications to help keep your home secure. Rest assured, we are here today to provide you with some information in order to ensure you get the most out of your motion detection! We are confident we can find a solution that works well for you and your home’s environment.
It sounds like the device is not performing as intended in regards to motion detection and recording. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Open the Ring app and tap on the Menu (≡).
Tap Devices.
Tap on the device you wish to adjust.
Tap Device Settings.
Tap Video Settings.
Tap Recording Length.
Tap Record For.
When the list appears, you can select a preferred recording length such as:
15 seconds
20 seconds
25 seconds
30 seconds
60 seconds
90 seconds
120 seconds.
You may get a warning that your choice will affect your battery life. Remember, you can always make a selection and change it to a shorter time if you feel your battery is draining too fast.
Each device has its own individual video recording length setting and can be set to a personalized recording length at any time.
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out at if any additional information is needed regarding your Ring Spotlight Cam Plus.
Thank you,
Melissa from Ring.
Good camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and huge lens angle and camera speed is good
I would recommend this to a friendGreat camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera I like the new modes thats the camera has now.
I would recommend this to a friendexcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has given me confidence for the security in my house
I would recommend this to a friendRing Spotlight Cam Plus Outdoor/Indoor Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection. Spot on for capturing outdoor surroundings!
I would recommend this to a friendRing security cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great home security system won’t regret it definitely worth the money
I would recommend this to a friendNeed to be improved. Not that good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the spotlight camera before this and the previous one used to be good. We need to go near the camera and wave your hand multiple times to get captured.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Raju.
Thank you for sharing your experience with us. We understand how critical it is for your Ring Spotlight Cam Plus to detect motion accurately so that you can be alerted within the Ring app to any motion activity around your home. Rest assured, we are here today to provide you with some information in order to ensure you get the most out of your motion detection! We are confident we can find a solution that works well for you and your home’s environment.
It sounds like the device is not performing as expected. Ring devices can detect motion up to 30 feet with the Motion Sensitivity slider at the maximum level. If you turn the Motion Sensitivity down, this range will be lower, decreasing false motion. If your device is not detecting motion, we recommend increasing the Motion Sensitivity using the slider.
If any additional information is needed regarding your Ring Spotlight Cam Plus, please reach out to our community team. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
Got to love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love everything 100% on. This ring cameras
I would recommend this to a friendJ
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and screen resolution is good. Weather resistance
I would recommend this to a friendNice upgrade.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrades to the original design. Easier to open and swap the batteries.
I would recommend this to a friendBrand response from Ring
Posted .Hi Promoboy.
Thank you for taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Spotlight Cam Plus and that the features included are meeting your expectations. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our community today.
Thank you,
Melissa from Ring.
Ring is A+ for home security!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring makes it easy to set up and secure your home!
I would recommend this to a friendFantastic product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly product. Love this product and the idea of it
I would recommend this to a friendGreat camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera works great but sometimes doesn’t pick up the movement. Make sure to adjust your movement zones.
I would recommend this to a friendRing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ring camera just wish it would stay on longer
I would recommend this to a friend