Customer Ratings & Reviews
- Model:
- B09K1HHZTM
- SKU:
- 10497666
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
poor product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.all kinds of trouble with it including the siren going off unorovoked
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi HALIBUTTY1.
Thank you for taking the time to leave your review of the Ring Spotlight Cam Plus. We understand how important it is for your Ring Spotlight Cam Plus to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The security features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable to your peace of mind. We can definitley provide you with more information on the siren concern that you mentioned in your review.
It sounds like the device is not performing as intended. The Ring Spotlight Cam Plus was designed with two-way talk and a remote-activated security siren that can be activated from the Ring app. Follow these steps in the Ring app to control the remote-activated siren:
Open the Ring app.
Tap the menu (☰).
Tap Devices.
Tap the Ring Spotlight Cam Plus.
Hit the red "Siren" button to control the siren.
We encourage you to reach out to our community if any additional information is needed regarding your Ring Spotlight Cam Plus. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Please let us know how we can further assist you!
Thank you,
Melissa from Ring.
Clear View!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras! Im not a fan of the subscription cost to record video, but it’s worth it to me. Very clear video, customization, etc;
I would recommend this to a friendGreat shot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pictures are clear and able to identify all objects objects
I would recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product easy to setup and use . Battery last for about 30 days
I would recommend this to a friendRing led camara
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable, clear video and quick alerts. Love it!!!
I would recommend this to a friendMrs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great camera, easy to install, clear picture, great volume, I totally recommend this camera. We have installed it at the pool . So it’s important that we have a great view and we do .
I would recommend this to a friendAmazing product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product willl hold two batteries which I like. Easy to set up and install. Would highly recommend.
I would recommend this to a friendRing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ring camera excellent camera. Camera quality and ease of use are up to par. we will be looking to add more cameras in the future
I would recommend this to a friendRing outdoor camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Execellent price and picture quality is great.Install is simple and works well at night. I would recommend this product to others
I would recommend this to a friendGreat!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to use!! Was easy to install and it works great with the settings.
I would recommend this to a friendBattery camera flood pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for small driveway but the flood would not be enough for a long driveway
I would recommend this to a friendHomeowner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well pleased with the clarity and wide field of view.
I would recommend this to a friendLove thos camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great,picture is awesome night is great. I put solar panel and no charging
I would recommend this to a friendGreat Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has very great quality and it was very to install!
No, I would not recommend this to a friendAffordable and Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly easy to install. Excellent option for anyone looking to help monitor your home. Battery tends to drain easily so would recommend buy another battery and install. App is great as it notifies you and allows you to see a live view of where the camera has been installed.
I would recommend this to a friendSecurity camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does exactly what I needed it for it shows a good view of my back yard and lights up the entire back yard making thing’s visible and was easy to mount
I would recommend this to a friendI now own a plastic brick (with no camera)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned Ring cameras (12+) for the last 10 years since the original Stick Up cam, and have owned all varieties of camera. I have just moved house and was getting ready to outfit the new house with cameras. I had read reviews that the quality of the latest Ring cameras had declined, but decided to start with this before the more expensive Ring’s. I will say this felt less substantial than prior versions. The camera has been installed for 2 months and 4 days ago decided to stop working in an unusual manner. It was powered, still had connection to WiFi but would not live view, and became completely unresponsive. I tried to reset it and its reset behavior is not normal. I found that it keeps somehow putting itself in a setup mode (silently - no voice talking). The camera has somehow effectively bricked itself. I called Ring and was messed around by their Tier 1 reps that are basically note takers. I was told that I had to wait up to 48 hrs for someone to review the data and get back to me. I asked to be transferred and was told that the answer would be the same. I insisted and was left on a silent hold for 30 minutes until I hung up. Clearly Rings service (despite being a paying subscriber) has gone down significantly just as the products. I did some digging and found out several other people have the same/similar issue with this unit.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi RichardS.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Spotlight Cam Plus to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. We are eager to address the issue you raised in your review and provide you with a resolution today.
It sounds like your Ring Spotlight Cam Plus is not performing as expected. We would love the opportunity to share with you some troubleshooting steps that you can try to get your Ring Spotlight Cam Plus functioning as intended. If your device is unresponsive, try pressing and holding the reset button for 20 seconds. Follow the steps in the Ring app to reconnect the doorbell to your network. To reconnect a Ring Spotlight Cam Plus to your wifi network: Open the Ring app. Tap the menu (≡). Tap "Devices" and select the doorbell or camera you'd like to reconnect to wifi. Tap the "Device Health" tile. Under "Network," tap "Change Network" and follow the prompts in the app. Allow some time for your device to fully reconnect to the network, then check your wifi signal strength in "Device Health" to confirm it has successfully reconnected.
If you still have the Ring device in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you. Please let us know if we can be of any further assistance!
Thank you,
Miyuki from Ring.
Great Surveillance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost all my surveillance camera are ring devices. It hasn’t failed me yet. From doorbell to floodlight to lighting. Everything works in sync. Quality product. Will buy from them again for sure
I would recommend this to a friendSafety is a must.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are easy to install. Cameras can be purchased singularly and the homeowner(s) can purchase them as needed.
I would recommend this to a friendEasy to Use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to set up and it has an impressive range of vision. I definitely feel safer having it!
I would recommend this to a friend