Customer Ratings & Reviews
- Model:
- B09JZ5BG26
- SKU:
- 11064837
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Ring Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent camera. Clear picture, Solar power,,,,,,
I would recommend this to a friendPerfect affordable camera for Surveillance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a perfect camera for surveillance then look no further! Why pay $40.00-$50.00 a month for a monitoring company? It is easy to set up from your phone and the clarity of the image is perfect.I would recommend to also purchase the solar panel so you do not have to bother changing the battery.
I would recommend this to a friendOutdoor cam and spotlight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and other features, easy to install.
I would recommend this to a friendRing camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, everyone should have cameras in their yards now
I would recommend this to a friend2nd camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously installed a similar camera and liked it so I got this 2nd one. This one doesn't have the solar panel connection. The instructions about removing the plastic film on the front could have been better. I was having trouble removing part of the plastic film so I had to call tech support. She was very helpful and we figured out that that part of the film was not supposed to be removed. Camera is working fine so far.
I would recommend this to a friendLove the product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product. The only drawback is the light is not as bright as I expected.
I would recommend this to a friendRing Camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lighting, very durable, easy to install. Good color choices
I would recommend this to a friendBetter than Arlo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera - I've switched from Arlo. Arlo had this major lag issue when in live view, this does not.
I would recommend this to a friendSecurity for front porch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, service, and staff assistance. Thanks
I would recommend this to a friendSecurity in ring hand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best one for security easy to install and rest it takes care
I would recommend this to a friendNo spare battery for a back-up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent view and spotlight. Unhappy that it only has a place for one battery. The older model I purchased several months ago has two batteries so if I cannot get to the battery for a few weeks, the other battery continues. It is great, this one, I have no choice but to change it out.
I would recommend this to a friendBrand response from Ring
Posted .Hi Sonysupporter.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.
The Ring Spotlight Cam Plus was designed with the ability to insert two Ring Quick Release Battery Packs for additional power and longevity with battery life. The package contains one battery, but additional Ring Quick Release Battery Packs are available for purchase separately.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users in our community. This peer-to-peer forum allows our neighbors to share their feedback and experiences.
Thank you,
Melissa from Ring.
Good light/camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light and camera system maybe would have gone with the floodlight version though
I would recommend this to a friendPeace of mind
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this camera because I can see everything in detail
I would recommend this to a friendMotion sensor needs improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear view for a Ring camera. The max distance for the motion sensors is really not that great. A person can come really close to your camera before the light sensor is activated, even with the most sensitive setting turned on. Overall an okay camera for the price.
I would recommend this to a friendBrand response from Ring
Posted .Hi RB777.
Thank you for taking the time to share your experience with us. We understand how critical it is for your Ring Spotlight Cam Plus lights to activate on meaningful motion events so that you can keep an eye out for any activity around your property. The features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like the device is not detecting motion as intended. Spotlight Cam Plus is an outdoor security camera that includes advanced video, audio, connectivity, and motion detection features. The product provides outdoor coverage for common blind spot areas in clear HDR. We recommend installing the camera 8-10 feet from the ground for optimal performance.
The Spotlight Cam Plus is designed with two 3000° Kelvin spotlights and customizable light settings to provide you with the ability to adjust the lights according to your needs.
To adjust the light settings of your Ring Spotlight Cam Plus, please follow these steps:
Open the Ring app.
Tap the menu (☰).
Tap Devices.
Select the Spotlight Cam Plus that you want to adjust.
Select Device Settings.
Select Light Settings.
We also recommend adjusting your Motion Sensitivity and Motion Zones to suit your needs. Using your Motion Control settings, you can adjust the range and distance at which motion will turn on your Spotlight Cam Plus.
To improve motion accuracy, under Motion Settings for your device in the Ring app you can:
Adjust your Motion Sensitivity slider.
Redraw your Customizable Motion Zones.
Change Motion Frequency to frequently.
Your camera uses passive infrared detectors (PIR) to detect motion in three 90 degree arcs around the device. You can turn these on or off independently from each other.
We invite you to reach out to our Community if any additional information is needed regarding your Ring Floodlight Cam Wired Plus. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Melissa from Ring.
Works well!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it works really great. We're notified quickly of activity. I thought there would be 2 batteries but there's only one. It runs out in a month.
I would recommend this to a friendLight won’t stop turning on!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a backyard spotlight for my security system. Installed it and cannot get the light to stay off when we select it in the app. During fire nights it continues to come on and off regardless if motion is turned off or we turn the light off. Incredibly frustrating!!!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi TravisP.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Spotlight Cam Plus to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Spotlight Cam Plus are incredibly valuable and help provide you with peace of mind about your home security. We are here to provide you with some information to resolve the issue you mentioned in your review.
It sounds like the device is not performing as expected in regards to light setting. The Ring Spotlight Cam Plus is an outdoor security camera designed to provide you with the ability to customize your Spotlight Cam's zone coverage, motion settings and light settings in the Ring app. If the light on your Ring Spotlight Cam plus won't turn off, here are some troubleshooting steps to try:
* Verify that a Light Schedule isn't enabled in the app and causing the light to activate.
* Check the Device Health section of your Ring app to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
* Reboot your Ring Spotlight Cam Plus from the Ring app by tapping "Reboot This Device" from the Device Health page.
We invite you to reach out to our community if any additional information is needed regarding your Ring Spotlight Cam Plus. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
Great Camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it . I can watch the kitties and opossums come by and eat . It lights up when I go out and turns off all by itself. I can even talk to them from my chair . And I can listen to them too .
I would recommend this to a friendVery good camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As far as clarity and sensitivity, it is 5 Stars. But the ability to hold charge or remain on “ON” status is still questionable as it often tells me my unit is offline but all the others are working. But overall it is a very good product. My entire house runs on Ring products and has served me very well and have kept my family safe all these years.
I would recommend this to a friendCamera 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed, covers our back porch and yard exceptionally well.
I would recommend this to a friendRing security camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel safer now that I can see my side porch any time of day or night
I would recommend this to a friend