Customer Ratings & Reviews
- Model:
- B09JZ5BG26
- SKU:
- 11064837
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Perfect Spotlight Cam!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cam was perf3ct for my needs. Wide angle lens actually covered more ground than I planned.
I would recommend this to a friendRing Cameras at a great price!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring cameras are so essential now and knew Best Buy would not disappoint! Now I feel safer then ever! Thank you Best Buy!!!
I would recommend this to a friendRing Security Cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already had three Ring cameras, purchased three additional ones. Mine are battery operated, do they were easy to install.
I would recommend this to a friendRing cam battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the overall performance! Very simple and easy to use. I purchased two and plan on purchasing another.
I would recommend this to a friendGood alternative to wired security camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring spotlight was very easy to install and it was avoids having to run wiring all as indicated. The only issue I had is the detection range triggers on large objects like cars at a distance but is much less sensitive to humans than I would prefer.
I would recommend this to a friendExtra security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring works great it is our third one that we have had installed good to know who or what is at the door.
I would recommend this to a friendRing Spotlight Cam for Furbaby
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my new Ring Spotlight Cam. It is serving its purpose by giving the right amount of light for my backyard when my dog is outside at night.
I would recommend this to a friendGreat camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Works really well with a solar panel.
I would recommend this to a friendGreatest gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave ring camera with a light and doorbell as a gift to my daughter. Easy to install. Easy to use she said.
I would recommend this to a friend5 Star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service at our Local Best Buy. Love all all my Ring Products I purchased. Great Service by the Geek Squad Installation.
I would recommend this to a friendRing of all rings
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for Mother’s Day and she loves it so much every time I go over she sees me and says hello
I would recommend this to a friendRing Side Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works really great and we are loving it. It helps make our home feel much safer with real time updates.
I would recommend this to a friendRing Plus
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surveillance Outdoor Spot Cam. It gets all the angles of my backyard.
I would recommend this to a friendRing spot light.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. It is nice to be able to identify alert zones . Paired with a chime your entire household knows when someone approaches
I would recommend this to a friendLove my Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ring products give a sence of security being able to view who is at my door or in my driveway. Talk to them from hours away.
I would recommend this to a friendUnique Look
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good buy and good price. Quantity and durable, works well
I would recommend this to a friendAverage camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, has decent quality but the battery life is horrible. While it detects everything in motion, it definitely needs a solar panel to keep it running at all times
I would recommend this to a friendBrand response from Ring
Posted .Hi CalebJ.
Thank you for taking the time to share your experience. We understand the importance of having a solid charge on your Ring Spotlight Cam Plus so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device is crucial when it comes to monitoring your home, especially if you are away for long periods of time. We are here to provide you with some education to resolve the battery life issue you mentioned in your review.
It sounds like the device is not performing as expected. With Ring Spotlight Cam Plus, stay connected to your home from anywhere by seeing who’s at your door and answering it right from the Ring app. Enjoy enhanced features like upgraded video quality from 720p HD to 1080p HD, "Near Zone" motion detection in areas as close as 5 to 15 feet in front of your home, and a reimagined mounting setup that simplifies installation. We are happy to hear that you are enjoying the features of the device.
There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal battery-life performance. The more events captured by your Ring Spotlight Cam Plus, the more your battery is used. Using "Live View" can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, under "Motion Settings" for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity.
Redraw your "Customizable Motion Zones."
Change "Motion Frequency" to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to "Power Settings" in the Ring app to see what features may be draining your battery.
To access "Power Settings," open the Ring app:
Tap the menu (≡) on the top left of the dashboard.
Tap "Devices."
Tap the individual device (Ring Spotlight Cam Plus) you want to check.
Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage."
Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length.".
As cold weather sets in, lithium-ion batteries like those used in Ring Doorbells and Security Cameras may experience several issues, including trouble holding a charge, running out of power faster than normal, or losing functionality. Knowing at what temperature batteries will start to be impacted can help you take the necessary steps to keep your device working. When the temperature drops to:
36°F (3°C): The battery may not hold a charge as effectively, resulting in having to charge the unit more frequently.
32°F (0°C): The battery may not charge at all. Even hardwired configurations may not charge the battery.
-5°F (-20.5°C): The battery may stop working completely until temperatures warm up.
When it gets cold and your device's battery runs out, bring your entire device inside and charge the battery with a USB cord. This will allow your device to warm up while the battery charges.
If any additional information is needed regarding your Ring Spotlight Cam Plus, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you for being the best part of Ring! Have a wonderful day!
Sincerely,
Melissa from Ring.
Ring - Spotlight Cam Plus Outdoor/Indoor Wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Feel much safer! Works very well with notification to us, either home or away.
I would recommend this to a friendRing Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Ring camera so much! It has amazing area coverage so I can see all of my backyard.
I would recommend this to a friendGood camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like, was easy to mount outside. I wish the spot loght was white than yellow. Overall, it served it purposes for me to able to see my backyard.
I would recommend this to a friend