Customer Ratings & Reviews
- Model:
- B09JZ5BG26
- SKU:
- 6520145
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Spotlight Cam Plus Outdoor/Indoor Wireless 1080p Battery Surveillance Camera, particularly the excellent camera quality and ease of use. Many appreciate the battery life, overall performance, and easy installation. Some customers have noted that they wish the light was brighter, and a few have experienced connectivity issues.
This summary was generated by AI based on customer reviews.
Good for the value but could be better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price. But def could do much better resolutions based on advances made by much cheaper cameras.
I would recommend this to a friendBrand response from Ring
Posted .Hi AlbertoT.
Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. We are happy to share some troubleshooting steps to help you diagnose and fix common video issues that you may experience with Ring doorbells and cameras.
Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our community today!
Thank you,
Melissa from Ring.
Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly whay we needed we love it and i love thay it has a alarm sounds
I would recommend this to a friendWORTH EVERY PENNY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our 1st camera for the home! We are very happy with our purchase.
I would recommend this to a friendClear View and Easy Install!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel much better having this camera due to recent car break ins!
I would recommend this to a friendGreat camara
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very good i can understand everything clearly
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great purchase would recommend love this product
I would recommend this to a friendFive stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best cam The best price I’m very satisfied Wll get another
I would recommend this to a friendRing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device for home security.The crew that installed it was awesome!
I would recommend this to a friendSpotlight Cam installed and added to my phone app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spotlight Cam is very efficient and shows the area needed to be seen
I would recommend this to a friendGood buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable. Works as intended. Would like to get this in higher resolution 2k-4k.
I would recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is absolutely amazing & the price is awesome
I would recommend this to a friendDeck light camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Had a bit of difficulty figuring out how to remove the battery for charging, but the how to video helped
I would recommend this to a friendNeed to be improved. Not that good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the spotlight camera before this and the previous one used to be good. We need to go near the camera and wave your hand multiple times to get captured.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Raju.
Thank you for sharing your experience with us. We understand how critical it is for your Ring Spotlight Cam Plus to detect motion accurately so that you can be alerted within the Ring app to any motion activity around your home. Rest assured, we are here today to provide you with some information in order to ensure you get the most out of your motion detection! We are confident we can find a solution that works well for you and your home’s environment.
It sounds like the device is not performing as expected. Ring devices can detect motion up to 30 feet with the Motion Sensitivity slider at the maximum level. If you turn the Motion Sensitivity down, this range will be lower, decreasing false motion. If your device is not detecting motion, we recommend increasing the Motion Sensitivity using the slider.
If any additional information is needed regarding your Ring Spotlight Cam Plus, please reach out to our community team. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
no ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the ring needed to be charged at least 10 hours a day wherein it would have to come off the house. this was not what i needed or wanted
No, I would not recommend this to a friendRing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slightly annoying to set up but overall works great when connected
I would recommend this to a friendBattery spot light
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, I like that I can pan it slightly to view more of the yard. Wish I could get a little closer to view faces a little better though.
I would recommend this to a friendGreat little investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a lot of research, I decided to try this model, battery powered.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and customer services. Enjoy the ease
I would recommend this to a friendIt always misses the important moments.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently installed a Ring Security Camera, hoping for a reliable security solution. However, my experience has been quite disappointing for several reasons: Inconsistent Recording: The camera only records for a short duration when motion is detected. This poses a significant problem as it often misses crucial moments. For instance, if a criminal triggers the motion sensor but conducts their wrongdoing a few minutes later, the camera fails to capture the important part of the incident. Limited Storage: Although Ring advertises a 180-day video storage period, the default setting is only 60 days. This discrepancy led to the loss of vital evidence I needed for an ongoing lawsuit, as I was under the impression that my videos were stored for the advertised 180 days. Poor Customer Service: The customer service regarding these issues has been poor. There's no effective way to resolve problems or get assistance. This lack of support adds to the frustration of dealing with an unreliable product. Overall, the Ring Security Camera Doorbell has proven to be a waste of money and resources. Given its performance, a dummy camera would have been just as effective. I cannot recommend this product to anyone seeking a dependable security solution.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Park.
Thank you for taking the time to share your experience with us. We understand the importance of having your Ring Spotlight Cam Plus capture all the correct motion events. The Ring Spotlight Cam Plus was designed to capture motions based on your specifications to help keep your home secure. Rest assured, we are here today to provide you with some information in order to ensure you get the most out of your motion detection! We are confident we can find a solution that works well for you and your home’s environment.
It sounds like the device is not performing as intended in regards to motion detection and recording. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Open the Ring app and tap on the Menu (≡).
Tap Devices.
Tap on the device you wish to adjust.
Tap Device Settings.
Tap Video Settings.
Tap Recording Length.
Tap Record For.
When the list appears, you can select a preferred recording length such as:
15 seconds
20 seconds
25 seconds
30 seconds
60 seconds
90 seconds
120 seconds.
You may get a warning that your choice will affect your battery life. Remember, you can always make a selection and change it to a shorter time if you feel your battery is draining too fast.
Each device has its own individual video recording length setting and can be set to a personalized recording length at any time.
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out at if any additional information is needed regarding your Ring Spotlight Cam Plus.
Thank you,
Melissa from Ring.
Grwat camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good camera great price just get the warranty. We have 5 cameras our go to.
I would recommend this to a friendBrand response from Ring
Posted .Hi BarbaralS.
Thank you for taking the time to share your feedback with us. We are pleased to read that you are finding value in your Ring Spotlight Cam Plus. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
We invite you to reach out to our community if any additional information is needed regarding your new Ring Spotlight Cam Plus. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Thank you,
Melissa from Ring.