Customer Ratings & Reviews
- Model:
- 8SC1S9-BEN0/B0C5QSN9YB
- SKU:
- 11332262
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the product's excellent camera quality, ease of use, and long battery life, often highlighting its reliable overall performance, easy installation, and effective night vision. They also appreciate the enhanced security it provides, its field of view, and its affordable price. However, some customers have noted concerns regarding spotty motion detection and connectivity issues, with a few mentioning tricky mounting and the product's size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Comes with mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size and sensor. Comes with mount that you may use on the wall too.
I would recommend this to a friendBrand response from Ring
Posted .Hi Cindy.
At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Stick Up Cam device! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Sincerely,
Matthew from Ring.
- Pros mentioned:Camera quality
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is awesome, clear view, & easy to install
I would recommend this to a friend - Cons mentioned:Motion detection
Ralph R
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for what I want to do it could be a little more sensitive in picking up motion
I would recommend this to a friend - Pros mentioned:Camera quality
Great little camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clear picture, even at night (although we have it in a fairly well lit area). It was a bit difficult to set up initially.
I would recommend this to a friend - Pros mentioned:Camera quality
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review., Excellent, I like the quality and security of Ring
I would recommend this to a friend - Pros mentioned:Battery life
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my mother in law, great product and easy installation! It’s been plugged in almost 3 months and hasn’t had to be recharged yet, so I am happy with the battery life as well.
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Motion detection
It’s ok but not the best ring.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t always record when there is movement in front of the camera. I’ve been disappointed because I have workers come to my house daily. The only good thing is the quality of the picture.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Emma,
We are thankful for your feedback regarding your experience with the Ring Stickup Camera. We are constantly pushing ourselves to develop products to empower users with an affordable, effective way to monitor and secure their home. In pursuit of our mission to make neighborhoods safer, when applying technologies to our business, we always consider our three pillars of customer security, privacy, and user control. We understand how important it is to have your devices working as intended, as it offers a level of security in your home.
Based on your review, it seems that you are not fully satisfied with your Ring Stickup Camera. The Stick Up Cam uses infrared motion capturing to detect motion, within its field of view. You can use the Ring app to determine the Stick Up Cam’s motion detection range and the specific zones where motion will trigger a smart alert. These settings help ensure that the Stick Up Cam will capture the events you want to see and ignore the ones you don’t. Here is a helpful article with more information on how to resolve motion concerns with your device: https://support.ring.com/hc/en-us/articles/213106363-How-to-Set-Up-Motion-Detection-for-Your-Stick-Up-Cam.
Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their experiences with Ring directly. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Stickup Camera device and its performance.
Thank you,
Jamila with Ring
- Pros mentioned:Ease of use
Ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for indoor and outdoor use! Exactly what i wanted!
I would recommend this to a friend security at it's best for less
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have 4 of the Ring security cameras and have felt more secure about what is happening around our house. We also use the cameras to keep an eye on our dogs and talk to them when they are in the yard.
I would recommend this to a friend- Pros mentioned:Ease of use
Ring cameras/wireless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my three ring wireless cameras. They work exactly as described. Set up was very simple. I would buy them again and recommend them to my friends.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works well right out of the box. The only issue I had was getting the live view because of my wifi. I placed a wifi extender in the room closest to the camera, and it works great!
I would recommend this to a friend - Pros mentioned:Camera quality
Great video for house protection!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new cameras! These cameras give you a feeling of security. Fantastic quality with both video and sound.
I would recommend this to a friend - Pros mentioned:Camera quality
Would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, great quality, even with no light source.
I would recommend this to a friend - Pros mentioned:Battery life
Perfect little camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are awesome and easy to set up. Battery last a long time. You can also plug it in with a sold separately ac adapter
I would recommend this to a friend - Pros mentioned:Camera quality
Ring outdoor camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my ring doorbell camera and app. Great picture quality.
I would recommend this to a friend Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work's for me. The color blends in the tree that I installed the unit. Great at the height I have it. I now have to remove the solar lights. Too much glare.
I would recommend this to a friend- Pros mentioned:Ease of use
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install and easy to use. No need to be going back and forth to the instruction manual.
I would recommend this to a friend Flawless Performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being wireless and being able to move it anywhere needed is a nice option to have..
I would recommend this to a friend- Pros mentioned:Overall performance
Great security product for intruders.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. It does exactly as I expected. It was worth every dollars penny on this purchase
I would recommend this to a friend - Cons mentioned:Motion detection
Its cool or whatever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this camera and all the features but i do hate the fact that i have the settings on high alert because I want it to pick up any and everything. I mean EVERYTHING. One time I had it on regular alerts and it didnt pick up this man that came in my house and that didnt sit well with me because what's the point of having security cameras when they don't pick up everything? But when i adjusted it, it started picking up everything but the battery drains so fast. I literally have to charge it once a week! Its so annoying!
I would recommend this to a friendBrand response from Ring
Posted .Hi AshleyP.
Thank you for taking the time to share your experience with us. We understand how important it is to have your Ring Stick Up Cam capture all the correct motion events. Consistent and dependable motion alerts are an essential feature for the Ring Stick Up Cam to function properly. This is likely the reason you purchased this security device in the first place: to be alerted to people on your property. Rest assured, we are here today to provide you with some information in order to ensure you get the most out of your motion detection! We are confident we can find a solution that works well for you and your home’s environment.
It sounds like the device is not performing as expected. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
You mentioned in your review that the device missed a person entering your home. Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. We recommend enabling these settings. To enable "Smart Alerts," please follow these steps:
Tap the menu (≡) on the top left.
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Select the notification options that you want for "Person" and "Other Motion."
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings, tap "Done."
We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Please let us know if we can be of further assistance.
Thank you,
Melissa from Ring.