Customer Ratings & Reviews

Hello Frustration,

Ring devices are compatible with Alexa-enabled devices such as Echo Show, Echo Spot, Echo Dot, Fire Tablets (7 and above), Fire TV (2 and above), Fire TV Cube (1 and above), Fire TV Stick 4K, Fire TV Stick (2 and above), and Nebula Soundbar - Fire TV Edition. You can make your home smarter by getting your Ring devices to work with your Amazon Alexa-enabled device! Follow the links below for more information on using Alexa with Ring: https://support.ring.com/hc/en-us/articles/360048169011-Helping-your-Ring-Devices-work-with-Alexa.

Our priority is ensuring you to have a Ring device with Alexa integration that you can rely on to keep you connected to activity around your home. Please reach out to us today at https://community.ring.com/ for additional tips and support.

Thanks,
Alexis with Ring

Hi Quality.

Thank you for taking the time to share your experience with us.

We understand the importance of having all relevant product information prior to purchasing. The features and technology provided by the Ring Stick Up Cam are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concerns mentioned in your review.

It sounds like there was some confusion regarding the optional Ring Protect Plan and the power source for your device.

The Ring Protect Plan is a subscription that gives you access to paid features for Ring devices. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account. Without a Ring Protect Plan, you can still view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events.

The Ring Stick Up Cam Battery is powered by the Quick Release Battery Pack. You can also purchase an indoor/outdoor power adapter (sold separately) to connect the Stick Up Cam Battery to standard outlets for nonstop power. You can also connect it to a solar panel (sold separately) to keep your camera charged with direct sunlight.

Visit our support center for additional details.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

All the best,
Nicole from Ring.

Hi VeronicaP.

Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.

We are happy to share some additional information with you regarding the installation of the Ring Stick Up Cam.
Your Stick Up Cam will be happy just about anywhere, indoors or out. It can sit on its own stand, or mount to a wall or ceiling with a special Stick Up Cam Mount.
Choose a spot where it can provide the view that you want.

Place Stick Up Cam on a table or a shelf. If you'd like a downward camera angle, swivel the base around so that the long side faces the front, then tilt your Stick Up Cam so it points downward. If you would like to mount your Stick Up Cam to a wall or other surface, please follow these steps:

Remove the base of the Stick Up Cam by unscrewing it using a standard Phillips-head screwdriver (not included).
Re-attach the base to the back of your Stick Up Cam with the "UP" arrow on the racket pointing upward.
Remove the mounting bracket by sliding it down to remove it from the base.
Hold the bracket against your wall, making sure the "UP" arrow is pointing upward, and mount it with the included screws.
Mount your Cam by guiding the grooves on the base on the hooks on the bracket. Slide Stick Up Cam down to secure it to the wall.
You can now rotate your Stick Up Cam to the desired angle and check out the live video in the Ring app to make sure you have the view you want.

Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users in our community. This peer-to-peer forum allows our neighbors to share their feedback and experiences.

Thank you,
Melissa from Ring.

Hi Phil.

Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.

All the Best,
Matthew from Ring.