Customer Ratings & Reviews
- Model:
- 8SW1S9-WEN0/B0C5QRYBJB
- SKU:
- 6375740
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent overall performance and impressive video quality of the product. They also appreciate its reliable connectivity, effective motion detection, amazing night vision, and easy installation. However, some users express concerns regarding the battery life, noting it doesn't last as long as expected. There are also suggestions for improving speaker volume and mentions that it lacks some features found in other camera types.
This summary was generated by AI based on customer reviews.
Outdoor Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera has a very good resolution and easy to set up and install. Perfect for what I needed it for.
I would recommend this to a friend- Pros mentioned:Overall performance
Great home camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little camera. It has a sharp picture and it’s easy to position.
I would recommend this to a friend - Pros mentioned:Overall performance
Overall good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far no major problems with the device. It works as advertised. You can control the motion zones; however, it will pick up headlight reflections even though the zone does not cover the street area. Not a show stopper, but does give false movement at times. I would still recommend if you are looking for a good/reliable security camera.
I would recommend this to a friend RING PROTECTION
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really appreciate having the Ring unit in my back window to feel more secure having the backyard protected. It's really helped having Ring on the side of my house and at my front with the Ring doorbell.
I would recommend this to a friend- Pros mentioned:Video quality
Quality is really good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device quality is commendable and the service is really good. I liked when everything can be done in the app.
I would recommend this to a friend - Pros mentioned:Connectivity
Quality easy connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Connects even at a long distance. I'm satisfied.
I would recommend this to a friend - Pros mentioned:Overall performance
nice ......................................
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great ........................................................................
I would recommend this to a friend - Pros mentioned:Motion detection
Dog Cam for Living Room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for checking in on the dog when I leave him at home. Plus option to save the videos is great and motion detection is nice.
I would recommend this to a friend Great camera- a little pricey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great outdoor product albeit a little pricey. It’s easy to install and has great custom features to dial in exactly what you need. The only inter slight downside is the extreme wide angle lens. The very edges of the frame can be a little distorted.
I would recommend this to a friendBrand response from Ring
Posted .Hi GYinSJ.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Stick Up Cam Plug-In to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Stick Up Cam Plug-In are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like the device is not performing as expected. Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. We are happy to share some troubleshooting steps to help you diagnose and fix common video issues that you may experience with Ring doorbells and cameras.
Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable.
Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI. Turn off your mobile device's cellular data and connect to the same wifi network as your Ring device. Open the Ring app. Tap the menu (☰). Tap “Devices.” Select your device. Trigger an event on your Ring device. This could mean pressing the button on a doorbell or activating the motion sensors on a camera. Answer the event and examine the resulting video.
We have listed some possible outcomes from this test here:
1. The footage is crisp and clear.
If your video appears good when next to the router, the issue may be caused by a disruption in between your router and your Ring device’s normal location. To fix this, try moving your device closer to the router or extending your wifi signal with a wifi extender like the Ring Chime Pro.
2. The footage is heavily pixelated.
If you’re seeing heavy pixilation, even next to the router, this may be due to slow wifi speeds.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
- Pros mentioned:Video quality
awsome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice product I recomendit to the people who is interested in a high definition camera
I would recommend this to a friend Easily Installed Security Add-On #2
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Part of a security installation. Easily installed. Monitors the second half of the first floor of the house. No problem linking it to the current Ring network we have as part of installing two doorbells.
I would recommend this to a friend- Pros mentioned:Video quality
Excellent Indoor Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup indoors. Good quality video and sound. App works well.
I would recommend this to a friend - Pros mentioned:Motion detection, Overall performance
Recorded video is very slow to playback
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When camera notifies you that motion is detected, it takes a very long time for camera to playback the video as it is "processing" video. Defeats the purpose of a "security" camera. Quality of picture and motion detection is good though.
I would recommend this to a friendBrand response from Ring
Posted .Hello Alman,
Thank you for bringing this to our attention. Here at Ring, we hear your concerns and are here to help. Our top priority at Ring is to ensure that our customers have the best possible experience with our products. It is important to us that you have all the necessary information needed to ensure that Ring App is performing optimally for you, and that you are able to answer your motion alerts.
Based on your review, it seems that you are having trouble with answering your doorbell from your Ring App. Rapid Ring is a "light" version of the classic Ring app with most of the features stripped out except for the ability to activate a Live View and respond to an event as quickly as possible. By using the Rapid Ring app in conjunction with the original Ring app, you'll be able to answer your notifications as quickly as possible. Please see our help center article for more information on the Rapid Ring App: https://support.ring.com/hc/en-us/articles/360028023571-Rapid-Ring-App-Information.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed regarding your Ring App concern.
Thank you, Jamila with Ring.
Easy setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a lot of Ring cameras. I have been one of the fortunate ones and can actually say I have had no issues over multiple years of use. I bought this to add to my moms house. Easy setup and no issues so far.
I would recommend this to a frienddriveway
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this camera was easy to install compared to another camera that I had previously purchased.
I would recommend this to a friend- Pros mentioned:Overall performance
Very clear video
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its a great camera for outdoor. Easy to use and install.
I would recommend this to a friend - Pros mentioned:Overall performance
Spy-Gear-Engage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing like keeping an eye on your family & pets! Works well, easy install, nice app to use… 10 outta 10, would recommend.
I would recommend this to a friend - Pros mentioned:Overall performance
Indoor ring camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ring indoor camera is great especially if you get the service. Clear wide angle picture a bit better then the wyzw cam. If you want a decent cam and service i highly recommend this cam and the ring service.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried other security cameras for my my home at this price point but footage is either bad or it’s complicated I found the quality good especially at this price and it’s easy to install and adds into my ring doorbell
I would recommend this to a friend - Pros mentioned:Overall performance
Great little camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Great for the price. Clear picture also clear at night time. Would recommend buying
I would recommend this to a friend