Customer Ratings & Reviews
- Model:
- 8SW1S9-WEN0/B0C5QRYBJB
- SKU:
- 6375740
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent overall performance and impressive video quality of the product. They also appreciate its reliable connectivity, effective motion detection, amazing night vision, and easy installation. However, some users express concerns regarding the battery life, noting it doesn't last as long as expected. There are also suggestions for improving speaker volume and mentions that it lacks some features found in other camera types.
This summary was generated by AI based on customer reviews.
Excellent work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work non stop. Its really good sensors of camara.
I would recommend this to a friendGreat camera and resolution.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this camera for indoors and would say there is a noticeable difference in the resolution compared to other “1080p” cameras. It has very good resolution and settings. Only con is the storage. Unless you have your own storage system, you have to pay for cloud storage.
I would recommend this to a friendGet the Generation two
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the generation three, I took it back to the store and bought generation two. On the generation three the field of view is smaller in the mount is difficult on installation
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Tommie1,Thank you for sharing your Stick Up Camera feedback with us. Our top priority at Ring is to ensure that our customers have the best possible experience with our products. It is important to us that you have all the necessary information to ensure that your purchase experience is seamless. We truly value your feedback, simply because it helps us improve the product from a consumer standpoint. Rest assured, we are here to provide you with more information regarding the generation differences you mentioned. While we are saddened to read that the Ring Stickup Camera 3rd Generation did not meet your expectations, we are happy to read that the 2nd Generation Stick Up Camera did! You are absolutely correct. The 2nd generation model has a 115 degree horizontal field of view and a 65 degree vertical field of view. The 3rd generation model has a 110 degree horizontal field of view and a 57 degree vertical field of view. Here is a helpful article with more Ring security camera side by side comparisons, for your future reference: https://support.ring.com/hc/en-us/articles/115004687606-Ring-Security-Camera-Product-Comparison. We would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring devices and our services, or any feedback and product suggestions, we encourage you to have your voice heard: https://community.ring.com/. Thank you,Jamila with Ring
Good Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and reliable the Ring software ie reliable and works seamless with iPhone
I would recommend this to a friendGreat Camera!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is very easy to install and link to the Ring system. Ring has done a very good job of making its products seamlessly integrate and play with the Ring app.
I would recommend this to a friendTitle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera for the price night vision says it’s color but it looks more black and white but still works well
I would recommend this to a friend- Cons mentioned:Battery life
Do not purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read the ring community posts before proceeding. There is an issue with the latest software update for this product and it does not function. Ring is aware and as of 5/8/20 it has not been resolved. The issue has affected all ring stick up plug in cam’s For the last 6-8 weeks rendering them useless. The problem is that the app shows that the camera is at a “critical low battery” state even though they are Wired and plugged into an outlet. If you attempt to view the live feed the camera will shut down due to low battery. I am giving Ring a couple more weeks to resolve before returning fo a full refund. The only reason I gave 1 star is because it was easy to install and set up.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello FlyersFanSteve,
We appreciate you taking the time to share your experience with the Ring Stick Up Camera Wired. At Ring, we understand the importance of your device’s firmware working properly so that you can rely on it to connect to live view. The Ring Stick Up Camera Wired was designed to let you check in on your home at any time. We’d love to provide additional information to ensure your device is performing optimally.
It sounds like your device is not performing as intended after a recent software update. Your Ring devices are always getting better. The special software that defines the way they work (known as "firmware") is regularly updated with new features and improvements.
When you first set up a Ring device, it automatically applies any available updates. After that, it updates itself as needed during off-peak hours. While updating, AC-powered devices (such as your Stick Up Camera Wired) can be used, but performance can be temporarily affected. When the light on your device stops flashing or goes dark, the update is complete and your device is ready to use. If your device plugs into an outlet or PoE port, do not unplug it while an update is installing.
Here is a helpful support article that elaborates a bit more on the firmware update process for Ring devices: https://support.ring.com/hc/en-us/articles/115004599926-Updating-the-Firmware-For-Your-Ring-Devices.
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your concern.
All the Best,
Nicole with Ring
Keeping Safe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good camera with a wide view, and has a very sensitive motion detector. It’s very to operate with little to no worries and the response time on an Alarm is immediate. Therefore you get your monies worth and more.
I would recommend this to a friendRing indoor/outdoor stick up camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Ring security system. We bought one more camera to provide wider coverage.
I would recommend this to a friendRing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this second ring so I can have the battery charged and a back up camera
I would recommend this to a friendDoggie Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. We bought this to be able to keep an eye on our little Chihuahuas while we are out.
I would recommend this to a friendEasy setup!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup just be patient with the firmware update. Set up the wireless/ WiFi connection closer to your WiFi source then move further away to speed up the process
I would recommend this to a friendUnstable connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, but hard to keep a stable connection to WiFi. It just keep dropping out of the WiFi of my house several times per day. I also have a Doorbell 2, which has never failed in connecting to the WiFi system. Why are these stick up cameras behaving differently from the Doorbell devices? Even support team could not give me an answer except saying they need more time to research.
No, I would not recommend this to a friendExcellent
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent...............................................
I would recommend this to a friend- Pros mentioned:Overall performance
Stick Up Cam
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera itself is great and can hear and see perfectly but the wire connection to the camera has to be played with repeatedly to get power.
I would recommend this to a friendBrand response from Ring
Posted .Hello LawrenceOfArcadia, Thank you for taking a moment to leave your review on the Stickup Camera. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/! Thank you, Jamila with Ring
Eduardo lopez
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Execellent product i am so happy! And the resolution are very Good!
I would recommend this to a friendRing Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my ring cameras! Knowing my cameras capture anything that happens around my home while I’m away at work makes me feel so much better!
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product i would recommend it to friends and I'll buy it in the future
I would recommend this to a friendSpare camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have several cameras in dedicated locations already. We bought this one as a spare to move to whatever location needs extra monitoring.
I would recommend this to a friend- Cons mentioned:Battery life
Power hungry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Newest version will not stay charged using solar panel like previous version does. I’ve exchanged the camera and still have same problem. Will need to hardwire power to camera
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Cajunguy,
We value the experience you have with Ring, and want to ensure the Ring Stick Up Cam is meeting the standards it's intended to provide. It is essential to have peace of mind when it comes to your home security and the battery life in your Ring camera plays a big role in that. The Ring Stick Up Cam is designed to be a DIY home security solution that can be trusted to provide you with lasting coverage.
While the battery in your Ring Stick Up Cam can go months between recharges with normal use. This is dependent on a number of factors in your home's environment such as the local weather, signal strength, and the number of activities captured. The more events captured by your Ring Stick Up Cam, the more your battery is used to power the live 1080p HD video stream to your device. To prevent excessive activity, you can adjust your motion settings to a lower sensitivity, disable certain zones, or change motion frequency to Regularly or Periodically.
The Ring Solar Panel is a great addition to prolong the time between manual recharges of the battery. Ensuring the camera is set up properly within the Ring app and the solar panel is receiving enough sunlight is our top priority. Please reach out to us today at https://community.ring.com/, for additional tips and support.
Thanks,
Alexis with Ring