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Customer reviews

Rating 4.7 out of 5 stars with 1649 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Stick Up Indoor/Outdoor Wired 1080p Security Camera's overall performance and video quality. Many also appreciate its connectivity, night vision, and easy installation. However, some customers have expressed concerns about the motion detection being too sensitive and the battery life not lasting as long as they would prefer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,649 reviews
  • Rated 4 out of 5 stars

    Ready to protect and record intruders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best brand of camera. Always protecting. And ready to record action when needed

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Luka.

      We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Outdoor Cam(Formerly known as Stick Up Cam)! At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Best gift i every gave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best gift i have every gotten someone...They loved it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple to install and set up. Great Qual picture and night vision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Have several and no problems very reliable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big fan of Ring cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cam. I was surprised to see the size of the stick up cam. I like that it can be used both i side and out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    These Cameras Are Junk! Please Avoid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I am writing this review because I am truly disgusted by these Ring cameras. I feel that the public needs to be warned about these devices before they make the same mistake I made. I Installed 2 of these cameras about 1 month ago at a clients house. The customer only wanted Ring cameras no matter how hard we tried to convince her to use a different product. This same house also has the ring doorbell so she wanted to see the cameras on the same app. So we installed them.... Since we installed these cameras we are constantly having issues. No playback, no livestream but playback works, etc.... So I knew these cameras were junk and she would have issues but the amount of issues is crazy. So besides the cameras being junk... somehow they are affecting the rest of the wireless devices in the house and messing with the networking. I don't know how to explain it but since these cameras were connected to the network the house loses internet 2 times a week. This has been my client for years and we never had any issues with networking in this house until these stick up cameras were installed. I tried everything including replacing router, replacing access points, use a different brand of access points, create a new SSID, Literally everything. Finally unplugged them and internet has worked great ever since. I am past the return period on these cameras so they are basically going to go in the garbage. I am leaving this review as a warning to others who may be considering this purchase. Please be cautious before purchasing these cameras. Take a look at Hikvision Cameras / NVRs or any other brand that makes quality POE cameras and NVRs. Some of those may require a professional installer to terminate the CAT5/6 cable but its worth it to avoid the issues you may have with the ring stick up cameras. For any installation over 4-5 cameras it will actually save you money over these junk "wifi cameras". The NVR is an extra expense but the cost per camera will be less. AND you will OWN your cameras and you will OWN your video storage. You don't own Ring cameras, AMAZON OWNS these cameras. You are just paying an upfront cost to rent this device. You will need to pay fees if you actually want to see your videos. If you want full length video clips you better get your credit card ready. One last thing... Doesn't amazon control enough of our lives? Lets stop giving them access to our security cameras. They already have enough data on all of us. They don't need to become the largest camera/surveillance vendor as well. BUY an actual camera setup with real POE cameras and an actual NVR with a Hard Drive inside it. Store your video in your house and keep it off the cloud.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Neighbor. It's unfortunate that you are having this experience with these Ring Devices. I'm confident that our Level 2 support team will be able to work with you and correct the network issues that are causing substandard performance. If you have any further questions or concerns, try browsing the Ring Community at https://community.ring.com/. As our first peer-to-peer forum, the Ring Community allows you to ask questions and interact with other neighbors to discuss your Ring devices. Best wishes, David with Ring. Ring

  • Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera with excellent vision no issues easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and works well! Clear picture and easy to manage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found Best Buy had the lowest price and lots of inventory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera and would receive this to my family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clarity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for an indoor cam, i would strongly recommend you go with this over the smaller indoor camera. Better clarity day and at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow nice camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ring security cameras such wide View easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Freeze up a lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freeze to a point but the quality of the picture is great installation is very easy

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello OTBrown9738,

      Thank you for bringing this to our attention. Here at Ring, we hear your concerns and are here to help. Our top priority at Ring is to ensure that our customers have the best possible experience with our products. It is important to us that you have all the necessary information needed to ensure that Ring App is performing optimally for you, and that you are able to answer your motion alerts.

      Based on your review, it seems that you are having trouble with answering your doorbell from your Ring App. Rapid Ring is a "light" version of the classic Ring app with most of the features stripped out except for the ability to activate a Live View and respond to an event as quickly as possible. By using the Rapid Ring app in conjunction with the original Ring app, you'll be able to answer your notifications as quickly as possible. Please see our help center article for more information on the Rapid Ring App: https://support.ring.com/hc/en-us/articles/360028023571-Rapid-Ring-App-Information.

      Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed regarding your Ring App concern.

      Thank you, Jamila with Ring. Ring

  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to set up very light design you can place anywhere inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved over past gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new setup where you can use a battery or the power supply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good camera. Still up and running as it should even with the newest generations coming out it stills works as the first day i got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Alarm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am over all satisfied and happy with this purchase

    I would recommend this to a friend
  • Cons mentioned:
    Sensitivity

    Rated 3 out of 5 stars

    RingRing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensitive to every movement. Difficult to narrow the range to just my patio

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello KenBuy,
      We are thankful for your feedback regarding your experience with the Ring Stickup Camera. We are constantly pushing ourselves to develop products to empower users with an affordable, effective way to monitor and secure their home. In pursuit of our mission to make neighborhoods safer, when applying technologies to our business, we always consider our three pillars of customer security, privacy, and user control. We understand how important it is to have your devices working as intended, as it offers a level of security in your home.
      Based on your review, it seems that you are not fully satisfied with your Ring Stickup Camera. The Stick Up Cam uses infrared motion capturing to detect motion, within its field of view. You can use the Ring app to determine the Stick Up Cam’s motion detection range and the specific zones where motion will trigger a smart alert. These settings help ensure that the Stick Up Cam will capture the events you want to see and ignore the ones you don’t. Here is a helpful article with more information on how to resolve motion concerns with your device: https://support.ring.com/hc/en-us/articles/213106363-How-to-Set-Up-Motion-Detection-for-Your-Stick-Up-Cam.
      Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their experiences with Ring directly. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Stickup Camera device and its performance.
      Thank you,
      Jamila with Ring Ring

  • Rated 5 out of 5 stars

    Very great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this product and would recommend it to anyone

    I would recommend this to a friend