Customer Ratings & Reviews
- Model:
- 8SW1S9-WEN0/B0C5QRYBJB
- SKU:
- 6375740
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the excellent overall performance and impressive video quality of the product. They also appreciate its reliable connectivity, effective motion detection, amazing night vision, and easy installation. However, some users express concerns regarding the battery life, noting it doesn't last as long as expected. There are also suggestions for improving speaker volume and mentions that it lacks some features found in other camera types.
This summary was generated by AI based on customer reviews.
Nice!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera. The alarm on it is a great choice !! I would recommend
I would recommend this to a friendGood product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Speaker is less than quality but otherwise okay.Would buy again.
I would recommend this to a friendBrand response from Ring
Posted .Hi Goodpurchase.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Stick Up Cam to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Stick Up Cam are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure that your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like the device is not performing as expected. Poor wifi can often cause Ring device issues, including capturing audio. We recommend following these steps in the Ring app: Tap the top menu (☰), then Devices. Choose your Ring Stick Up Cam. Tap "Device Health." Under the "Network" section, you'll see your device's "Signal Strength." If your "Signal Strength" (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Try moving your wifi router closer to your Ring device. Open "Live View" in the Ring app and see if your Ring device's microphone is enabled. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Stick Up Cam. Tap the "Live View" button. Check to make sure the microphone icon is enabled. You can also press the green phone icon. If you have a Ring Home subscription, you can view the recording to see what the audio sounds like.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
Don't go by me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue the one time I tried to set up the app, so I really have yet to use this product.
I would recommend this to a friendBrand response from Ring
Posted .Hi SkellerRat.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Stick Up Cam Plug-In right away. The features and technology provided by the Ring Ring Stick Up Cam Plug-In are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like you are experiencing an issue with the setup of the device.
To set up your RingRing Stick Up Cam Plug-In, you can scan the QR code on your Ring device or product packaging via the Ring app. Follow these instructions in the Ring app:
Tap the three lines (≡) on the left side of your dashboard in the Ring app.
Tap "Set up a Device" and select "Doorbells."
Tap "I’m Ready to Scan."
Point your smartphone’s camera at the QR code on your Ring device or product packaging. (Note: If you don’t see the QR code, please remove your video doorbell’s faceplate).
Center the code in the phone camera’s view at the bottom half of the screen.
When the code is recognized, a green square will appear and a pop-up with your device image detected.
If you experience issues scanning the QR code, please follow these steps:
Move your camera closer or further from the QR code to help it focus.
Once your camera finds focus, hold it steady for a few seconds.
If your camera won’t focus, clean your camera lens, move to a well-lit area, and try again.
If you continue to experience issues, please follow these additional steps:
Tap "Other Options" below the scanner.
Select Can’t Scan the QR code.
Confirm by selecting "Enter code manually" (this corresponds to PIN code digits underneath the QR code).
Find your device in the list.
Enter your five digit PIN which can be found below the QR code.
For additional support, we recommend reaching out to our Ring Customer Support team. They are available 24/7 at: 1-800-656-1918. We also invite you to reach out to our community. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.
Great Camera!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have three of the Ring cameras and we love them. They're easy to set up and the app is easy to use as well. We love our Ring system
I would recommend this to a friendBrand response from Ring
Posted .Hi KellyJaneInsane.
We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Stick Up Cam Plug-In! At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I as very happy with the service and the in store product
I would recommend this to a friendRing Security Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera are great but you need good internet and if you have multiple devices a couple chimes will help
I would recommend this to a friendPet watcher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras are being used indoors to watch pets and anyone that enters the house.
I would recommend this to a friendBrand response from Ring
Posted .Hi DDan.
Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
Big fan of Ring cam
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cam. I was surprised to see the size of the stick up cam. I like that it can be used both i side and out.
I would recommend this to a friendThanks for great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Have several and no problems very reliable!
I would recommend this to a friendCamera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected nice long cord to put anywhere that is not close to an outlet
I would recommend this to a friendBrand response from Ring
Posted .Hi Katie.
At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Stick Up Cam Plug-In! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
Thank you,
Miyuki from Ring.
Very pleased!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera with excellent vision no issues easy setup.
I would recommend this to a friendNice camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this camera and would receive this to my family and friends.
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found Best Buy had the lowest price and lots of inventory.
I would recommend this to a friendWow nice camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ring security cameras such wide View easy to install
I would recommend this to a friendEasy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its easy to set up very light design you can place anywhere inside.
I would recommend this to a friendImproved over past gen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the new setup where you can use a battery or the power supply.
I would recommend this to a friend- Pros mentioned:Overall performance
Freeze up a lot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freeze to a point but the quality of the picture is great installation is very easy
I would recommend this to a friendBrand response from Ring
Posted .Hello OTBrown9738,
Thank you for bringing this to our attention. Here at Ring, we hear your concerns and are here to help. Our top priority at Ring is to ensure that our customers have the best possible experience with our products. It is important to us that you have all the necessary information needed to ensure that Ring App is performing optimally for you, and that you are able to answer your motion alerts.
Based on your review, it seems that you are having trouble with answering your doorbell from your Ring App. Rapid Ring is a "light" version of the classic Ring app with most of the features stripped out except for the ability to activate a Live View and respond to an event as quickly as possible. By using the Rapid Ring app in conjunction with the original Ring app, you'll be able to answer your notifications as quickly as possible. Please see our help center article for more information on the Rapid Ring App: https://support.ring.com/hc/en-us/articles/360028023571-Rapid-Ring-App-Information.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed regarding your Ring App concern.
Thank you, Jamila with Ring.
These Cameras Are Junk! Please Avoid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I am writing this review because I am truly disgusted by these Ring cameras. I feel that the public needs to be warned about these devices before they make the same mistake I made. I Installed 2 of these cameras about 1 month ago at a clients house. The customer only wanted Ring cameras no matter how hard we tried to convince her to use a different product. This same house also has the ring doorbell so she wanted to see the cameras on the same app. So we installed them.... Since we installed these cameras we are constantly having issues. No playback, no livestream but playback works, etc.... So I knew these cameras were junk and she would have issues but the amount of issues is crazy. So besides the cameras being junk... somehow they are affecting the rest of the wireless devices in the house and messing with the networking. I don't know how to explain it but since these cameras were connected to the network the house loses internet 2 times a week. This has been my client for years and we never had any issues with networking in this house until these stick up cameras were installed. I tried everything including replacing router, replacing access points, use a different brand of access points, create a new SSID, Literally everything. Finally unplugged them and internet has worked great ever since. I am past the return period on these cameras so they are basically going to go in the garbage. I am leaving this review as a warning to others who may be considering this purchase. Please be cautious before purchasing these cameras. Take a look at Hikvision Cameras / NVRs or any other brand that makes quality POE cameras and NVRs. Some of those may require a professional installer to terminate the CAT5/6 cable but its worth it to avoid the issues you may have with the ring stick up cameras. For any installation over 4-5 cameras it will actually save you money over these junk "wifi cameras". The NVR is an extra expense but the cost per camera will be less. AND you will OWN your cameras and you will OWN your video storage. You don't own Ring cameras, AMAZON OWNS these cameras. You are just paying an upfront cost to rent this device. You will need to pay fees if you actually want to see your videos. If you want full length video clips you better get your credit card ready. One last thing... Doesn't amazon control enough of our lives? Lets stop giving them access to our security cameras. They already have enough data on all of us. They don't need to become the largest camera/surveillance vendor as well. BUY an actual camera setup with real POE cameras and an actual NVR with a Hard Drive inside it. Store your video in your house and keep it off the cloud.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Neighbor. It's unfortunate that you are having this experience with these Ring Devices. I'm confident that our Level 2 support team will be able to work with you and correct the network issues that are causing substandard performance. If you have any further questions or concerns, try browsing the Ring Community at https://community.ring.com/. As our first peer-to-peer forum, the Ring Community allows you to ask questions and interact with other neighbors to discuss your Ring devices. Best wishes, David with Ring.
Ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatttttttttttttttttttttttttttttttttttttttttttttt
I would recommend this to a friendRingRing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sensitive to every movement. Difficult to narrow the range to just my patio
I would recommend this to a friendBrand response from Ring
Posted .Hello KenBuy,
We are thankful for your feedback regarding your experience with the Ring Stickup Camera. We are constantly pushing ourselves to develop products to empower users with an affordable, effective way to monitor and secure their home. In pursuit of our mission to make neighborhoods safer, when applying technologies to our business, we always consider our three pillars of customer security, privacy, and user control. We understand how important it is to have your devices working as intended, as it offers a level of security in your home.
Based on your review, it seems that you are not fully satisfied with your Ring Stickup Camera. The Stick Up Cam uses infrared motion capturing to detect motion, within its field of view. You can use the Ring app to determine the Stick Up Cam’s motion detection range and the specific zones where motion will trigger a smart alert. These settings help ensure that the Stick Up Cam will capture the events you want to see and ignore the ones you don’t. Here is a helpful article with more information on how to resolve motion concerns with your device: https://support.ring.com/hc/en-us/articles/213106363-How-to-Set-Up-Motion-Detection-for-Your-Stick-Up-Cam.
Also, Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their experiences with Ring directly. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Stickup Camera device and its performance.
Thank you,
Jamila with Ring