Customer Ratings & Reviews
- Model:
- 8VR1S9-0EN0
- SKU:
- 6402551
Rating by feature
- Video Quality
Rating 4.5 out of 5 stars
- Mobile App
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Video Doorbell 3 Plus's video quality, ease of use, and installation process, with many praising its clear picture and user-friendly setup. They also appreciate the added security features. However, customers are negative about the battery life, noting that it is sometimes short, especially in cold weather, and that motion detection can be unreliable. Some also experienced connectivity issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Ms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charger in this item didn't work. Itried to work with Ring directly but they didn't follow through on a timely manner. The battery lasted less than a week.....i Eben bought a new battery in case it was a bad battery..... nope.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello,
We definitely understand how imperative it is that your Ring Video Doorbell 3 Plus battery last an extended period of time. While the battery can go months between charges, this is dependent on a number of factors, including the amount of events your device detects.
If your device is located in a high traffic area, try out our new Customizable Motion Zones to eliminate motion detection in areas you do not want monitored. Customizable Motion Zones will allow you to draw different shapes that are more dynamic than Adjustable Motion Zones. You can add up to three different Motion Zones. The following steps will walk you through setting up a Customizable Motion Zone on your device:
- Tap the three lines on the top left of the screen
- Tap Devices.
- Select the battery device that you want to adjust
- Once you’re on the screen with the image of your device, tap Motion Settings
- Then tap Motion Zones
- Tap Customize Motion Zones and then Continue
- Use the slider to adjust motion sensitivity from minimum to maximum sensitivity
Once you’ve drawn your Motion Zones and adjusted the motion sensitivity slider, the changes will take effect the next time the device detects motion. To apply your changes immediately, walk in front of your camera to create a motion event.
We would love the opportunity to help optimize the battery life, as we know you rely on it to keep you updated on activity around your home. Please reach out to our support team at your earliest convenience so we can assist you.
Thank you,
Nicole from Ring
Great camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this ring camera. I will be recommending it to my family and friends
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It not working the way I thought it would and it very expensive also
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Dimpless,
Our top priority at Ring is to ensure that our customers have the best possible experience with our products and services. We truly value your feedback, because it helps us improve not only the product from a consumer standpoint but also our standards of service.
Please reach out to us directly via our community forum at https://community.ring.com/ so we can find a solution to best resolve your issue and ensure the device is functioning as it was intended.
Thank you,
Antonio from Ring
Instructions
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs better instructions for installation and setup
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Remotecontrol,
Thank you for taking the time to share your Ring Doorbell 3 Plus experience with us. Having a seamless, DIY installation is what we strive for. We’d love to work closely with you to ensure you have your Ring Doorbell installed correctly and that it is securing your property, and providing you with the peace of mind our products are intended to.
As a leader in home security, we are always looking for ways to improve upon the products we deliver to our customers. In an effort to reduce our carbon footprint, we have made our packaging more compact, you will find the following items included in the box:
Ring Video Doorbell 3
Rechargeable battery pack
Corner mount
USB charging cable
Mounting bracket
Installation tools and hardware
User manual and security sticker
Here is a helpful article with step-by-step directions, for your reference: https://support.ring.com/hc/en-us/articles/360038526192-Setting-Up-Your-Ring-Video-Doorbell-3-in-the-Ring-App. You can also find other useful installation guides on our support site or our YouTube channel.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. This peer-to-peer forum allows our neighbors to share their feedback and experiences. You can find other useful installation information at https://community.ring.com/ for your Ring Doorbell 3 Plus.
Thank you,
Alexis with Ring
Good camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but can’t hear people talk on the ring doorbell
I would recommend this to a friendNo opinion needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned before opened, no opinion on this item..
I would recommend this to a friendBrand response from Ring
Posted .Hi Karlondra,
The Ring Video Doorbell 3 Plus, is our next-generation doorbell upgraded with additional security features for any home, including improved motion detection and enhanced wifi. Whether you're home or away, you'll always know who's knocking and more.
At Ring, we understand you have many choices when it comes to your home security. It does sound like at this time you've returned your Ring Doorbell 3 Plus. If you ever decide to re-join the Ring family, please check out our Community Forum for peer to peer feedback on our products and services: https://community.ring.com/.
Thank you,
Danielle with Ring
No continuous recording
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fact that it doesn't continuous record is very poor. Even it was a cost up option, i would pay for it. Also, it doesn't record anything at all if the wifi goes out. huge security concern there.
No, I would not recommend this to a friendBad product. Don't believe the good reviews.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm VERY disappointed in the performance of this thing. Honestly, I am tech aware, been in the industry for 30 years. This thing is garbage. I don't understand why people rave over this. Live view is a joke. I get streaming errors 70% of the time which means I can't see what's happening WHEN ITS IMPORTANT. I have google fiber and nothing on my network but my laptop, which has very little I/O. I even disconnect it from my network to test the Live View performance. Nothing and no one else is on my network. terrible terrible product, especially for the price and the sacrifice of giving up your data privacy.
No, I would not recommend this to a friend- Cons mentioned:Motion detection
Amazon blocking signal for deliveries
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon and other delivery drivers have some kind of jammer to disrupt the motion detection of the delivery driver ,it gets jammed when they deliver,and if they can doit others can to
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Mojo,
Thank you for detailing your experience with your Ring Video Doorbell 3 Plus. As a leader in home security, we take your home and device security very seriously.
Ring devices are wifi enabled, and thus require a dependable wireless connection to operate optimally.
Most video disruptions and disconnects can be traced to the internet connection in use. Have you performed a connection test to ensure everything is in order? You can use the ‘Device Health’ portion of the Ring app to learn more.
We’d love to connect with you directly to gather more details and help find the best way forward. Please reach us when you get a moment.
Thank you,
Nicole from Ring
Returned the RING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product but not compatible with my old doorbell system and I had to return it. The cost of fixing the door bell converter outweighed the benefits of RING. That aside this model was too wide for my door frame.
No, I would not recommend this to a friendBuy another brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had Ring 3 Pro less than a month and alerts to mobile stopped. Read other reviews, alot people say the alerts worked fine then stopped. This was not cheap, I’ll be contacting Ring before warranty goes out. Must be flaw somewhere.
No, I would not recommend this to a friendVideo Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device has a nice appearance however half the time it does not work. I have many smart devices in my home connected to my Wi-Fi without any problems but this device sometimes connects and works and other times it cannot connect. I have made an appointment with the Geek Squad to come out to my house to find out what the problem is.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Eddie,
We understand how important it is to have reliable service from your security devices. The Ring Video Doorbell 3 plus should allow you to detect, see, and speak with your visitors. Please know that we are here to help turn your experience around.
Most delays are attributed to the wifi network in use. Common issues are distance from the router, too many connected devices on the same signal, and nearby interference. Have you tried rebooting your router?
Although you've sought out the help of your local retailer, we'd like to connect with you directly to learn more. This way, we can address any issues or questions you may still have. Can you please reach us when you get a moment?
Regards,
Marlom at Ring
Not sure yet how it works.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still not set up. Would only have negative things to say about how much it cost to have installed and not have it set up before worker left. Not to mention I ended up here all weekend waiting on the worker who finally showed up on Sunday afternoon. I could of been at the lake with my family. Everything right from the start, being forced to spend my bonus money and than not even get geek squad to install which is what I understood I was paying your for. Thank you for your good business ethics. Am unable to judge product until it is actually working.
No, I would not recommend this to a friend2 Way Audio Stopped Working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this device for 2 or 3 days and its 2 way audio already stopped functioning... upon research, this is a common issue with Ring Pro’s. I’m reading online that you have to reboot the ring every couple weeks to fix the issue... looks like I’m switching to the nest!
No, I would not recommend this to a friend- Cons mentioned:Battery life
Nice design, but short battery life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design, but short battery life. Would not recommend it unless hardwired to a power source.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Received faulty device.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery has been charging for over 11 hours and still is not fully charged. Will be returning for replacement.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Unusable,
Thank you for leaving a review and sharing your experience with us. We understand how important it is to ensure that the battery is holding its proper charge, and how cumbersome recharging the batteries can be. If your battery is not holding a charge please reach out to the retailer that you purchased the device from for an exchange. If you have tried that and still need assistance, please visit our community forum at https://community.ring.com/, for some additional tips and support. We look forward to hearing from you. -All the Best, Jamila at Ring
Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace after a month the sound stop working called ring to try and fix it and was on the phone for 3 hours still couldn’t fix it so they sent me a new one
No, I would not recommend this to a friend- Cons mentioned:Connection
Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New model came out just a couple days after purchasing. Has issues connecting to multiple devices.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Bestbuyfanbguy,
The Ring Video Doorbell 3 Plus is designed to connect you to 1080p HD video in a timely manner. We know that every second counts when connecting to live video, as this ensures you can see and speak with your visitors from multiple devices. If you are experiencing delays in connecting to video, we will want to look at the connection between your wifi router and the Ring device. The signal strength to your router is a key point for the connectivity of your Ring Doorbell 3 Plus. There are three main factors that can weaken your wifi strength:
1. Physical obstructions
2. Competing wifi networks
3. Other electronics
You can check your signal strength within the Ring app in the Device Health tile. The RSSI stands for Received Signal Strength Indicator. The RSSI measurement is all the factors that are hurting your signal at the receiving point. While RSSI is measured on a scale of 0 to -99, there won't ever just be one cause that is the culprit for a low RSSI rating. To get the most from your Ring Doorbell 3 Plus, aim for a signal of between -40 (near perfect) and -70. Please visit the link below, as it has some great tips for improving your RSSI rating.
https://support.ring.com/hc/en-us/articles/217271526-Understanding-RSSI-Values-and-Wireless-Signal-Strength
For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to working with you and improving your overall Ring experience.
Sincerely,
Danielle with Ring
Ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like it because it is to pay for that serious and they are very expensive. you just see. pays the company can not record.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Jose,
We understand how important it is to know a products features before making a purchase. Your Ring Video Doorbell 3 Plus should provide you with genuinely useful features without the need to purchase a Ring Protect Plan. We're here to help you better understand your options.
Ring Protect Plan is our cloud-based video storage solution. By subscribing, you'll be able to store, share and download past Ring events. Additional perks and features are available with Ring Protect Plus.
Without a plan, you can always count on Live View, Motion Detection, and the ability to and speak with visitors. Our team would be more than happy to connect with you and ensure you are getting the most out of your Ring Doorbell 3 Plus. Please reach us at your earliest convenience.
All the best,
Marlom at Ring
Unhappy camper
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but mine blew up but prior worked great and so helpful seeing what’s happening in your neighborhood
I would recommend this to a friendBrand response from Ring
Posted .Tyej,
We would like to know more about this concern, as your safety is the sole purpose of our company. Please reach out to us at your earliest convenience, so we may get you connected with a Ring specialist who may address this concern with you.
We look forward to hearing from you,
Caitlin with Ring