Customer Ratings & Reviews
- Model:
- 8VR1S9-0EN0
- SKU:
- 6402551
Rating by feature
- Video Quality
Rating 4.5 out of 5 stars
- Mobile App
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the Video Doorbell 3 Plus's video quality, ease of use, and installation process, with many praising its clear picture and user-friendly setup. They also appreciate the added security features. However, customers are negative about the battery life, noting that it is sometimes short, especially in cold weather, and that motion detection can be unreliable. Some also experienced connectivity issues.
This summary was generated by AI based on customer reviews.
RING Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not activate device, was not found on my Wi-Fi network or whatever it was searching.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work. Would not connect to internet. I was completely disappointed. By the time I
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Bear,
We understand how pertinent it is to have your home security running smoothly. The assurance that your Ring Video Doorbell 3 Plus has a solid wifi connection is vital to your peace of mind. Please know that we are here to take a deeper look at this with you, and ensure this concern gets resolved quickly.
While not comprehensive, the three most common causes of failure to complete the setup (after entering an incorrect password) are your Ring device being too far from your wifi router, having a problem with your internet connection, or some type of issue related to your wifi modem or router.
If you've already brought your Ring doorbell inside next to your router and the setup continues to fail, try rebooting your modem and/or router. Since your router and modem are usually the hardest working devices in your house, the devices like to be rebooted about once a month for optimal performance.
To reboot these devices, please follow the instructions below:
-Unplug your router or modem from its power supply (don't just turn it off). If your router and modem are separate, unplug both of them
-Wait at least 30 seconds, then plug them back in and wait for your internet to be restored
-Confirm that your internet has been restored by connecting another device to your wifi network and trying to access a website, then repeat the setup process for your Ring doorbell.
If you have any additional questions or concerns, please feel free to reach out through the Ring Community forum on Ring.com (http://ring.com/): https://community.ring.com/.
Best,
Caitlin with Ring
Glen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item not working & been holding on the phone for approximately 50 minutes. You don’t deserve any stars.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello,
We understand where you are coming from, as this isn't the experience we want our users to have. The Ring Video Doorbell 3 Plus should provide our users with a seamless experience. Our contact centers strive to provide timely and genuinely useful customer service. Rest assured, we hear your concern and are here to help.
Depending on your devices' issue, rebooting it may resolve your concern. Please remove the battery for approximately 10 seconds, then reinsert. Once your device reboots, it will automatically reconnect to your home wifi.
If this doesn't resolve your issue, we invite you to contact us once again. Note, we do offer live chat support on Ring.com. Looking forward to turning your experience around.
Regards,
Marlom at Ring
Color at night went down will not show in color an
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke down too soon other brands seems better like blink
No, I would not recommend this to a friend- Pros mentioned:Video quality
Front Door Ring Video Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Camera has been the best camera of all my cameras. We love it and we are aware of anyone coming to our front door anytime and anywhere we are
I would recommend this to a friend Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a Christmas gift and the recipient likes it.
I would recommend this to a friendBrand response from Ring
Posted .Hi Marconi,
We are delighted to hear that you gifted someone the Ring Video Doorbell 3 Plus. At Ring, we strive to deliver quality devices that will serve our customers in the long run. Our customers should be able to enjoy the peace of mind that the Ring Video Doorbell 3 Plus is designed to add to their home security. If you have any questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We are here and always happy to assist.
Sincerely,
Danielle with Ring
Good doorbell camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the second ring doorbell I had because the first one was broke or something it didn’t work right from the moment I bought it. Got a replace, and this one worked great. I have since went to a blink doorbell because I have blank cameras all around my house, I have nothing bad to say about the ring doorbell
I would recommend this to a friendRing Doorbell Camera's are worth it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my Ring Doorbell Camera. It does exactly what I need and gives me the sense of security I was looking for.
I would recommend this to a friend- Cons mentioned:Battery life, Motion detection
Tons of false positives
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doorbell is truly awful. It doesn’t go off until someone is right in front of the door but is set off by the wind. We have spent hours on the phone w multiple ring agents and they csnt figure out the problem. We have returned multiple devices they say are defective and added wedges. Nothing works. Im currently looking outside my door. There is no movement and its going off non stop. Wind ? Know one seems to know. If we desensitize the settings it wont pick up people. It sometimes picks up cars sometimes doesn’t even though i have the settings for o exclude the road. It has a mind of its own. I got this to help me feel safer and its not doing that. It gives tons of false positives and the battery only lasts about 4 weeks. The picture is also not as advertised. U can barely tell any features of the person especially in the black and white pre roll which is the only time mine picks up a person because its triggered so late. Very disappointed in ring.
No, I would not recommend this to a friend Too difficult to cancel when service not needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed having the product and service. I am not too happy with trying to disconnect the service. Disconnecting is time consuming.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi,
We appreciate that you have placed value in owning a Ring device to secure your home. Ensuring the Ring Video Doorbell 3 is meeting your needs and expectations is important to us. Being able to manage your account and devices to best fit your needs is essential when it comes to monitoring your home security. Our Ring Protect Plan is an optional plan that covers video recording services for Ring devices. In addition, the Ring Protect Plus Plan covers professional monitoring if you have a Ring Alarm system.
Before you cancel your Ring Protect Plan, please save or download any videos you wish to retain. Once the plan is cancelled your videos are not recoverable. To cancel your Ring Protect Plan, please visit the link below.
https://support.ring.com/hc/en-us/articles/360022109431-Changing-your-Payment-Method-Updating-or-Canceling-your-Ring-Protect-Plan
If you have any additional questions or concerns regarding your Ring Spotlight Cam and its features, please don't hesitate to reach out to us at amazon.advocates@ring.com. Our team of product specialists are always happy to help.
All the Best,
Danielle from Ring
amazon.advocates@ring.com