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Customer Ratings & Reviews

Model:
8VRSLZ-0EN0
SKU:
6402552
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Customer reviews

Rating 4.7 out of 5 stars with 3375 reviews

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Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Video Doorbell 3, particularly its video quality and ease of use. Many find it simple to set up and install, and appreciate it as a security camera with great battery life. However, some customers have experienced connectivity issues and find it difficult to adjust the sensitivity. A few customers feel the product is a bit overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this since someone was banging on my door while my child was home alone. Turns out that the person was under the influence and taken away by police. The device is larger than I expected installation was easy. We hardwired it for better reception and as to not rely on the battery. Giving family members their own access was tricky but we figured it out. The video is clear and night vision is good. It alerts us on our phone, tablet and watch every time someone approaches the porch. So far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good visual quality. Size is bigger than expected.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Mark.

      Thank you for taking the time to share your Ring experience with us. We are happy to read that you are enjoying your new Ring Video Doorbell 3! Likewise, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      Thank you,
      Miyuki from Ring. Ring

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Too big, I didn’t get to use it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issue I have with the ring doorbell: I live in an apartment and we are not supposed to damage the property (you need to drill holes). I couldn’t drill any holes in the door, and the ring doorbell was too big to be screwed into the wood panels. Thus, I didn’t have any place to install my ring doorbell. I looked at other models and I still had concerns… such as the ring doorbell that you can stick to your door—I have a fear of it falling and breaking; or worst, someone ripping it off and running away with it. If the ring doorbell was smaller and came with more wireless options, I think it will be great. Otherwise, I don’t know… I didn’t get to use it.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    I like it a lot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an original ring pro that would intermittently loose wifi, probably because of a flaky transformer. Went to the ring pro 3, since it does not solely rely on wired power. Completely satisfied with that decision - zero dropouts since installing it, and has a nifty preview image for alerts. Even has custom zones, like the pro. Only knock is the size - probably because of the internal battery, but sure wish it could be smaller like the pro. But all in all, glad I made the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good Doorbell But Bulky

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty bulky & ugly but provides quality video with the app

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great mouse for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless connection, just turn on the mouse and it connects to your iPad. Cursor speed can easily be adjusted in settings menu. If you have a very large hand or plan on using the mouse for extremely long periods of time it might be too small for you.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Wrong doorbell for the space I had between door a.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got this Ring doorbell home I realized that it wasn’t going to fit in the narrow space between the door and brick. I had to take it back and exchange it for the Ring pro doorbell because it was narrower and fit where I wanted to put it.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Doorbell Is Everything It Says It Is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product does everything it says. It is battery and hard wire. You must charge battery before starting. Support was excellent. The doorbell is a little large so make sure you have the space for it.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Ring door bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. It’s just the item is wider than our ok’d door bell. The associate who install it put it in an angle. The only view is limited to where it is faced.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    customer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got product and had to return due to size. But heard great reviews from others

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    1st Time User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised but a bit bulky when installed.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Meh so much better out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really big for a door ledge/ door bell also the hook is not as simple as it could be

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    RING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return it did not fit the space we had. If we had space it would have been ok

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello pherget,

      Thank you for taking a moment to leave your review of the Ring Video Doorbell 3. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet fit in your intended installation location, but are still here to assist you, if needed.

      If you still have the Ring Doorbell 3 device in your possession, we invite you to reach out to us at https://community.ring.com/. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!

      Thank you,
      Alexis with Ring Ring

  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Get Your Measurements First

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too large. Could not install in the area of my original doorbell.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Robert,

      Thank you for taking the time to leave a review. Our top priority at Ring is to ensure that our customers have the best possible experience with our products. We are always striving to improve our products and their performance, and your feedback is an invaluable part of this process. We really appreciate your feedback, and I am eager to provide some clarity.

      We would like to note that the dimensions of the Ring Video Doorbell 3 are 5.1 in. x 2.4 in. x 1.1 in (128mm x 62mm x 28mm). We also offer different types of doorbells that may better fit your home's needs. Please see the following link for all of your doorbell products: https://ring.com/doorbell-cameras.

      Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out to us at https://community.ring.com/if any additional information is needed regarding your Ring Doorbell 3 concern.

      Thank you, Jamila with Ring. Ring

  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Ring

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large in size, not good if you are looking for something in average door bell size.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Angie,

      Thank you for taking the time to share your feedback with us. We appreciate it. The Ring Video Doorbell 3 followed the Ring Video Doorbell 2 (now discontinued) as the next generation of Ring doorbell. In addition to new video features such as Near Zone functionality, the Video Doorbell 3 has dual-band 2.4 GHz and 5 GHz wifi connectivity and improved energy efficiency. It is a bit larger than our previous models, you are correct. This device's dimensions are: 5.1 in. x 2.4 in. x 1.1 in. (128 mm x 62 mm x 28 mm).

      We appreciate that you have placed value in owning a Ring device to secure your home and know it's important that it meets your needs and expectations. For any additional installation questions or set up concerns, please feel free to reach out on our community forum at https://community.ring.com/.

      Thank you,
      Alexis with Ring Ring