Customer Ratings & Reviews
- Model:
- 8VRSLZ-0EN0
- SKU:
- 6402552
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers value the Video Doorbell 3's high-quality video, ease of use, and impressive battery life. Many also appreciate its strong security features and straightforward installation process. While some users noted challenges with sensitivity adjustments and occasional connectivity issues, the positive feedback on core functionalities outweighs these concerns. The size of the device and its price point were also mentioned as potential drawbacks by a few customers.
This summary was generated by AI based on customer reviews.
Its ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was complicated because the app was down that day (as per Ring personnel), once working it shows the transit to your home. For live video or talking not so great since the lag of the internet connection will often show you the person leaving.
I would recommend this to a friendBrand response from Ring
Posted .Hello quiyapo,
Thank you for bringing this to our attention. Here at Ring, we hear your concerns and are here to help. Our top priority at Ring is to ensure that our customers have the best possible experience with our products. It is important to us that you have all the necessary information needed to ensure that Ring App is performing optimally for you, and that you are able to answer your motion alerts.
Based on your review, it seems that you are having trouble with answering your doorbell from your Ring App. Rapid Ring is a "light" version of the classic Ring app with most of the features stripped out except for the ability to activate a Live View and respond to an event as quickly as possible. By using the Rapid Ring app in conjunction with the original Ring app, you'll be able to answer your notifications as quickly as possible. Please see our help center article for more information on the Rapid Ring App: https://support.ring.com/hc/en-us/articles/360028023571-Rapid-Ring-App-Information.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed regarding your Ring App concern.
Thank you, Jamila with Ring.
Ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it’s rechargeable but sometimes it don’t record after charging I think I liked the blink more but the batteries run out to fast. And it doesn’t let me talk to people at door and blink did
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Bonillas29,
Thank you for taking the time to share your Ring experience with us. We appreciate that you have placed value in owning a Ring device to secure your home. Ring understands the importance of having the motion detection work as intended. It is a valuable feature that is designed to notify you as to who may be near your home. Please know that it is a priority for us to be of assistance and find a resolution to your concern.
The Ring Video Doorbell 3 is the next generation of Ring Video Doorbells. In addition to new video features such as Near Zone functionality, and the Pre-Roll feature, the Video Doorbell 3 boasts dual-band 2.4 GHz and 5 GHz wifi connectivity, improved energy efficiency, better screw strength and advanced motion detection. Based on your review, it seems that you are having trouble with your Ring Video Doorbell 3 picking up the correct motion. If you are having trouble with your device picking up the correct motion. We recommend adjusting your motion settings and zones. Motion Zones allow you to define a specific area that you want your Ring device to cover while ignoring everything outside that area. By selecting Motion Zones to cover only the areas you want the Ring device to monitor, you can effectively monitor the area you want as well as reduce the number of "false positive" motion alerts. For more information on adjusting your motion settings to better fit your needs, please see our help center article titled: https://support.ring.com/hc/en-us/articles/360040747611-Utilizing-Motion-Detection-with-your-Ring-Video-Doorbell-3.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/if any additional information is needed regarding your Ring Video Doorbell 3 motion concern. Thank you, Jamila, with Ring.
Ring Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a cool device. Brings ease to your safety of your items and home. But then you have to purchase a plan to have your videos saved... plus the videos are very delayed in catching motion. Pretty pricey for the device that has a delay.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello LadyLuck90,
Our top priority at Ring is to ensure that our customers have the best possible experience with our products and services. We truly value your feedback, because it helps us improve not only the product from a consumer standpoint but also our standards of service.
All battery-powered Ring devices, including the Video Doorbell 3 use passive infrared (PIR) sensors to detect motion. Adjustable motion zones work by identifying visitors based on a change in temperature, and sending a signal to your smart device when it detects one. You can control the sensors' range and sensitivity using the controls in the Ring app. It is also optimized for low-power operations to save on battery power.
We would like to work with you directly to turn around your Ring experience. We are confident with a few changes, we can get the device to function as it is intended to and provide you and your family a sense of security. Please reach out to us directly via our community forum at https://community.ring.com.
Thank you,
Antonio from Ring
Cool Features but battery drains faster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ring Doorbell 3 has a lot of cool features but its not getting hardwired and its working on chargeable battery only. Due to this it has to be removed every week and charged it which is an overhead. Otherwise this would have been a very good buy
I would recommend this to a friendBrand response from Ring
Posted .Hello Sandy,
Your experience with Ring is our top priority, and it is important to us that you receive useful information regarding battery life on your Ring Doorbell 3. We understand the importance of having your home security devices work properly, and we would like to offer our help! We agree that getting the most life from your Ring battery is essential, so that it can provide you with round the clock coverage with little downtime.
While batteries in Ring devices can go months between recharges with normal use, this is dependent on a number of factors in your home's environment such as the local weather and the number of activities captured. The more events captured by your Ring Doorbell, the more your battery is used to power the live HD video stream to your device. Even if you do not answer the call, video is still sent from your Ring product to the Ring servers. In addition, the battery is also drained each time you use the live view to look or speak through your camera. As most of our Ring Doorbells are powered by lithium-ion batteries, it's important to note that at temperatures below 40 °F, the battery is less effective at holding a charge and may require more frequent recharges. Here is a helpful article that details more steps that can be taken to increase time between battery recharges: https://support.ring.com/hc/en-us/articles/208190773-The-Battery-In-My-Ring-Device-Seems-to-Drain-Too-Fast.
For any additional battery life questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/.
Thank you,
Alexis with Ring
Ring
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I came in for a wireless and the gentleman hands me this and it wasn’t wireless so I had to come back and get the correct one
I would recommend this to a friendBrand response from Ring
Posted .Hi Poolgal, thank you for sharing your experience. I'm sorry to hear there was some confusion when you went to purchase the Video Doorbell in stores. To clarify, the Video Doorbell 3 is a battery powered doorbell that connects to your home wifi network. You do not need an existing doorbell circuit to use this model. If you have any other questions, feel free to browse the Ring Community at https://community.ring.com/ for help from other neighbors. Best wishes, Ashley from Ring.
Hardwired device is useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Ring Video Doorbell 3 and electrical transformer to hardwire device to house electric figuring that a hardwired device negate issues around charging the battery on any frequency (since I travel often and live in a busy street). While on a business trip my new device battery died and the Ring doorbell was not usable. After talking with Ring, I found out the Ring Video Doorbell 3 uses the internal battery regardless of whether the device is hardwired or not, the hardwire only slow trickle charges the battery. If your device has more activity than the charge rate of the battery, the battery will still die and the unit will be unusable. VERY BAD DESIGN on the part of Ring.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Gjones8013,
Thank you for leaving a review on the Ring Video Doorbell 3. We love knowing what products/features our Ring community members would like to see considered. Thank you for taking the time to share your feedback with us.
We greatly appreciate your feedback and welcome you to share your request on our community support board. We would love to hear your feedback on how we might improve this experience for you, and kindly ask for your feedback to be directed to our Ring Community page on Ring.com (http://ring.com/): https://community.ring.com/.
Thank you, Jamila, with Ring
Terrible for home security
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring partially works It missed people walking across my lawn. There is a delay in notification. Worse is their communication with others. You are supposed to be able to contribute to the community by notifying neighbors around you of criminal acts. I have posted no trespassing signs and no soliciting signs on my door. I had people pass these signs and criminally trespass. They had no car on the street or other vehicle to denote that they had legitimate business at my property. I’ve caught them walking from house to house past the no trespassing signs in both directions and knocking on the door with a no soliciting sign. I reported the event and ring customer support stated that it violated their guidelines and would refuse to post. I asked them to review the following below document page for section 5. They still refused to post the document. The persons passing through my property are guilty of criminal trespassing which is a misdemeanor and carries a $50-$500 fine. What is the use of a security cam video if you cannot share this with others. It is useful for speaking to people that you would like to communicate with; however, as for security you never get adequate view of the persons face and if they are stealing off your porch or breaking and entering someone can easily destroy the cam and you will lose all footage. I would recommend for security purposes putting up continual monitoring cameras and not purchasing ring. Although ring states they have continuous monitoring I have had multiple people enter my property in line of the camera site and the ring camera not capture the event. http://www.oklegislature.gov/cf_pdf/1995-96%20INT/hb/HB1413%20INT.pdf
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Unhappy,
Thank you for taking the time to share your Ring experience with us. We appreciate that you have placed value in owning a Ring device to secure your home. Ring understands the importance of having the motion detection work as intended. It is a valuable feature that is designed to notify you as to who may be near your home. Please know that it is a priority for us to be of assistance and find a resolution to your concern.
The Ring Video Doorbell 3 is the next generation of Ring Video Doorbells. In addition to new video features such as Near Zone functionality, and the Pre-Roll feature, the Video Doorbell 3 boasts dual-band 2.4 GHz and 5 GHz wifi connectivity, improved energy efficiency, better screw strength and advanced motion detection. Based on your review, it seems that you are having trouble with your Ring Video Doorbell 3 picking up the correct motion. If you are having trouble with your device picking up the correct motion. We recommend adjusting your motion settings and zones. Motion Zones allow you to define a specific area that you want your Ring device to cover while ignoring everything outside that area. By selecting Motion Zones to cover only the areas you want the Ring device to monitor, you can effectively monitor the area you want as well as reduce the number of "false positive" motion alerts. For more information on adjusting your motion settings to better fit your needs, please see our help center article titled: https://support.ring.com/hc/en-us/articles/360040747611-Utilizing-Motion-Detection-with-your-Ring-Video-Doorbell-3.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/if any additional information is needed regarding your Ring Video Doorbell 3 motion concern. Thank you, Jamila, with Ring.
Monthly subscription required! not on the box!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you do not purchase a monthly subscription to RING you are purchasing nothing more than a glorified doorbell as you can not see anything that happens outside your door if you aren't able to look exactly when it happens. My doorbell went off at 10:37 PM, I got a notification "There's motion outside your door" but when I got up this morning I couldn't view any footage from what triggered my doorbell last night. I called ring, my 30 day free trial expired and I cannot see any video except live video unless I subscribe to them. They do not tell you this in advance and, Best Buy has 15 day return policy (which is crap) so after owning this for 1 month, I'm stuck with a glorified doorbell that absolutly is not worth the money. Buyer beware! And if you can find it someplace with a better return policy then I would recommend it because 15 days is the crappiest return policy I've ever heard of and then they wanna charge you a restocking fee if you return within the 15 day time period. No more shopping at best buy. But i guess i have to keep my glorified doorbell. Ring = just say no.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Fll5682,
We feel it is imperative that our customers receive all pertinent information regarding additional benefits they have the option to subscribe to, such as the Ring Protect Plan. We do provide information to our customers about the optional Ring Protect Plan on Best Buy's site under the device specifications and on our Ring website. Your Ring App should also notify you during the free 30 day trial of our cloud plan, as well as in an email after a successful setup of a Ring device.
All our devices do come with a limited one-year warranty, in which Ring will repair or replace any Ring products that malfunction due to defective parts or workmanship, at no charge to you. There is also an extended warranty available through our Ring Protect Plus Plan option.
Please reach out to us directly via our community forum at https://community.ring.com/ so we can find a solution to best resolve this and ensure the device is functioning as it was intended.
Thank you,
Antonio from Ring
Good camera view.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes when I look at the video , it tells me un identified motion event, especially when i have a delivery. Also I dońt know how to talk with someone that rings my doorbell and I am not at home, or dońt want to open the door.
I would recommend this to a friendBrand response from Ring
Posted .Hello Cuquita,
We are thankful for your feedback. We are constantly pushing ourselves to develop products to empower users with an affordable, effective way to monitor and secure their home. In pursuit of our mission to make neighborhoods safer, when applying technologies to our business, we always consider our three pillars of customer security, privacy, and user control. We understand how important it is to have your devices working as intended, as they offer a level of security in your home.
Based on your review, it seems that you are not ware of how to use the live view feature of your Ring App. Live View lets you stream real-time video from your Ring doorbells and security camera on the Ring app or on Ring.com without a Ring Protect subscription. Account owners and Shared Users can access Live View. For more information on how to use the two-way audio feature, please see our help center article: https://support.ring.com/hc/en-us/articles/208144516-Using-Live-View.
If you still have the Ring device in your possession, we invite you to reach out to us at https://community.ring.com/. We look forward to hearing from you, if you have any further feedback regarding your overall experience.
Thank you,
Jamila with Ring
Not bad but should be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont really notice any difference in quality or fetures then doorbell 2 model but its still easy to install and set up. Video quality should be better
I would recommend this to a friendBrand response from Ring
Posted .Hi Carlos. If you are noticing poor video quality, it could be due to your network. Check your devices RSSI, which is found in the Device Health menu of the Ring app. If you notice a poor RSSI, try adding a Chime Pro to increase connectivity. If you have any further questions or concerns, try browsing the Ring Community at https://community.ring.com/. As our first peer-to-peer forum, the Ring Community allows you to ask questions and interact with other neighbors to discuss your Ring devices. Best wishes, David with Ring.
NOT A FAN
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing need to be advertised with notification to customers to be aware that they need to buy a plan to be able to keep their vídeos.
I would recommend this to a friendBrand response from Ring
Posted .Hi Gonner.
Thank you for sharing this feedback with us.
We understand the importance of having all relevant information prior to purchasing a home security device. The features and technology provided by the Ring Video Doorbell 3 are incredibly valuable and help provide you with peace of mind about your home security. We would love to provide you with more information regarding the concern mentioned in your review.
It sounds like there was some confusion regarding the features of the Ring Video Doorbell 3 with and without an optional Ring Protect Plan.
The Ring Protect Plan is an optional subscription that gives you access to paid features for Ring devices such as video doorbells, cameras, and alarms. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account.
There are three Ring Protect plans available for your home devices, starting at $3.99 per month.
Without a Ring Protect Plan, you can still view real-time video from Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
Somewhat disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it gets really cold outside it doesn't work which is a problem where i live in the winter. Once it warms up it starts working again.
I would recommend this to a friendBrand response from Ring
Posted .Hi there, I know how important it is to be able to rely on your home security devices for peace of mind. Cold weather can impact the performance of the lithium-ion batteries used in Ring devices, such as the Video Doorbell 3. You can learn more here https://support.ring.com/hc/en-us/articles/115005939463-Cold-Weather-and-Battery-Powered-Ring-Doorbells. If you have any other questions, try checking out the Ring Community https://community.ring.com/ to see what other neighbors are saying. All the best, Ashley from Ring.
Nest is better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic camera and app is smooth. Battery life is okay but having to pay for a subscription to even see the current day is ridiculous. Buy a Nest instead.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Platosstory. Finding a product that works best for all your home security needs can be a challenge. While the optional Ring Protect Plan subscription will give you access to additional features, such as viewing recorded events in the Ring app, you can still access the Live View to see who is at your door without a subscription. If you'd like more information on the different Ring Protect Plans available and what benefits you receive from each, check out our Help Center article here: https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans. All the best, Ashley from Ring.
I might of recieved a defective device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was working fine when i first got it but then gave me some minor issues it would miss motions and sometimes the notification alert would ring on the actual device instead of my phone
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Ringdoorbell3,
Thank you for taking the time to share your Ring experience with us. We appreciate that you have placed value in owning a Ring device to secure your home. Ring understands the importance of having the motion detection work as intended. It is a valuable feature that is designed to notify you as to who may be near your home. Please know that it is a priority for us to be of assistance and find a resolution to your concern.
The Ring Video Doorbell 3 is the next generation of Ring Video Doorbells. In addition to new video features such as Near Zone functionality, and the Pre-Roll feature, the Video Doorbell 3 boasts dual-band 2.4 GHz and 5 GHz wifi connectivity, improved energy efficiency, better screw strength and advanced motion detection. Based on your review, it seems that you are having trouble with your Ring Video Doorbell 3 picking up the correct motion. If you are having trouble with your device picking up the correct motion. We recommend adjusting your motion settings and zones. Motion Zones allow you to define a specific area that you want your Ring device to cover while ignoring everything outside that area. By selecting Motion Zones to cover only areas you want the Ring device to monitor, you can effectively monitor the area you want as well as reduce the number of “false positive” motion alert. For more information on adjusting your motion settings to better fit your needs, please see our help center article titled: https://support.ring.com/hc/en-us/articles/360040747611-Utilizing-Motion-Detection-with-your-Ring-Video-Doorbell-3.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Video Doorbell 3 motion concern. Thank you, Jamila, with Ring.
Ring doorbell
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like been able to check on my property when I'm away from home, but I think the Ring Company shouldn't charge you to review your footage. Sometimes it doesn't let you know that someone is at your door.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Lovelyctoole,
We appreciate you taking the time to leave an honest review of your experience with the Ring Video Doorbell 3. While we are happy to hear you are enjoying the benefits of Live View, we would also like to ensure you are getting the most connectivity from your device. The Ring Video Doorbell 3 is Ring's next-generation doorbell designed with improved motion detection, including the all-new near zone. The near zone feature activates a horizontal motion zone in areas only 12 to 15 feet in front of your camera. Here are a few pro-tips for making the most of the motion detection feature on your Ring Doorbell 3.
1. Utilize the Near Zone feature.
2. Mount the Ring Doorbell 3 at about 48 inches (1.22 m) from the ground.
3. If you subscribe to a Ring Protect Plan, you can turn on People Only Mode within the Motion Settings to reduce the number of notifications you receive so that you only receive motion alerts caused by humans.
4. Set the Motion Frequency setting to 'Frequently', to ensure all activity is captured.
We would love to hear how this works for you, and any other feature requests you might have. When you provide your feedback, we want to assure you that you are heard, and it does make a difference to what we consider for product development. On our website, we offer a platform in which our Ring users may share and learn from their unique Ring experiences, through the Ring Community page: https://community.ring.com/.
We hope to hear from you soon!
Caitlin with Ring
Not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is disappointing that the videos are only available if one pays a subscription fee. That makes the doorbell of little vaue as is.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi there, I can understand the importance of getting the most of your home security devices. The Ring Protect Plan is an option subscription that unlocks additional features for your Video Doorbell 3, including access to video recording. Without a subscription, you can still receive notifications when someone is at your door and activate the Live View. To learn more about Ring Protect Plans, check out this article from our Help Center https://support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans. Best, Ashley from Ring.
Ring door bell may not be worth the hype
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring worked great or so we thought the first couple days. problem is we noticed that many times it does not catch the beginning of the motion or the person as they step on the porch. have reset it just to be sure to catch more motion and it seems to be working better. MAJOR problem is you get only 1 month free videos then you must PAY to keep seeing the videos or transfer the videos or send them to the police. for a purchase of over $200 one would think that as long as it works the owner should be able to keep the system working without having to pay more for the doorbell just to see who is on the porch!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello nana,
Thank you for taking the time to share your Ring experience with us. We appreciate that you have placed value in owning a Ring device to secure your home. Ring understands the importance of having the motion detection work as intended. It is a valuable feature that is designed to notify you as to who may be near your home. Please know that it is a priority for us to be of assistance and find a resolution to your concern.
The Ring Video Doorbell 3 is the next generation of Ring Video Doorbells. In addition to new video features such as Near Zone functionality, and the Pre-Roll feature, the Video Doorbell 3 boasts dual-band 2.4 GHz and 5 GHz wifi connectivity, improved energy efficiency, better screw strength and advanced motion detection. Based on your review, it seems that you are having trouble with your Ring Video Doorbell 3 picking up the correct motion. If you are having trouble with your device picking up the correct motion. We recommend adjusting your motion settings and zones. Motion Zones allow you to define a specific area that you want your Ring device to cover while ignoring everything outside that area. By selecting Motion Zones to cover only the areas you want the Ring device to monitor, you can effectively monitor the area you want as well as reduce the number of "false positive" motion alerts. For more information on adjusting your motion settings to better fit your needs, please see our help center article titled: https://support.ring.com/hc/en-us/articles/360040747611-Utilizing-Motion-Detection-with-your-Ring-Video-Doorbell-3.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/if any additional information is needed regarding your Ring Video Doorbell 3 motion concern. Thank you, Jamila, with Ring.
Video Doorbell 3 Ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like that I can view and rewind back to see what I might have missed that was happening on my property when I am not there. Still need to work out a few things on motion sensor and live view.
I would recommend this to a friendBrand response from Ring
Posted .Hello Telephone,
It is great to learn that you are getting good use out of your Ring Video Doorbell 3. This device can make a great solution for those looking to add security to their front door. You should be able to enjoy instant Live View video and accurate motion detection by using your Ring doorbell. Our team is here to help wherever we can.
You can access Live View from the Ring app Dashboard, or directly from your Ring device page. However, you cannot access Live View from the Ring website. To help familiarize yourself with Live View, we've included a helpful article as a reference.
https://support.ring.com/hc/en-us/articles/208144516-Using-Live-View
To get the best motion detection experience, we recommend that you use the new Customizable Motion Zones feature, now available on your Ring Video Doorbell 3. This method of motion detection improves accuracy and response rate, leading to an enhanced experience. You can learn more about this in the article below.
https://support.ring.com/hc/en-us/articles/360050360052-Customizable-Motion-Zones-for-Battery-Powered-Devices-
If you have any additional questions, please feel free to reach out through our Ring Community forum on Ring.com (http://ring.com/): https://community.ring.com/.
All the best,
Marlom at Ring
Good camera for first time buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I understand this device is to capture video of people approaching you door or a person ringing the door bell but I expected better video quality when it came down to zooming to vehicles and people in my front yard
I would recommend this to a friendBrand response from Ring
Posted .Hello Salgarso181181,
Thank you for taking a moment to leave your review on the Ring Video Doorbell 3. At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are.
Your experience with Ring is impactful on our future as a company, and we would love to hear from you directly on our Ring Community forum. If you have any experiences to share, questions regarding Ring and our services, or any feedback and product suggestions, we encourage you to have your voice be heard: https://community.ring.com/!
Thank you, Jamila with Ring
Do Not Purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for three months. Would no longer work. Best Buy refused exchange.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Brenda. Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Video Doorbell 3 to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology provided by the Ring Video Doorbell 3 are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we are here to provide you with solutions today.
We are saddened to hear that your Ring Video Doorbell 3 is no longer operating as intended. We would like to share some information with you regarding the troubleshooting steps that you can take toward a resolution for your concern.
The Device Health tile in your Device control panel contains operational information and how to check the health status of your Ring device. You can check the power source, battery level, product name, and network signal strength among other information. You can also use various tools such as Device Health Report and Test Your Wi-Fi to check the status of your Ring device(s) and wifi speed connection.
How to access Device Health:
Open the Ring app.
Tap the menu (≡) on the top left of your Dashboard.
Tap Devices.
Select the device you want to access.
Tap the Device Health tile below the image of the device.
If you still have the Ring device in your possession, we invite you to reach out to our Community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Melissa from Ring.