Customer Ratings & Reviews

Hi Ring.

We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Video Doorbell 3! At Ring, every device and service we make is designed to help give Neighbors peace of mind inside, protection outside, and a connection to what’s happening in the neighborhood.

Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

Thank you,
Miyuki from Ring.

Hello Pcham,

Our top priority at Ring is to ensure that our customers have the best possible experience with our products. We really appreciate your feedback. Our team is always striving to improve our products and their performance.

Being able to integrate your Ring Video Doorbell 3 with Alexa is an important feature to have working properly. Alexa's integration allows you to see a live feed, and interact with visitors via two-way talk on Alexa enabled Fire Tablets, Echo Show, and Echo Spot. Users can also set up any Echo device to play an audible alert when your device detects motion. We understand how much this enhances the experience with your Ring devices, and overall home security.

If you have another smart device that will allow you to download and install the Alexa app, we would suggest you use that add the Ring Skill and discover your Ring devices. We've included the steps below for adding the skill.

1. Open Alexa. In the upper lefthand corner, you'll see three horizontal bars. Tap them.
2. In the menu that appears, tap Skills & Games.
3. On the next screen, search for Ring in the search box.
4. After you've found Ring, tap the "enable" button.
5. Next, Alexa will ask you to sign in to your Ring account. Doing so will link your Ring account to your Alexa account.
*Ensure you are signing in with the same email address your Ring and Alexa accounts are created with.

6. After signing in, you'll be asked to discover devices. Tap the Discover Devices button. All of your Ring devices should appear and be connected to Alexa automatically. If you don't want Alexa to integrate with a particular Ring device, simply tap Forget on the right side.

If none of your Ring devices appear automatically, you can either:

1. Ask, "Alexa, discover my devices,"
2. Tap Devices.

We would love to connect with you today to help ensure your Ring Skill is set up and you’re able to take advantage of all the great integration features. Please reach out to us directly via our community forum at https://community.ring.com/ so we can find a solution to best resolve this and ensure the device is functioning as it was intended.

Thank you,
Antonio from Ring

Hello Liz1,

Thank you for taking the time to share your Ring Video Doorbell 3 experience with us. We are happy to read that the doorbell is providing you with peace of mind when monitoring your home. Being alerted to unwelcome visitors in these areas is essential in a home security device. Thank you for supporting our mission of making neighbors safer! Ring Community
was launched to help deliver the most current news and educational information
to our neighbors. This online forum is divided into four categories: Product
Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product
Boards are where you can begin new topics with your questions or feedback;
there is also a search option which helps you find topics that were already posted
by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
We look forward to hearing from you, if you
have any further feedback regarding your overall experience.
Thank you,
Jamila with Ring