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Customer Ratings & Reviews

Model:
8VR1S5-PEN0/88RG001FC100
SKU:
5815031
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Customer reviews

Rating 4.4 out of 5 stars with 11688 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 11,687 reviews
  • Rated 5 out of 5 stars

    Awesome but not used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this for my parents as a Christmas gift so it hasn't been used yet. However, from other reviews, feedback and appearance, it seems awesome and I can't wait to set it up for them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Amazing doorbell!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great! It was so easy to start using it, and is an added protection feature for our home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this 4 stars because the first ring I got would not go on the mounting plate. I brought it back to my Best Buy and they exchanged it for a new one, that works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy installation. Good picture quality. Great for beginners

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Nice item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works well. Setup was easy. Can see who is near the house, even when I'm at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Camera for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good.easy to install and connect with your phone..good picture if close to camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and doorbell. I can see who’s here and talk to them, even if I’m not home.

    I would recommend this to a friend
  • Pros mentioned:
    Security
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Feel safer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like having the security, but it’s a Big pain to take it off every week or two to recharge it. Our first one died after a couple of months, but they sent a new one. Took several hours to get the new one installed. You also don’t get to see the videos unless you subscribe.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Must Have for your Home!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this bell along with a WIFI lock to help my mom not having to run to the door when family visits. This bell works well with my existing hard wired bell, and shows clear picture night or day. Required no maintenance and the app works well with Iphone n is very stable. I would definitely recommend this to anyone that needs another set of eyes, and the ability to answer their door from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Security

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is easy, really works well, ends unwanted visitors picking up anything unnoticed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I have my camera installed now I call my family and friends to buy it is worth it, l explain them how it works and what it does and they said they may get it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motion is hit or miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it does as advertised but would suggest going with the newer version so you get 1080 resolution. It will catch cars driving by but not people walking by?!?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. Shows clear and it’s a really simple and easy set up.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can see someone coming up to your porch and have it be announced on your laptop or phone or both Had a few issues setting it up - had to return our original because the battery didn't stay charged. Second device required a 2nd charge before it was maintaining a charge for a long period of time. Ring customer service was helpful. We bought one for our kids as well and they did not have the same problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be really nice, if I was able to just turn on the camera just to see who's outside. There are times when there's a delay.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed this for my elderly mom who was having trouble going up and down the stairs to open the door (split-level home). Combined with an August Remote lock, this saves her aging knees when someone’s at the door. She can look for who it is with her iPhone utilizing Ring, and remotely unlock the door (with the August lock). A bonus is getting notified when someone’s lingering around the front. Installation was incredibly easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and great if you dont have a wired door bell. Easy to set up and great it comes with lifetime protection. Configuration is done via an app and very easy to use. To get continues cloud recordings you need to pay for the service $30 p.a. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price, look, and picture are great. Definitely worth it. Easy install too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome...but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...it's slow. The makers of this product got it right - the thing works exactly like it says it does and to be honest, it's a peace of mind. If you've seen the video and read about it, it's just like that...so easy to install and to get it up and running - the clarity of the video - being able to communicate with the person who rang it - it freaking works guys - have faith LOL...but the 4 star rating is because I believe it's too slow. It takes upwards to 45+ seconds for it to load the video part. I tested it many times and I've gotten all the way INTO the house before the "motion" detection is shown. I've left the house, got in the car and was at the end of my drive way before it alerted me - that whole process of leaving/car/drive can take me a minute + (I have a big place) so I think it's slow.... I also think it may have to do with my cell phone, as it is at least 5 years old - but I don't know, and I'm certainly not going to buy a new one just to see if that's the problem... It works folks, and if I can get the latency down (the delay between the motion and IT showing it to you), I plan on buying 2 more (like I said, I've got a huge place lol). I recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trouble connecting to Time Warner ARRIS router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried 3 times. Called help desk. After more tries, 2nd level support said Ring does not connect to Arris. They will send Chime Pro at no cost to allow connection.

    I would recommend this to a friend