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Customer Ratings & Reviews

Model:
8VR1S5-PEN0/88RG001FC100
SKU:
5815031
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Customer reviews

Rating 4.4 out of 5 stars with 11688 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 11,687 reviews
  • Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Great concept, poor execution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been admiring the Ring doorbell since it was released and finally bought one last week. After using it for only one week, it is clear this device has many shortcomings. The camera on the Ring is motion activated, which means it is not recording until motion is detected. This would be fine if the motion detection was consistent. Unfortunately, it is often tripped by cars driving by but will completely miss a package being delivered. I have yet to see someone walking up to my door, which happens on a daily basis. One would expect motion to be detected before a person could Ring the doorbell, but it takes too long for the recording to start for this to happen. All of my recordings are missing the critical events because the recording took too long to begin. The next issue is the video quality. It is too blurry to make out faces and the brightness is not adjustable. This means you will be able to see someone at the door but you won't be able to identify them unless they put their face up to the camera. The Ring is a complete disappointment for me. I will be returning this doorbell for a proper camera.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi EBorchartd,

      I am sorry to hear about your poor Ring experience. Setting up the motion detector does require a bit of maneuvering to find the sweet spot, however, we can assist you with honing these settings to make sure you receive the alerts that matter to you. Additionally, I would appreciate the chance to connect with you directly so that I can investigate the poor video quality that you are experiencing. Would you be so kind as to email me at Kaitlyn.rosenthal@ring.com?

      I would appreciate the chance to drastically improve your Ring experience.

      Kaitlyn R., Neighbor Satisfaction Specialist
      Kaitlyn.rosenthal@ring.com Ring

  • Rated 5 out of 5 stars

    The ring doorbell is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People can share the videos on ring. That way we can gives heads up what is happening to other ring owners. My grandkids came over I shared their video on my Facebook it was to funny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to do the job, my modem is not that far from the ring and if seems to not get the best signal. Some of the footage is staticky or it takes a while for me to see the live view

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well after a little work and time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to be a simple install but some basic snafu's it is working fine. Did not work at first but after a little help from tech support all is well. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, good quality. Had to audial the range down so it didn’t detect cars on the street.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    nice door bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ring is a nice door bell but its a bit sensitive with motion an the app is a bit slow some time but over all nice .

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation, very clear picture. Being able to communicate makes it even better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great security feature for your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is definitely worth the price. For best results, make sure you have good wifi signal around the area where you’ll be installing your ring doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Amazing doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Works very well with my WiFi. Nice clear picture. And the app is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Ok camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The regular camera is much better than the doorbell I wished I would have got another one of those instead the doorbell

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Really like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great picture. Now I wished I had purchased update one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers and works as promised. Did have an electrical issue with the mounting plate but Ring Support is excellent and they sent me a new one. So far, so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Absolutely Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I'm able to see everything happening in front of my house while I'm at work and I'm always aware of when mail and/or packages are delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the top items on our Christmas list. Our neighborhood has had individuals ring our doorbell late at night and one of them had the "Ring" and captured them on camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Makes you feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially hesitant to buy this product. But now that we have it I am very happy we have it. Easy to install. We can see what is going on when we are away

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Great Wiget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, operate, very handy. Adds a level of safety to opening the front door. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Black Friday sale item. It was exactly what I was looking for! Not only is it a doorbell, but also a mini home security camera as well, with the live view function!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring Rocks!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Ring doorbell and it's just so dang easy to install, and to use. I love being able to keep an eye on my front door, as well as my front sidewalk and driveway from my camera. I also use the battery as I do not have a hardwire out to my front courtyard gate. The battery lasts for a few months and let's me know when it is running low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After multiple break ins around my town I wanted to feel better and have more eyes watching my home and this does a fantastic job. The area this covers on my front porch is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my mother-in-law and she loves it. She's mildly handicap and she's unable to walk at a fast pace so she uses the doorbell camera a lot.

    I would recommend this to a friend