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Customer Ratings & Reviews

Model:
8VR1S5-PEN0/88RG001FC100
SKU:
5815031
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Customer reviews

Rating 4.4 out of 5 stars with 11688 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 11,687 reviews
  • Rated 4 out of 5 stars

    Unbelievably Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. My ONLY reasons for not 5 starts is that the newer ones have some better features and I wish there were options around the notifications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little difficult to connect to wifi.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to call customer support a couple of times to get this product to work. But each time i called, the person helping me was very professional and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Seeing Who's at Your Door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a motion activated camera (cloud for $3/mo). No brainer. Now I can ignore the boy and girl scouts when they push their overpriced cookies. ROI should be in the one year or less timeframe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good. If anything there is a slite dealy but works great. Just an FYI you may need to buy the chime. I've been having issue connecting the doorbell to ring with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch the Chime!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our ring doorbell; however, be cautious of the doorbell chime. Before purchasing, confirm that you doorbell is compatible. We did not do this and now we have two doorbells.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Security

    Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell makes me feel safer in my home. It was a super easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, easy to install. The camera has great range and easy app setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 4 out of 5 stars

    Great security system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. User friendly device. Great for security purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and installation was straight forward. The ring is a protector, a doorman and most of all a peace of mind when not at home to answer and keep an eye on thing with live view.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and connect. Good quality and like the notifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our family and I really enjoy having this tool and also great way for us to view both day and night. Peace of mind and assurance to view people who are at our door step for safety.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super deal, works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell was price led just right at $99, and didn’t disappoint. Works just as it should and has no problem detecting motion when it’s there. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good value, picture lacking behind newer versions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, not displeased with the doorbell. The newer versions certainly have a better picture, but that comes with some cost. Would recommend for someone looking for a cost effective solution and not concerned as much with the video quality. Pretty easy to install. Make sure you have a good 2.4ghz WiFi signal, this does not support 5ghz signals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Easy use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter for home security. Easy setup, great quality, and nice style.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, just takes some time to adjust the settings for correct views. Be aware that you must purchase a service to store video after 30 day trial offer.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USeful if slow response to show on smartphone. Without paying monthly fee, sometimes not on long enough to see image

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good camera battery isn’t though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this camera but I’m returning it and getting the Ring doorbell Version 2. Great performance as far as motion detection. Video capturing is great to. Love the 2-way communication. Just poor battery. Don’t buy if your not the handy type as removing it from mount is required to install it.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Ring expertise limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I would blame Best Buy or Ring.com, but the in-store reps knowledge of the product is limited to their own online descriptions. Works so far, but the motion range seems intermittent and may be affected by the front steps descending from the front door to the street. Sometimes it picks up cars driving by, yet it doesn't pick me up walking up the front sidewalk until I reach the landing.

    I would recommend this to a friend
  • Cons mentioned:
    Sensitivity

    Rated 3 out of 5 stars

    Works ok sometimes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have learned to not like this video doorbell. First it is on my front door which opens to my living room. My Comcast router is in the living room 15 feet from the doorbell but the doorbell has issues connecting to live view due to WiFi connection issues. All my other devices has excellent connections inside and outside of my home. I called ring who then sent me a free ring WiFi extender which seemed to help but did not completely solve the live view connection issues. I just added a ring wedge in an attempt to be able to extend the doorbells sensitivity without all the false alarms and now it will no longer recognize being hardwired. Prior to adding the wedge it was hardwired but after adding the wedge kit it only recognizes the battery. Emailed ring again, reset the device, used a multimeter to insure I had the correct voltage and still changed wires again checked voltage again and still will not recognize being hardwired. On a positive note the wedge did correct the false alarms.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Doorbell Replacement Door Station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great. They should also sell a transformer for replacement of old phone system door stations. It would also be nice to have advance control system integration.

    I would recommend this to a friend