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Customer Ratings & Reviews

Model:
8VR1S5-PEN0/88RG001FC100
SKU:
5815031
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Customer reviews

Rating 4.4 out of 5 stars with 11688 reviews

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Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 11,687 reviews
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great motion detector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv the product, camera super clear, motion defector is awesome. Good product and easy to install,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a new office. Our lobby will be under construction for a few months so we needed a solution to allow visitors and delivery people to notify us that they are outside a locked door. This was easy to set up and it is easy to use. Several people have the Ring app on their phone. Most days the office manager responds to the door, but other people can easily cover for her when necessary by turning on notifications on the phone app.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great Product - Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some trouble - but it wasn't the fault of this doorbell - My original doorbell was behind the gate and facing the opposite wall and not the stairway. So had to move it several times and run the power wire - but in the end its in front of the gate and working perfectly - much better than the Arlo doorbell - you get the face of the person rather than the head. Great product !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my husband as a gift. He loved it so much we went back out to Best Buy to purchase a second one for our other door! I like how you can adjust the range of motion sensitivity. The camera quality is decent. Its not crystal clear but it is clear enough to get the job done. We've had them for about a month (wireless) and they are just about ready to be charged for the first time. Easy install as well, I did it myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works MOST of the time. The Live View feature is VERY inconsistent. Overall, I like it. Needs improvement though.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Security

    Rated 5 out of 5 stars

    Ring

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device, extra security for your home and affordable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need Fast Internet Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really need to have a fast internet connection in order to use this product. I only have 10Mbps and the video is very choppy, and live video in non-existent most of the time. I feel that my internet connection is the majority of my problem, so I can't say the product does not work, it just doesn't work as well as it should. The motion detection is pretty good, but mine mostly catches things just going out of the frame. There is plenty of room for improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install. Great picture quality. The app works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality video and sound. Ring customer service is amazing too. You can’t go wrong with a purchase of the the ring doorbell. Defiantly gives our family piece of mind....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a second purchase of this item..... for the back door.... the service video lags a bit no matter how much bandwidth you throw at it but it does alert when it counts!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    A friend recommended it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE it. Works great- easy to use and provides needed security. Love being able to view when not home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great ring door camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and great camera great cost easy app to set up on phone

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Ok for basic viewing of porch activity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not have a wired doorbell, so only had the option of the basic Ring doorbell. We paid the subscription fee so we can see recordings of incidents because there are many 'false alarms' so not worth checking every time you hear it chime. It does work well when someone rings. We can see them clearly. I feel it is better than no security doorbell, but would prefer the better version.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Great Camera- difficult setup-lag in response time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The response time is lacking. Other than that, we have it our on our porch and have been grateful to know the constant activity in front of our house. If you're causing the motion you can snooze it for an amount of time. Sometimes the ring app won't let you see the live video...the app and setting the device up is rather tedious and annoying. We wish it was simpler!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent view from house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite my old door bell being at a 45 degree angle to the front door, this bell is working out really well. I can even see who is at my door when I am out of town. My only issue is the difficulty in signing up for the continued recording. I still haven't found out how to do it. It should be easier. And I didn't know about the extra cost of that before I purchased either. But love the product and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch over your home yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. As long as your wifi is working correctly. Ring customer service are always very helpful. This is better than paying a monthly service fee to a security company.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great Security Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to use, easy to set up and easy to view on my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ringer works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera and notifications work well. The bell wouldn’t ring after being hooked up. Re-connecting the wires solved the problem. Pleased with the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn’t work in my situation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 1 for myself and 1 as a gift. I did not realize this originally, but due to the type of speaker doorbell that I have, the opening was larger than the Ring. I contacted the manufacturer to see if they made a backplate I could use to cover the opening and mount the Ring on which they did not (nor did they offer a suggestion on how I could make this work) so I had to return. Was disappointed with their response as I don’t think my situation is unique.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Great camera Easy set up Subscription not required

    I would recommend this to a friend