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Customer Ratings & Reviews

Model:
8VR1S5-PEN0/88RG001FC100
SKU:
5815031
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Customer reviews

Rating 4.4 out of 5 stars with 11688 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 11,687 reviews
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 4th purchase of these. Easy use &, install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use camera. Easy setup and not a bad price.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Pretty Cool Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my parents and they have really liked it and enjoyed being able to see anything or anyone that comes to their front door. The one complaint I would say is that it’s very sensitive and detects seems like anything, including the wind. The alert noise goes off all day long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, easy install, great video and easy to use. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Ring Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product. Good battery life when not using the live video option. Wish this recorded what actually tripped the motion sensors and the brightness setting could be adjusted. Overall good product, but the newer version would be better to have as the video is better and it records motion right away.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good for Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great camera to see who is at your front door before opening the door. It alerts my smart phone when there is motion at the door whether it being the door is being opened by one of my kids or if someone is actually there. I don’t have to be home for it to notify me either. I can talk to someone at the front door while being away. Extra security in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Capture great views and records sound well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was pretty easy, so was the setup. Have used it for several months and it works pretty good. Two things I don't like is first the motion detector has a delay before it starts recording. Several times the person was gone before I could see them. Second, if the wifi drops you have to remove the unit to get to the reset button. Not easy.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for having something outside to keep the strangers out and seeing who is walking in front of your house. You do have to pay a monthly subscription to continue using the service. Also Best Buy does install the doorbell for you if you don’t have anyone to install. Highly recommend to anyone without a ring doorbell or cameras outside

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great product, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 8 year old twins and a 5 year old that have their friends over playing, this helps us to keep track if they are going inside or out. Obviously it is also great to see who is coming to your door and be able to interact. We order a ton of gifts over the Holidays so it is great to see when they are delivered as not all the delivery services ring your doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video is crisp and it’s very easy to hook up. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a great gift to a very dear friend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a doorbell at my home and felt my best friend would enjoy getting one for his birthday. He called and said he was very happy with the gift.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    great camera/doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good camera, great doorbell. easy to install and use!

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st generation Ring is 720p, its decent but not the best. Sometimes its grainy and there's too long a delay between triggering sensor and motion record. Sometimes it takes a few times to get the live view to come on. Would recommend for basic use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Video, Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation couldn't have been easier, just follow the instructions for both hardware installation and connection to your network. A little difficult to seat in the backplate before securing screws (takes more force than I wanted to apply). Video is excellent, and visibility at night is better than expected. Only complaint is that there is a longer-than-I'd-like delay from "ringing" the bell until my phone receives the call. You must have excellent home WiFi for a good connection (I use 802.11ac), in addition to a high bandwidth ISP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than just a doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for notifying the hearing impaired home owner that someone is at or near your door or house by vibrate setting on their smartphone device.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell cost about $200. For that amount of money, I would expect more. Initially, the video was so shaky and garbled that I had to call the company to ask for help. They said I didn't have enough wi-fi speed and needed a wi-fi extender. Those are around $50-$60 - but I bought one anyway. Once that was installed, I expected a better picture, and it was somewhat better. But the doorbell takes so long to get to the "I accept" and video screen, that most people have given up by then. I am taking it back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD RANGE OF VIEW. INSTALL WAS EASY. REASONABLE PRICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job! watches the door 24/7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money it is the best 24/7 security you can buy and is easy to install. Mine is wired to my old door bell wiring, so no battery charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item at so much flavor to my home and not to mention the video accessibility when someone rings or even walks up to my door great security.

    I would recommend this to a friend