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Customer Ratings & Reviews

Model:
8VR1S5-PEN0/88RG001FC100
SKU:
5815031
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Customer reviews

Rating 4.4 out of 5 stars with 11688 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 11,687 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring doorbell is great i like to know who's at my door without having to run to the door and see

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea. Wish I thought of it. no more opening the door to unwanted solicitors.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Disappointing Limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Internal power and doorbell worked a couple of days and just stopped. Ring support know help and said technology is just flaky. 2. Disabling motion detection doesn’t work that well. Sometimes will still alert. 3. Alerts all the time even when the zone is at the minimum and my house is set back 30ft from road. 4. Cannot change the annoying alert sound on your mobile device. They couldn’t have selected a more annoying alert if they tried. Since it decided to stop ringing the indoor bell, it is no sound or an annoying chime that makes me want to stomp on my phone. 5. Exceptionally poor support from Ring. They have eliminated me as a customer for their other products. Great idea with poor execution.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Jase1125,

      I am so sorry to hear about this unacceptable Ring experience. It is imperative to me that you receive the best possible Ring experience and I would like to ensure that I make this happen for you. With that being said, I would like to connect with you directly so that I can assess and resolve the motion detection, and sound issues that you are encountering. Additionally, I would like to investigate your past CS ticket so that I can ensure that this type of Customer Support experience does not happen again. Would you be so kind as to email me directly at Kaitlyn.rosenthal@ring.com?

      I would appreciate your time.

      Kaitlyn R., Neighbor Satisfaction Specialist
      Kaitlyn.rosenthal@ring.com Ring

  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Useful but not a home run!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motion triggers on vehicles 40 feet in front of house even after selecting lower sensitivity. It even triggers on my small American flag on the porch when it blows in the wind - guess I'll have to move the flag. Worst thing is that when I get an alert, it takes 20 or 30 seconds before I can view the video of the event. By the time I switch to live view, the event is usually over so there is no chance to interact with the person who came onto my porch - nothing like the ads on tv. Even though I think it is worth having for the video records it provides, and I will suggest it to my friends -- but I will also make sure they know it is not everything we are led to believe it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Video Doorbell

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring doorbell is obviously one of the most popular video doorbells on the market. It has many helpful features through the use of the app such as, motion detection, live view video, 2 way audio, night vision and the option to record and watch video footage. One thing I hope they fix is the speed at which the ring app loads up when trying to view video footage (live or previously recorded) and improve the WiFi connectivity range of the doorbell itself. I found my ring having low signal connection problems and unable to view any video footage at times. I ultimately ended up upgrading to a mesh WiFi system just to solve this issue. My house is not extremely large and no other device had any connectivity issues prior to to the upgrade to the mesh WiFi system.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Love Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted me to get Ring for our house. It's was the best purchase I made in a long time. Ring will notify you when someone is approching your house even before they ring the doorbell. The audio on Ring sounds good when talking to someone at the door via your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device for home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for monitoring home but against bright sun the picture gets a little blurry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product but make sure if you buy it that you have a great intenet signal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and the features are amazing. the only problem is it can be stolen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding Clarity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been almost a month since I installed the doorbell and it has functioned as advertised. I've even answered it through my iPhone while out of town and it was fantastic. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product performs very well! I would definitely recommend it to others.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Eh...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to react. Doesn’t always record motions when they happen. I’ve gotten out the door and pulled out of driveway before it recognized movement. Also the live view doesn’t always load.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great door bell ringer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this product for anyone who is looking for home security without braking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Ring...great, but tricky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic technology, but hard wiring can be tricky. I purchased to better hear the doorbell when out on the screened porch off of the basement, works extremely well. The trickiness is with the wiring...must have a doorbell transformer that is rated at minimum for 16v. Overall, I am extremely happy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could not reccommed to freinds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this item unless you have a really fast wi-fi network. Taking "5 minutes to install" is a joke. Does not have an on/off switch. The sound is poor at best. The support was great when I gave it a poor rating I got an immediate email from them. The wi-fi booster/Chime Pro is hard to set up and is almost useless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    WHAT A RING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ring doorbell. I was in South Carolina and my a friend came to our door to pick up my roommate. My roommate did not hear the bell, so I was able to talk to our friend to let her know I would contact the roommate in California and let them know she was there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing - better to be safe than sorry. That is the reason we purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning since you can have a $20 bell and a camera with a better angle

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Video Door Bell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this video doorbell and it has been the best doorbell I've ever purchased. Having excellent video, audio and recording of anyone approaching the front of the house, I now know from any location who is at the door. For the price, you can't beat it.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Pretty Close to Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having an eye on people as they walk up to my door and the ability to talk to them without the need to open the door. Camera has great clarity and sound. The only issue I have had, sometimes it picks ups motion when nothing is there.

    I would recommend this to a friend