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Customer Ratings & Reviews

Model:
8VR1S5-PEN0/88RG001FC100
SKU:
5815031
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Customer reviews

Rating 4.4 out of 5 stars with 11688 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 11,687 reviews
  • Cons mentioned:
    Sensitivity

    Rated 2 out of 5 stars

    Not good if you live on busy street

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we set sensitivity to catch things at our door, the Ring would pick up cars going by our house, giving us false alerts. Spoke to Ring several times, but we just couldn’t get it set up without getting every car going down the street.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Ring,

      Oh no, I am so sorry to hear this. The way the motion detection on the Ring works is by heat detection. Setting your range this low makes your Ring look for a very large heat signature before it will notify you. Setting up the motion detector does require a bit of maneuvering to find the sweet spot, however, we can assist you with honing these settings to make sure you receive the alerts that matter to you. Would you reach me at Kaitlyn.rosenthal@ring.com today so that we can improve your Ring experience?

      Thanks,

      Kaitlyn R., Neighbor Satisfaction Specialist
      Kaitlyn.rosenthal@ring.com Ring

  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Love my wireless doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring doorbell was the best investment I have made in a long time I feel safe that I can see people on the other side of my door but they cannot see me the ring doorbell is a good investment for anybody's home who need security without monthly fees

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Awesome Doorbell and added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the ultimate chime door bell, it sends live video to smart phone so you can see who is at the door and talk to them. Noone needs to know you are not home. Product support is phenomenal. They will even replace if it is stolen. Great product, great company very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell/camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product helps me know who is at my door when I am away and help protect my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it ,i should have bought this doorbell along time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a competitors doorbell camera that continually went offline so essentially useless. Switched to a Ring doorbell and we haven’t had any issues so far. Video is crisp and clear and I really like the neighborhood notifications option.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    ring video doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. Although I was told it could be hardwired so it didn't have to be charged. That is not the case. I have to charge it approximately once a month. What a pain. The customer service at ring is very good though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and installation was easy, you have to pay for having recordings after a trial and i wasnt aware of that. otherwise works well and is handy for missed courier deliveries

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seemed to be good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the product because I could not mount it on my vinyl siding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First Ring!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not installed as of yet. But have neighbors who highly recommend it!!

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Great doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great door bell as well as the camera but the there is some static on the voice transmission. There is a delay on capturing motion sensor as well as a bright light at first but other then that ones it has full connection, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    It is worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the Ring.com doorbell and it has worked as advertised. I would recommend this for anyone that travels a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is too high and the subscription to maintain monitoring isn't worth it. I get nasty feedback when I try to use it with certain android devices. It is slow and unresponsive at times. The battery claim is wildly exaggerated. I spoke with customer service when my unit died in one month, and they claimed that my usage was excessive. To get a year of battery life (as claimed), you can only have 2 events in a day. That means you can go to work and come home. If anybody visits or rings your doorbell or even walks within range (which is adjustable), your battery will drain very quickly. Mine drains 3-5% a day. It has to be unmounted to be charged. Customer service was responsive, but not particularly helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the Ring Doorbell that I bought for myself that I bought this one for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read reviews and talked with people. Great doorbell and works better than advertised.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Like it but has a few issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this about a month ago. Love the fact that I can view who is at the front door. Motion sensor is a bit sensitive and even though the sensor's field of view and range can be adjusted we still get false alarms. It would be great if the contrast could be adjusted as the image beyond my porch is washed out and it's hard if not impossible to see what's out there. Ring has promised that live streaming on demand will be coming soon which will be a cool feature. Right now, the video is only available when someone rings the bell or trips the motion sensor.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ia great purchase. I went out of town and was able to see what was going on outside my house while we were out. It is easy to install and set up, and you can adjust the settings to suit your needs/likes. Armando.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the way this product works. It's nice having the extra security.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Good Enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motion detection is nice, but sometimes only catches the motion as they are walking away. Seems like this would be easy enough to change the algorithms for earlier detection. Don't know if that's in the plans. But the peace of mind it provides is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. A great piece of mind to have to ensure home safety.

    I would recommend this to a friend