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Customer Ratings & Reviews

Model:
8VR1S5-PEN0/88RG001FC100
SKU:
5815031
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Customer reviews

Rating 4.4 out of 5 stars with 11688 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 11,687 reviews
  • Rated 2 out of 5 stars

    Great idea, not so great wi-fi connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having a doorbell with a camera. I had a handy-man install it and replace my original doorbell. No problems connecting it to power or to my network. But the ring app often does not connect. My signal strength is great (the doorbell is maybe 10 feet from the router), but even then, the app can take forever to try to connect and just fails, so some people leave before I can reply. That defeats the purpose of having this device. I also don't like that they charge for storage, but I knew about that before I purchased.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Vvegas,

      I am sorry to hear about your less than excellent Ring experience, however, I would like to step in and help. I would like to connect with you directly so that I can take a further look at the connectivity issues that you are experiencing. I would like to ensure that your Ring device is working consistently to your expectations and would appreciate the chance to make this happen for you. Would you please email me at Kaitlyn.rosenthal@ring.com so that I can get started on providing you with a resolution?

      I would appreciate your time.

      Kaitlyn R., Neighbor Satisfaction Specialist
      Kaitlyn.rosenthal@ring.com Ring

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Multiple attempts to adjust sensitivity however got it just right.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 5 out of 5 stars

    One of the best smart purchases I have made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has got to be the best purchase I made recently. It does what it says. I can talk to anyone ringing my doorbell or anyone standing close to my door. The motion sensor it a bit sensitive but you can adjust its range so you do not get a lot of alerts for motion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring doorbell can be installed where your current doorbell is and it will feed off the electricity to charge itself. The range is programmable, and so are the notifications. Its simple to install and all u need is the free ring app. Its 24/7 security. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to help protect your home. Many add on devices to expand coverage!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom a while back and she loves it. The app that alerts her if someone rings the doorbell and she can talk to them from the app whether she's home or not. She also loves how easily it is to use once it gets installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are thinking about buying more. We are thinking about the spot light cameras

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Works Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Ring Video Doorbell. I purchased it for my backyard, and it works great. It gives me a great sense of security and enables me to see any unwanted intruders. I would definitely recommend this product to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but software could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was relatively easy once I read online that you have to turn off data on your iPhone during setup or it won't want to let you connect to the Ring. (You can turn it back on after you're all set up... but I wish the installation instructions had just made a note of this for iPhone users). It works pretty well. One thing I would like to see is control over the frequency of motion alerts. They give you three options: frequent, standard, and light. I'd rather just have an option in terms of minutes, so that I could set it not to start a new event if there's been more in X number of minutes. I've had it on "standard" and so far the battery life has been fine but I've definitely been missing a lot of "motion activity."

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works really well! My only complaint is a couple of weeks after I purchase they introduced improved model. The company is offering nothing for existing customers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little device. Easy to install and no more guessing who is at the front door. Low subscription price a year for non-hardwired installation. At work, I know who is at my door. I can talk to that person as if I am home. Highly recommend this to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    One of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very consistent in terms of quality and what it offers. You can see who is at the door when the bell rings as well as have the option to view motion near the camera when visitors choose not to ring the bell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Know people that have this. Have somewhat of a smart home so far so figured I’d take the plunge with security devices. Couldn’t be happier. Easy to set up and use. May look at the ring cameras for the rest of the yard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the smartness of this doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my bro and his fam and he loves it! Goes great with his smart home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ring doorbell. Recorded everyone who comes in or around my door way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a Christmas gift. Great sale price and worth waiting for

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Really wished it would have worked for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 of these items as a last minute buy at the store. Hook up was easy enough. Didn't get any alerts until the person walked up on the long sidewalk, was on our porch and then back out at the street. Adjusted the sensitivity and it still didn't activate until person was leaving porch. Spent a long time trying to hook up one on back porch. Called CS and after much deliberation realized we had a bad unit. Said he'd mail out another one. Never received it and after about a week, called and someone else said they'd get one mailed. Finally got the 2nd unit 3 days prior to the 14 day return policy ended (started installing and this whole mess the day we bought it). That one was not broken, however would not activate when pressed or with any motion. Yet another call to CS and lots of messing with the WIFI, we were finally told to use the units your internet has to be strong enough for 2 units and also any streaming you do in the house (we've got good internet) and also reach a certain distance. I have a 2 1/2 story home and the modem is upstairs. I get connection way up the yard and back at our garage but this wouldn't even begin to work for the back for one. Was even too weak for the front door one to pick up timely (and that one is within the range he told me on the phone). This would have been nice to know prior to going through all the hassle. BB associates had no clue of this either. It's a shame because I had high hopes for this and could have been a great product for us but it's not worth making the huge jump in internet costs we would need (pay too much already for internet) and to also buy an extension for the WIFI range.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi kath, I'm sorry to hear about this poor experience and delay. We recommend that your router is no farther than 30 feet from your Ring Video Doorbell for optimal performance. Would you kindly reach me at yul@ring.com so that we can provide additional options and improve your Ring experience please? I'd certainly appreciate your time kath. Ring

  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Ring is one great product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for our son and he loves it. He has complete views all around his home (we bought more of them). You can't beat the safety and security it brings to you and your family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband as Christmas gift. Had a lot of fun setting up. We did have to get creative to mount the doorbell over existing doorbell since there was not enough space. Works great, very handy monitoring package deliveries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the satisfaction of seeing who is at the door, no matter where we are.

    I would recommend this to a friend