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Customer Ratings & Reviews

Model:
8VR1S5-PEN0/88RG001FC100
SKU:
5815031
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Customer reviews

Rating 4.4 out of 5 stars with 11688 reviews

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Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 11,687 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Impressed & happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 1st Ring (Hubby wants more now!) Easy to set up & works great. We hardwired it to old doorbell wires. Still getting the hang of motion range bc we live on a busy street & get notifications every time a car drives by -but that's more of a user issue than a product issue so we'll figure it out. Love that everyone in the house can have & use the app. Because there's so many newer models (this is the basic one) I didn't know what to expect but it's great! Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring doorbell was easy to install, setup and use! The only issue so far is because of wicked below zero temps it doesn’t always work as expected. I don’t fault Ring for that, I don’t work well in below zero temps either.. I love it so far!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a ton of smart home products but hadn’t gotten a ring doorbell until the black Friday sale when I was able to snag it for $100. Best purchase ever! Video quality is great and give me more price of mind to see what’s happening at my door!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation, Price

    Rated 5 out of 5 stars

    perfect doorbell for an apartment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. no hardwiring involved. ease of access within the app. overall great product for an even greater price

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great doorbell for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Ring doorbell close to a month ago and so far I'm very happy with the camera. I recommend subscribing to the cloud service because having recordings of possible events could be valuable to you, the police, and to your community.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and install. Easy to use. App is intuitive. The only thing I didn't like was that I couldn't adjust the brightness. It's fine either way though. Well worth the $99 I wouldn't pay 199 tho....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Love this doorbell cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second ring doorbell camera. As a single mom, I do a lot of home improvements by myself and this installation was super easy. The application is easy to use and you can adjust the sensitivity to the motions per your preference. I do have other security features installed at my home but if you don’t have a lot of money to spend on a security system or monitoring, this device is a great start. Ps. It’s fun to hear all of my coworker’s chimes sound from their ring. Buy it, you won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera and video is great. The inly downside is my house faces east so late morning, early afternoon sun does affect the video... Somewhat expected.... The camera handels it pretty well... I can highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Everything plus more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's rare to purchase a product that does everything it that is advertised but ring does everything as promised and more. I have an ADT Pulse system with cameras and Ring's pictture quality is so much better. It is easy to install and you can adjust the motion sensitivity. I love the motion and doorbell notifications, especially the ability to listen when the motion sensor is triggered and talk to people at my door from anywhere that I have a cellular connection. Ring is an incredible value and offers peace of mind. Highly recommended! Cloud recording feature is only $30 per year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Doorbell is a terrific product. Very easy to install, and comes with all the tools you need. It took me about 15 minuets to install it and to get it to connect to my wi-fi. It does not need to be hard-wired to an existing doorbell, although you can if you want to. It shows great video, and you can even talk to the person at your door from wherever you might be either on your tablet or your phone. You can also buy a chime for inside your house that also connects through the wi-fi--no wires. I am in no way a tech person, but Ring makes it easy even for someone like me.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Lasted one year...(almost)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 12/19/15, and loved it at first. However, my house did not come with pre-existing wires for a doorbell, so I had to rely on the battery. It does NOT last anywhere close to a year, more like 2-3 months at most. Cold weather will drain it even faster. I was hoping for real time video monitoring, but it appears that feature has been implemented in an upgraded model (which was unavailable at the time I purchased this one). The biggest issue, and take note of this, is that the screws on the bottom rusted within the last 2 months (since I last removed the unit and charged the battery). It was so rusted over, when I tried to remove them, even the tool stripped! My doorbell :( Contacted support, and waiting to hear back...

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Joe,

      I'm sorry to hear this! I would like to speak with you to address the concerns you voiced in your review above. Would you please email me at jennifer.finefrock@ring.com so we can get your device up and running to its full potential? I would also like to take a look at your open Customer Support tickets. I look forward to hearing from you, Joe and turning around your Ring experience!

      Thank you,
      Jennifer F., Customer Satisfaction Specialist
      Jennifer.finefrock@ring.com Ring

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Performs as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously the picture is not that clear as shown on the commercial, however, it's good enough to see and figure out the person outside. The rest of promises is as good or better than the advertising !

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    My home feels safer with the Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Video Doorbell is an amazing security feature for your home. My wife and I was just considering installing a peephole, but after doing more research, I came across the video ring doorbell and decided to try it out! I'm glad I did!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Doorbell for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You do no realize how useful this product is until you have one yourself. The biggest use case for me is that I work from home and I dont have to step away from my desk when someone is at the door. Also a great piece of mind when I travel.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble connecting to wifi initially. Battery was dead when received (non-hardwired application) had to charge for about five hours before i could use it. They include a drill bit to use if your going to install on brick; drill bit is rather cheap. Went to local hardware store and bought a good one to install. After this it seems to be working fine just a little delay on the notifications but since im still in the 30 day cloud trial I can see the recording. Great night vision, and good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the Ring Doorbell Video device for some time and I was delighted to see it at Best Buy for a great price! It shipped quick and was super easy to install. Ring had everything I needed in the box and video instructions were fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modern Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. The reviews are true on this product. It provides a remote way to monitor motion by your door and ability to answer doorbell rings. You can get a picture and voice capability. It runs off battery or the bell ringer power.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. The app goes through each step and making it understandable. Once installed and working, can capture video clips on movement and/or people approaching the door. Can set motion zones and sensitivity. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Safe Home Away from Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents home back during the Holiday season of 2017. My father is out of town a lot, leaving my mother home alone. With the passing of our canine friend, my father did not feel comfortable knowing my mother was home alone without someone to keep her safe. Seeing that this was on sale during the holidays, I picked it up. I was skeptical that my parents would like this -- it could go either way. Thankfully, my parents were super excited about this doorbell. Not only does it have the added security, but my parents get alerts on their cell phone/iPad rather than listen for the doorbell whether they are home or away from the house. I only have two cons I can think of. Con one - You get a 30 day trial of utilizing the camera footage. After 30 days, you must purchase a membership with Ring to access any camera footage (whether it's motion detection or the doorbell). It is not too pricey, but was an expense I wasn't aware of. On the bright side, purchasing this membership gives you a warranty from Ring that if your doorbell ever breaks or is stolen, they will replace the unit for you. Con two - My parents' house faces out to a street that has some traffic of neighbors going past, and the motion detector picks up on these cars passing. Yes, this means that they receive an alert every time a car drives pass. They still keep on the motion detection to the lowest distance setting, but they don't check the motion alerts quite as often. I will say, it is a fun toy (I can watch my parents taking the dogs out) that can give you some relief when it comes to added home security.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best Video Doorbell on the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Video Doorbell is the best on the market for sure. After I installed it I liked it so much I went and bought the second one.

    I would recommend this to a friend