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Customer Ratings & Reviews

Model:
8VR1S5-PEN0/88RG001FC100
SKU:
5815031
Your price for this item is $189.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11688 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 372 Showing 7,421-7,440 of 11,687 reviews
  • Rated 2 out of 5 stars

    Slow response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used their ri g door alarm for >30 days. The video door bell with camera and two way speaker works ok - IF the person stands and waits a minute or more. Even if the phone app is open and running and your in the house using the same high speed wifi router!! You may be told it senses motion after the person had knocked and departed. (Idiots or thieves don't press the button) IF, and only IF, you pay for the cloud storage, then you can look back and see them leaving. None of their 20' approach is shown. I'll get a motion aleart as the meter reader is returning to his car. He passes directly in front of of the door going too and from the meter. But it doesn't record or notice his approach. Animals may trigger a motion alert but you'll never know because they're gone before it records or you can log in. A thief could walk right up and cover the lense and you never see or get a video!!! Horrible for security. I can get up, get dressed and answer the door quicker than try to establish a connection after "someone is at your door". So convenience is bad. Sometimes I get an alert or can see cloud recorded vids that my wife doesn't see. She's rcvd alerts that I don't get. (We don't block any.) So their recording and annoucing is inconsistent. For ANY recording you must pay $10 per month. My 4 cameras from another company each have internal recording that cover several days. The 4 cost 2x the Ring doorbell. So cost is too high. The camera has very limited control for "sensitivity" and no control over contrast. The shaded porch shows well but the lawn and street is washed out in daylight. Looks good on dark days or in twilight. Nighttime has a decent view. Audio is crisp and clear. You can mute the speaker or mic separately but no volume control or mic sensitivity. Physical installation was fairly simple for a pre-wired system. You can also use the included rechargable battery. So set up and install was ok. Imho- it should have 60+ seconds of continues internal storage for quick look back. They should allow your phone to record or save any you select for evidence. Of sight recording is good for security but only if it actually records from the time motion is seen.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the reviews of this product provided what we were looking for. Our problem was that we did not have a proper door frame for properly mounting the product. We were not able to get the proper camera angle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to see who has been at the door. If we’re away and get a notice on our phone that someone is at the door it takes a long time to connect. The person is usually gone by the time our phone connects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent starter notification system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring has many products that put home security at the forefront of consumers minds. The doorbell camera is a great start to seeing not only who comes to your door and ring door bell but those that walk or drive by and activate the sensors you set. Excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been very helpful to know when a package arrives and I think it deters possible thief's. There is a delay from when it sends it to your phone. Could be my internet. But usually the person is gone by the time I get notified.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IT WORKS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I USE IT MOSTLY TO SEE IF THE MAILMAN HAS GONE BY. LATELY I'VE NOTICED SOMETIMES THE MAILMAN MOTION IS NOT BEING RECORDED OR WHEN I GO OUT THE FRONT DOOR, I STILL FIND IT TO BE A USEFUL ITEM.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Works fine as long as you recharge every month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make a ring doorbell that is powered by electricity okay? Really, recharge a doorbell? Ring designers please engineer an electric doorbell - it is not a new concept.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Just ok video quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be nice to have if you didn’t have to pay for the continuing software. Video quality at night is just ok. Should have gotten the pro version for the better quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I have purchased ever! Easy to install wiring or without. The clarity is amazing and the view is better than I could have hoped for. The neighborhood alerts keep you informed about everything going on around you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised but it's only as good as your internet connection. Occasionally it can become annoying i.e. Making trips in and out with groceries, but I overlook it for the security and convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good picture!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my granddaughter for security for her first home's she loves it seeing who's at the door without having to get up since she just had my first great granddaughter. She knows who it is before She answers it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Arlo is Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app & setup was very easy. But the overall quality of video is just meh. The UI of the app is also not easy or functional. I used Ring & Arlo side by side & by far Aro kicked Rings butt in very department. BTW Arlo is free with no monthly fees.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Goooogle,

      I am sorry to hear about your poor Ring experience, this is not the experience that we intended for you to have. I would appreciate the chance to connect with you directly so that I can ensure that your video quality is functioning at its best. Would you be so kind as to email me directly at [email protected]?

      I would appreciate your time.

      Kaitlyn R., Neighbor Satisfaction Specialist
      [email protected] Ring

  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our Ring doorbell for a couple of months and it works great. We did have an small issue with the installation so we contacted customer service and they resolved the issue. Their customer service is great!! Would definitely recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Its Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet speeds is thru TWC (TURBO) still have freeze frame, delay in motion detection plus audio delays. I would want anybody to know this before buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like having the extra awareness this provides

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a huge fan of the IoT, but this is an exception. I liked it so much I recently added a camera to another area of my property. One star taken off due to the need for a subscription to download videos and no local storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work away from home and bought this for my wife as she is nervous answering the door to strangers. Being able to see, and speak to people at the door really put her mind at ease. The app and remote access really makes things easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied with this camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera, not as a doorbell camera, but to watch my dog in his kennel. He broke his leg so while I am working, I am able to check in on him and make sure he is not in distress. Great night vision. Has been a life saver for me!!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Ring Doorbell

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea is great. Neighborhood watch is very helpful. Software is fair. Video quality is fair. Upgrade to a newer model for better video quality.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Too Big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology is a great idea but the device is too big. I have a standard entry front door and i still don't have the space to mount this device. There is a small subscription fee for the cloud service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the product. It helps to have it at home. It works better went you have it hard code to your door bell. The wifi connection took a little while to setup but after it was done. It works great.

    I would recommend this to a friend