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Customer Ratings & Reviews

Model:
8VR1S5-PEN0/88RG001FC100
SKU:
5815031
Your price for this item is $189.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11688 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 376 Showing 7,501-7,520 of 11,687 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of my neighbors have this product making it easier to monitor the area. The application that we use in our neighborhood allows us to get to know each other and to stay in contact of what’s happening around us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE my Ring Doorbell!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my brother install it for me. This is the best thing ever! I can see who's at my door even when I am not at home. I go to live view and check it out when I am away. I can talk to the person even when I am out of town and they will never know if I am home or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Doorbell & Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not have electricity at our front door, so this battery powered doorbell was a great option. Thus far, we only have to charge it once every 3-4 months. The video capture and ability to answer the door from a smart phone, anywhere in the world, are great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for your home! Keep an eye on packages being delivered and who or what is coming up to your door. I feel safer having eyes outside at all times!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Convenient!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I love the fact that I can see and talk to the person who has arrived from my phone. The only problem that i noticed is that if the person is not there for more than 30 seconds, you will not receive any notification on your phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this was a great buy! Picture quality could be better, and the notifications can be a little much depending on tour setting and street. But I would, and have, recommended to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product is good but don't like the monthly fee.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product seems great, however, there is a monthly fee which I was not aware of. Without paying the fee, you only get an audio alert of motion.....no video to review at the time of the occurrence not later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Good quality camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little doorbell camera. Our first ring lasted two years and it stopped working. Trying another to see if it lasts longer. If not will switch to another brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hmmmmm......the verdict is still out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this doorbell on Black Friday. The doorbell itself worked fine however, one of the screws to secure the door bell became stripped which caused me not to be able to mount the doorbell to the bracket. Customer service sent me a new doorbell without any hesitation and at no cost . I recived my new doorbell and everything was working fine up to a week ago. Know I am having problems reviewing live footage. I called customer service regarding this issue. The customer service representative tested the doorbell and experienced the same issues. I have received a ring chime router (again at no charge). Hopefully this will resolve the issue. I am keeping my fingers crossed.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Buggy, has a hard time Noticing people noticing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Internet on this camera has a hard time tell the difference between the temperatures if it’s warm outside and there’s a person. It picks up cars and trucks easily not people. The distance he took the trigger on my doorbell was about 6 feet, anything longer it would not notice. We tested and work on it with technical support and finally I just returned it. I just purchased a generation two that’s supposed to be improved, I won’t get it until June 3

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wiring on Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't send power to interior bell. Ring attempting to fix it but they won't acknowledge that it is the Ring unit itself. They are trying to fix it the cheapest way possible for them but the unit doesn't send current to door bell.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Mike,

      I am sorry to hear about your poor Ring experience, this is not the Ring experience that we intended for you to have. While I do see that you are already working with our Customer Support team, I would like to step in from here and personally assist you. Would you please email me directly at [email protected] so that I can assess the issues that you are encountering and from there provide you with the best possible resolution?

      I would appreciate your time.

      Kaitlyn R., Neighbor Satisfaction Specialist
      [email protected] Ring

  • Rated 4 out of 5 stars

    Nice Piece of Technology

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This video doorbell is great technology. I get alerts and video of front door activity whether when I am at home or not. The ability to communicate with front door guest is such a great touch.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 2 out of 5 stars

    Great idea needs more work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I liked: The idea of being able to see who was at my door before I opened it. What I didn’t like: Because of all the telemarket/scam calls we receive, we operate our iphones in Do Not Disturb mode so only the people we want to talk to ring through. Well in this mode, you will not receive an audible alert from the ring when someone presses the button. I could not get the motion detection to work at all! I tried everything recommended by ring support and other user posts on the internet all to no avail.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Wishitwouldring,

      Hmm, this does not sound right. At this point, I would appreciate the chance to connect with you directly. I would like to investigate this for you further so that I can work to provide you with the best possible resolution to help improve your Ring experience. Would you please email me at [email protected]?

      I would appreciate your time.

      Kaitlyn R., Customer Satisfaction Specialist
      [email protected] Ring

  • Rated 5 out of 5 stars

    Glad we decided to buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring doorbell is a handy way to keep an eye on things when your not at home, or just don’t feel like answering the door, and if you wanna mess with your friends. If you get a lot of package deliveries, this is a must have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great video doorbell! Works great, app is great. Follow the instructions and it will work great. Remember, before first use it has to be charged. After that if it is hard wired, it will charge that way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really like the original Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this about a year and I'm really happy with it. Occasionally it does not let me connect to the video, not sure if that is a WiFi network issue or with the device itself. But I really like having the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great safety product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased another ring doorbell for my child and she loves it. I had mentioned how great it is to safely check who is at your door before you open the door and she wanted it so I bought one for her too. It makes you feel safe to own one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After an 'incident' a policeman asked about ring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy having a RING doorbell as it offers a secure and helpful feeling for my wife. I've had to call for help more than once and they were very helpful, and patient (I'm old and listen slowly), on each call. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, I get to see who’s at the door first and decide if I want to get up and answer it. we get a lot of door to door sales people at all hours of the days so times. So this video doorbell has really come in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was really amazing been using it and hasn’t had any problem.The guys from Best Buy knew what product i wanted right away by me just explaining so little to them love it can’t wait for my next purchase at Best Buy

    I would recommend this to a friend