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Customer Ratings & Reviews

Model:
8VR1S5-PEN0/88RG001FC100
SKU:
5815031
Your price for this item is $189.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11688 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 378 Showing 7,541-7,560 of 11,687 reviews
  • Rated 5 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ring. This is why three family members got one for Christmas. I love the facts of: checking on my house while out. Seeing who is at my door. Knowing when someone is approaching. And knowing what is happening in my neighborhood.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Does the job well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up other phones had some glitches and the motion detection ranges are not good. Otherwise, the recording quality and notifications are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ring camera hooked up all over the house. Easy app that everyone from the family can hookup to see who is at the front door. Gives me pics of mind while I’m away from home to see ho pa knocking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, I’ve been pleased with its performance. Only drawback was that it didn’t cover the opening for the doorbell completely. I ended up just mounting it to the doorbell plate. Looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking good and have been using this like 2 years now and nothing wrong. Only issue I got is that it's kind of slow to make notices to my phone, could be also Internet issue and not the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of being aware of everything that goes on at my front door. I adjusted the sensitivity down to detect only large trucks. The live camera works. I would appreciate higher quality. You have to pay 3 dollars a month to record on the ring cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful addition to my smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since last year I started buying some products to convert my home into smart home. Ring doorbell was on my wish list from beginning. Finally I got it on BF and happy with my purchase. Now I can see when my parcel gets delivered with motion sensor.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Detection Lags

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, the product works. If the doorbell button is pressed, the device records movement beginning shortly after the button is pressed. If a person approaches the device but does not press the button, the recording always misses the period of time from when the motion started until about 10-15 seconds later, meaning that the device does not always record who or what tripped it. I have had this device installed for just over 1 month now and have not had the time to troubleshoot. I installed a new modem and router based upon a Best Buy salesperson recommendations to improve WiFi connectivity to the Ring doorbell, but the recording lag persists.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Dude32,

      Thank you for sharing your feedback. In regards to the video recording delay, try adjusting your motion setting out a little further so that the video recording starts earlier. Also, I see you installed a new router to improve Wi-Fi connectivity, do you happen to know what your upload speed is? You can check by visiting www.bandwidthplace.com on your cell phone, and running a speed test right next to where your Ring Doorbell is installed. We also recommend running a speed test right next to your router, and comparing the two speeds. Sometimes, even with high internet speeds, the connection isn't as strong at the front of the house.We recommend installing a WiFi extender if that's the case. If you reach out to me at [email protected], I can assist you with resolving these issues for you. I look forward to hearing from you!

      Thank you,
      Kandyce C., Customer Satisfaction Manager
      [email protected] Ring

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life not good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well battery life is not good that one has to remove it every month or two. It doesn’t trickle charge using the hardwired bells connection either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Doorbell/camera does what's expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says, great product. Would give it 5 stars but can't get it to stop alerting for wind. Minimal complaint, great quality picture but needs to make it clear before purchase u have to buy monthly cloud space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this. It was a little more work to install as we needed to change a fuse in the breaker box to match what was needed . But perfect since it has been installled. Love being able to see who’s at the front door before they ring the bell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the doorbell a lot. My only pitfall is that you have to pay for a subscription to be able to view recordings... but that’s unfortunately pretty standard across all of the video doorbell options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the doorbell a lot. My only pitfall is that you have to pay for a subscription to be able to view recordings... but that’s unfortunately pretty standard across all of the video doorbell options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. It's nice to know who's at the door before you answer it. I can also see what's going on at my house when I'm not home with the live view. It's been nice this month to see when packages have been delivered. Everyone should have this!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 2 out of 5 stars

    Not so sure

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thinking of switching to a different device. Device is less than 20 feet from WiFi router and has considerable connection issues. Most of the time I get an alert of some type. The person or motion detected is long gone if I can even get the video to pull up. I am not sure I would recommend this particular product. Maybe the newer generations have improved. Video and sound quality is good when it works.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very affordable security

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Video quality is okay up close but blurry long distance. Battery lasts a month if you don’t go into live view too often. Going to buy more for my other doors!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father-in-law had a Ring, always thought it was pretty cool. I bought one and it was a good purchase. Really cool to be notified of people showing up at your door and being able to see who's there and answer from anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera works great, motion sensing too sensitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting notifications on my phone when someone rings the doorbell, but Ring's motion sensing it too sensitive, so I had to turn it off. It would flag vehicles on the street which is 30 ft away, when set to 5 ft sensitivity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for not having a peephole

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ring I use as my peephole since my door doesn't have one. It does the job pretty well. Just when the people are about 10 ft away it gets blurry. Overall I'm pleased with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a replacement!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one previously, and for some unknown reason, it quit showing the camera view, so I got another one, same kind and size so my drilled holes would still work for installation.

    I would recommend this to a friend