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Customer Ratings & Reviews

Model:
8VR1S5-PEN0/88RG001FC100
SKU:
5815031
Your price for this item is $189.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11688 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.4 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the Video Doorbell's video quality, ease of use, and relatively easy installation process, finding it a good value for the price. However, some users report issues with motion detection reliability and battery life, while others mention challenges with sensitivity adjustments and the device's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 11,687 reviews
  • Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    It’s great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it ring and I try to answer it take to long to show me who’s at the door. By the time I see who it is it’s already to laTe.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell,I love being able to answer the door without having to get up when it's just someone soliciting. And the ability to do live viewing at anytime is also great for security. I like the ability to be anywhere and be able to connect ,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Version 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as advertised. No problems with connectivity as I have strong wifi in house. Only issue is sporadic motion alerts that appear to not have any motion. I assume its road glare from passing cars.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    okay product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motion sensor is inaccurate. It will pick up motion of mail, ipd and trash trucks at 100 feet which is annoying. Also the reaction time to view on phone is quite slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with my ring floodlight on the front couldn't see who was at the door with just the floodlight cam only drawback it wouldn't mount on my brick molding so I installed it on the wall instead, molding too narrow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good first video camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera for a doorbell if I would've knew that there's a 1080 probably will get the 1080 but I end up getting the 720 I'll be better view but for the little area I have in my front of my door it works just as good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Week signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good excep I've always got a week wifi signal. My router is powerful and I purchased the Ring bell/wifi extender but it doesn't make that much of a difference. I guess it's because of our cinderblock walls?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me a birds eye view of what’s going

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me a birds eye view of what’s going on my steps and front of house. Recommend to those who get deliveries to the house while at work. Also like that I can see who’s at the door before I open it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to install on brick, but I like that you’re able to choose whether to connect to your existing door bell or simply mount it as a stand-alone door bell. Overall, great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great security doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this doorbell with security video. No longer have to blindly answer a knock at the door. Allows me to communicate with solicitors without opening the door. Alerts me to any movement prior to getting to my front door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for deliveries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an issue with my transformer so there wasn’t enough power to doorbell to operate. This device can be charged separately and I hear the ring on my phone so perfect solution for me until I fix problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new favorite toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally enjoying my ring doorbell. I love having control of what’s going on when I’m not home. And the neighborhood watch alerts really are a good idea to know whats going on around you. You wont regret having one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but they can be expensive. Purchased this on a great sale and have had no issues. Know that for some things you want it to do, you may be required to pay for a monthly subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    This item sounds great but that's about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of capturing video when someone comes to my door sounds great but by the time the recording kicks in they are gone and you never see a face if you see anything. Oh and it picks up random cars driving down my culdesac even though they are was further than the 15 ft I set it at. Needs tons of improvements before buying. It was easy to install but pricey for a camera deterrent that doesn't catch any video.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Jasonx19,

      I'm sorry to hear you are experiencing difficulties with your motion detection on your Ring Video Doorbell. When I see the backs of people on my device, I try adjusting my motion setting out a little further so that the video recording starts earlier. Also, the way motion detection on the Ring works is by heat detection. Would you please reach me at [email protected] so we can take a look at your settings? I would appreciate your time and this opportunity.

      Thank you,
      Jennifer F., Customer Satisfaction Specialist
      [email protected] Ring

  • Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Extremely Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were very excited to get this product, but after just one day having it installed, we are prepared to return it and find one that actually works. The idea behind the Ring doorbell is great, but the execution is terrible. When the motion sensor is triggered, or someone rings the doorbell, it takes at least 10 minutes to get the notification on our phone. Extremely useless as a doorbell. In addition, many times it did not give a notification at all. On the one or two occasions that we did receive a notification in time to see what was happening, the camera did not work. It was a black screen with no audio. We will be returning this and trying to find a solution that actually works. Do not buy this product.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi tdmonkey, please reach me at [email protected] today so that we can provide assistance and effective solutions to improve your Ring experience. I appreciate your time! Ring

  • Rated 4 out of 5 stars

    Great for beginners

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product. I had a few mishaps but it was the owner lol. I contacted the tech team and they assisted me the entire way. Awesome group. Great product. Will purchase upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been working pretty good. They only thing we did not know is that the video recording is only free for 30 days after that you have to pay a monthly fee so that the system can record videos on your account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my rewards to buy this Ring. Video Doorbell. You can control from your phone who is near to your door 24/7. Easy to use. Battery last a lot, recharge every month.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    I think it could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won’t work with my door bell conection for power. I have to charge it at least once a month. A lot of the times it won’t load,the recording freezes, the recording is delayed so nothing is picked up, or recordings will be a black screen. Recently it’s refused to charge when i bring it inside, and on the cold nights we’ve had it kills the battery altogether. It’s a nice idea and when it works it’s amazing. It just doesn’t work more than it does. I’ve had it since April 2017.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Jess,

      I am so sorry to hear about your poor Ring experience. This is by no means the Ring experience that we intended for you to have. Since Ring Doorbell and Ring Stick Up Cam use lithium polymer batteries, when the temperature drops below 40°F, it may be necessary to charge your Ring product more often. Battery performance will return to normal once the weather warms up and remains above freezing.
      Would you please email me at [email protected]? I would appreciate the chance to improve your Ring experience.

      Thanks,

      Kaitlyn R., Neighbor Satisfaction Specialist
      [email protected] Ring

  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this right before going on vacation for security purposes and it was great. The motion alerts are very sensitive so anything approaching our house we got a notice. Great product would likely purchase something for our backyard!

    I would recommend this to a friend