Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 10496835
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers find value in the Video Doorbell's overall performance, noting that it has been working properly. Users also appreciate the camera quality, mentioning that the size of the camera is just right.
This summary was generated by AI based on customer reviews.
Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my sister and she loves it for her home makes her feel a a lot more safe when she’s at work or away from home!
I would recommend this to a friendWifi is not that great on this doorbell. Router is
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second ring doorbell. There is a little delay notifying me. You get what you pay for i guess. I'm pretty sure it has nothing to do with the doorbell itself but the ring service
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi gahazakaio.
Thank you for taking the time to share your experience with us.
We understand how important it is for your Ring Video Doorbell (2nd Generation) to function
notify you of visitors consistently and reliably. Having a solid connection ensures you do not miss any activity around your home. We are eager to provide you with a solution for the delayed notification concern mentioned in your review.
It sounds like you are not receiving notifications as quickly as expected. Delayed notifications are typically caused by a poor wifi signal or a poor cellular signal.
You can check your Ring device's wifi signal strength by checking Device Health in the Ring app:
Open the Ring app.
Go to the menu (≡) and tap Devices.
Tap the device you want to check.
Make sure your ring alerts, motion detection, and motion alerts are toggled on.
To check your wifi connection, tap Device Health.
Under Network, you'll see your Signal Strength RSSI number. If your signal strength is in red, tap the question mark icon to find some additional troubleshooting steps.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
Peace of mind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely gives you peace of mind If anyone comes around your door with notifications via the Ring APP
I would recommend this to a friendLow ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solar panel do not work. Want keep a charge. Might have to take it back
I would recommend this to a friendSafe and Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was relieved in store purchase was able handling shipping to different address. Thanks. OH-M
I would recommend this to a friendProtect your family!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But some of these for my family in California and they seem to really enjoy them
I would recommend this to a friendVideo quality gives it a clear picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself works well. Shipping was a nightmare. It picks up everything that moves in its range.
I would recommend this to a friendA Little More Reassurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for Protection While Away For Short Periods of Time
I would recommend this to a friendGood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Only complaint.. battery do not hold up as specified.. had to recharge in 35-40 days.
I would recommend this to a friendHard to install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I got the doorbell installed, I really like it. It was hard to install.
I would recommend this to a friendCoo cool
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was really nice but it wasnt wireless so had to take it back and get a wireless one.
I would recommend this to a friendRing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my purchase from best buy of ring
I would recommend this to a friendExpected quality from Ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A newer version of what we already had. Solid prefromance!
I would recommend this to a friendRing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I'm happy with my purchase. Would recommend.
I would recommend this to a friendworks at described its a Ring
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as described. can see whos at the door now, I check the cam frequently to see whos knocking my door though out the day
I would recommend this to a friendRing doorbell
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once again very easy to setup and an excellent product.
I would recommend this to a friendRing Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device and I would prefer ring products over any security system out there
I would recommend this to a friendRing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, the magnet is coming out of the back though when we had it on the door
I would recommend this to a friendBrand response from Ring
Posted .Hi Eddy,
We are pleased to read that you are enjoying your new Ring Video Doorbell (2020 Release). We appreciate the value and trust you have placed in Ring for your home security needs. The magnet on the mounting bracket should not be coming loose, and we would like to assist to ensure you have a bracket that will serve you in the long run.
At Ring, believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your neighbors from wherever you are. Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed regarding your mounting bracket.
All the Best,
Danielle with Ring
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.detects a lot of motion even at lowest sensitivity. You need to pay $30 a year for video recording.
I would recommend this to a friendAlways misses the important moments.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently installed a Ring Security Camera Doorbell, hoping for a reliable security solution. However, my experience has been quite disappointing for several reasons: Inconsistent Recording: The camera only records for a short duration when motion is detected. This poses a significant problem as it often misses crucial moments. For instance, if a criminal triggers the motion sensor but conducts their wrongdoing a few minutes later, the camera fails to capture the important part of the incident. Limited Storage: Although Ring advertises a 180-day video storage period, the default setting is only 60 days. This discrepancy led to the loss of vital evidence I needed for an ongoing lawsuit, as I was under the impression that my videos were stored for the advertised 180 days. Poor Customer Service: The customer service regarding these issues has been poor. There's no effective way to resolve problems or get assistance. This lack of support adds to the frustration of dealing with an unreliable product. Overall, the Ring Security Camera Doorbell has proven to be a waste of money and resources. Given its performance, a dummy camera would have been just as effective. I cannot recommend this product to anyone seeking a dependable security solution.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Park.
Thank you for taking the time to share your experience with us. We understand the importance of having your Ring Spotlight Cam Plus capture all the correct motion events. The Ring Spotlight Cam Plus was designed to capture motions based on your specifications to help keep your home secure. Rest assured, we are here today to provide you with some information in order to ensure you get the most out of your motion detection! We are confident we can find a solution that works well for you and your home’s environment.
It sounds like the device is not performing as intended in regards to motion detection and recording. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Open the Ring app and tap on the Menu (≡).
Tap Devices.
Tap on the device you wish to adjust.
Tap Device Settings.
Tap Video Settings.
Tap Recording Length.
Tap Record For.
When the list appears, you can select a preferred recording length such as:
15 seconds
20 seconds
25 seconds
30 seconds
60 seconds
90 seconds
120 seconds.
You may get a warning that your choice will affect your battery life. Remember, you can always make a selection and change it to a shorter time if you feel your battery is draining too fast.
Each device has its own individual video recording length setting and can be set to a personalized recording length at any time.
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out at if any additional information is needed regarding your Ring Spotlight Cam Plus.
Thank you,
Melissa from Ring.