Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 10496835
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers find value in the Video Doorbell's overall performance, noting that it has been working properly. Users also appreciate the camera quality, mentioning that the size of the camera is just right.
This summary was generated by AI based on customer reviews.
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for what you want without having to buy the latest generation.
I would recommend this to a friendGood buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some bugs but otherwise a good purchase. Piece of mind is nice.
I would recommend this to a friendGreat doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that does exactly what it is supposed to do. Easy to install and easy to set up.
I would recommend this to a friendRing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, charge has lasted over a month and still had 71% charge last week when i checked
I would recommend this to a friendLike it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came on time looks good so far. Waiting on installment but good so far
I would recommend this to a friend
Good product but….
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Product itself is good but ring and Amazon’s neighbors app has horrible content moderation standards. Legitimate posts get taken down but useless stuff stays up. One example is roughly 10 posts about fireworks on the 4th. while a post about someone attempting to open car doors get taken down. Go with another brand like Eufy, Blink, or Arlo
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi JosephT.
Thank you for taking the time to share your experience with us.
We understand how important it is for only relevant posts to show up in your Neighbor's app feed. The Neighbor's app is a public space designed to allow members of a community to share information with one another. We would love the opportunity to collect any feedback you have, and provide information to help you customize the posts you see.
It sounds like you have some concerns with the content that is posted or removed from Neighbor's app. Users have full control over who views their video recordings on the Neighbors app. Only the content that a user chooses to make publicly available (by posting it to the app) can be viewed by users or by local public safety agencies via the Neighbors app. Users can choose to share text updates, photos, and videos taken on any device, including but not limited to Ring’s home security devices.
If you are seeing posts you do not want to be notified of, follow these steps to customize the Neighbors feed in the Ring app:
Tap the menu (≡) in the top left.
Tap Neighbors.
Tap the gear icon on the upper right.
Tap Customize Neighbors.
Tap Content Settings.
Tap the blue Advanced Filters button to choose and refine what topics you want to see in your feed.
Ring Community was established to assist in providing our neighbors with the most recent news and instructional material. Four sections make up this online forum: Ring Updates, Product Boards, Tips & Tricks, and a Moderators' Corner. You can start new topics on the Product Boards with your questions or suggestions; a search function will assist you in locating subjects that other neighbors have previously posted.
All the best,
Nicole from Ring.
Ring bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ring bell I recommend for the house is awesome
I would recommend this to a friendWorks well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second ring and it is improved but could still be faster...
I would recommend this to a friendNice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impressed with the new updates to the ring doorbell
I would recommend this to a friendI wish i didnt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a ring. If your buying one you know why. If not. Dont
No, I would not recommend this to a friendNice camara
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent i liķed good working very clearly images I'll recommend for someone else thanks you
I would recommend this to a friendRing -video doorbell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera and doorbell lag in response to phone. Make sure you have a good router and internet for storage. Video storage also costs extra.
I would recommend this to a friendBrand response from Ring
Posted .Hi RichardG.
Thank you for taking the time to share your experience.
We understand how critical it is for your Ring Video Doorbell (2nd Generation) to notify you of meaningful motion events in a timely manner. The Ring Video Doorbell (2nd Generation) was designed to send you notifications based on your specifications to help keep your home secure. We want to ensure your device is working as intended.
It sounds like your notifications are more delayed than you would like. The speed at which notifications get sent to your phone will be dependent on your home's wifi speeds, the signal strength of your Ring device, and your phone's signal strength. If your speeds are sufficient, we recommend checking your Ring device's signal strength.
Follow these steps to check wifi signal strength—or RSSI (Received Signal Strength Indicator)—in the Ring app:
Open the Ring app.
Tap the menu (☰).
Tap Devices and select the Ring device you'd like to check.
Tap the Device Health tile.
Under the Network section, look for Signal Strength.
If the RSSI value listed is green, your device has a strong signal. If it is grey, amber, or red, it may have a moderate to weak signal.
The larger the number after "RSSI-" the weaker the signal.
For example, a device displaying "RSSI-36" has a stronger signal than a device showing "RSSI-64".
You can visit our support center for tips on how to improve signal strength.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
Great Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a fantastic product. Excellent video quality. Instant notification alert on the phone.
I would recommend this to a friendRing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fragile and doesn’t catch everything on the basic settings.
I would recommend this to a friendGood but need subscription
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, easy setup. Have to budget subscription charges.
No, I would not recommend this to a friendGreat door bell!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great door bell. Good night vision quality. WiFi doorbell works great
I would recommend this to a friendBetter instructions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could have used better instructions for various options and use.
I would recommend this to a friendRing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great but can always use a better camera. .
I would recommend this to a friendNot pleased
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a ring camera a few years back and although the recordings showed mostly when people were walking away, I thought the new systems would be better. It is worst. In the past at least we had the choice to select if we wanted to pay extra to keep the recording fir a longer period of time. Now, you are forced to pay extra if you want to access a recording that just happened a minute ago. And if you refuse to pay, you often take too long to open the app and see the activity. A Swan app with 4 cameras has a better connection and faster view to the activities. I was too late to noticed since you have to pay after 30 days and I only had 15 days to return or exchange. I hope this helps not getting someone surprised. Just be aware!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello George,
At Ring, we believe it is imperative that our customers receive all pertinent information regarding additional benefits they have the option to subscribe to, such as the Ring Protect Plan. Having this information allows someone to make the best purchasing decision for their needs. The Ring Protect Plan is mentioned on our Ring packaging, on our website, in the welcome email you received upon setting up your device. Your Ring products provide their standard features (instant alerts, live view, and two-way talk) without any subscription. Ring Protect Plans simply offer downloading and sharing video capabilities, for those who want them. Here is more information about the Protect Plan options we have: https://shop.ring.com/pages/protect-plans.
We do offer a lite version of the Ring App called Rapid Ring. This is a companion app that is designed to quickly connect you to the live view and to answer notifications seamlessly. To download the app, please go to the App Store (for iOS devices) or the Play Store (for Android devices) and search for “Rapid Ring”. Download and install the Rapid Ring app on your mobile device.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today!
Thank you,
Alexis with Ring
Great investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money it is a good investment. Does what we wanted it to do .
I would recommend this to a friend