Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 10811734
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers consistently note the ring doorbell's overall performance as working properly. They also appreciate the camera quality, mentioning the size is just right.
This summary was generated by AI based on customer reviews.
Safe
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ring product is amazing and helps with feeling safe at home.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love itttttttt with all my heartttttttttttttttttt
I would recommend this to a friendRing review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and was an excellent value; would purchase again.
I would recommend this to a friendRing doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took over a month to receive and then I was missing some of the tools to install. After, all of that I finally had it installed and works good.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love this. Very convenient and I never miss when my packages come.
I would recommend this to a friendWarning ....subscription based
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well....easy setup.....Box doesnt say you have to pay to play....Warning this one is subscription based
I would recommend this to a friendBrand response from Ring
Posted .Hi Noagge,
Thank you for your feedback on the Ring Video Doorbell (2020 Release)! We're happy to hear that you experienced a quick and easy setup, as the doorbell is designed to be.
We understand how important it is to have transparency when purchasing a new security system, as this helps to know if this is the best fit for you and your home. With this in mind, we provide a 30-day trial, which allows you to see the benefits of a Ring Protect Plan subscription, and decide if this is something that would benefit you. Without a Ring Protect Plan, you will still be able to see, speak, and interact with visitors at your home, as the doorbell is intended to provide.
We would love to go over any additional questions or concerns you might have, to ensure we are providing you with the best experience from Ring. Please reach out to us today, so we may get you connected with a Ring specialist as soon as possible.
Kindest Regards,
Caitlin with Ring
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price great product easy to set up must buy !
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always wanted this and finally got it ! So worth it
I would recommend this to a friendYes
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must get hands down because you need to protect yourself
I would recommend this to a friendSafety
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using to keep watch of my parents front door. Does what I need it to do.
I would recommend this to a friendWhen it works it’s great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it’s supposed to do most of the time. I have a fairly higher end wifi service and it still requires some time to buffer and come online. Many times it may not connect at all. But still nice to have when it works.
I would recommend this to a friendBrand response from Ring
Posted .Hi MontezR.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Video Doorbell (2nd Gen.) to function consistenlty and reliabley so that you can effectively monitor your home. The features and technology provided by the Ring Video Doorbell (2nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like the device is not performing as expected. Ring devices require high-speed internet for optimal performance. Poor network connectivity can affect the performance of your Ring device. We are happy to share some troubleshooting steps to help you diagnose and fix common connection issues that you may experience with Ring doorbells and cameras.
You may experience buffering at times, due to a wifi dead zone in your home where you lose signal strength between the router and your Ring device. Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable.
Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI. Turn off your mobile device's cellular data and connect to the same wifi network as your Ring device. Open the Ring app. Tap the menu (☰). Tap “Devices.” Select your device. Trigger an event on your Ring device. This could mean pressing the button on a doorbell or activating the motion sensors on a camera. Answer the event and examine the resulting video.
We have listed some possible outcomes from this test here:
Footage is crisp and clear: If your video appears good when next to the router, the issue may be caused by a disruption in between your router and your Ring device’s normal location. To fix this, try moving your device closer to the router or extending your wifi signal with a wifi extender like the Ring Chime Pro.
Severe pauses in live video: If your video pauses, stutters, or gets frozen and your wifi speed meets the minimum standards, try rebooting your router. Unplug your router, wait 30 seconds, and then plug it back in. It should take three to four minutes to reboot. Then, test your Ring device again and see if there's any difference.
Long delay before your video starts: This is also caused by slow wifi speeds. Assuming you have high-speed internet, reboot your router and the mobile phone, tablet, or PC you're accessing the video feed on, then see if there's any difference when it's back on line.
For more information on your Ring Video Doorbell (2nd Gen.), we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Melissa from Ring.
Works great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our son's house and they love how it works.
I would recommend this to a friendAwesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera and connects great with either type of WiFi frequency
I would recommend this to a friendRing side door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my side door since we liked the one for the front door so much!
I would recommend this to a friendRing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected plus you can have some fun with people !
I would recommend this to a friendRing Door Bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s everything I could’ve imagine. Absolutely works in my favor!
I would recommend this to a friendDoor
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is good but it’s best if it’s wire due to charging battery
I would recommend this to a friendGood doorbell system
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend any ring to anybody looking for a home doorbell system. Super useful!
I would recommend this to a friendGreat Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my doorbell/camera. I am able to see when packages get delivered. I also get notices on my phone whenever someone is at my front door.
I would recommend this to a friendGood security camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the view and the cost is not bad... I recommend getting the chime box also, so that way when someone rings, everyone can hear it!
I would recommend this to a friend