Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 11098676
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
to a friend
Does what is intended for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great,.......,....................................
I would recommend this to a friendUnsafe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery ran out within 2 days after installation. Easily detachable from wall. Easy to be tamper with by intruders.
I would recommend this to a friendBrand response from Ring
Posted .Hi queensheba.
Thank you for taking the time to share your experience with us. We understand the importance of having a solid charge on your Ring Video Doorbell (2nd Gen.) so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device, such as the Ring Video Doorbell (2nd Gen.), is crucial when it comes to monitoring your home, especially if you are away for long periods of time. We are here to provide you with some information to resolve the battery life issue you mentioned in your review.
It sounds like your device is not performing as expected. The Ring Video Doorbell (2nd Gen.) was designed with the ability to customize based on your home's environment and provide you with peace of mind about your home security. We would love the opportunity to work with you to ensure your device is set up for optimal performance.
While batteries in Ring devices can go months between recharges with normal use, this is dependent on a number of factors in your home's environment, such as the local weather and the number of activities captured. The more events captured by your Ring Video Doorbell (2nd Gen.), the more your battery is used to power the live HD video stream to your device. Even if you do not answer the call, video is still sent from your Ring product to the Ring servers. In addition, the battery is also drained each time you use the live view to look at or speak through your camera. As most of our Ring cameras and doorbells are powered by lithium-ion batteries, it's important to note that at temperatures below 40 °F, the battery is less effective at holding a charge and may require more frequent recharges. There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal performance.
You can go to Power Settings in the Ring app to see what features may be draining your battery.
To access Power Settings, open the Ring app:
Tap the menu (≡) on the top left of the dashboard.
Tap Devices.
Tap the individual device (video doorbell or security camera) you want to check.
Tap Power Settings to check your "Battery Level" percentage and "Feature Power Usage."
Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length."
To prevent excessive activity, under Motion Settings for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity.
Redraw your "Customizable Motion Zones."
Change "Motion Frequency" to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
Be sure to secure your Ring Video Doorbell (2nd Gen.) with the included star-shaped security screws. Insert the two security screws into the bottom of the Ring Video Doorbell (2nd Generation) faceplate and tighten to help deter theft.
If any additional information is needed regarding your Ring Video Doorbell (2nd Gen.), please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Sincerely,
Melissa from Ring.
nice door bell you pay monthly for full service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ring doorbell is fine I however had little issues past the warranty period, i.e. phantom ring notifications when no one was there.
I would recommend this to a friendRing doorbell camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should .Iv had good luck with ring purchase
I would recommend this to a friendRing camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to video the bear on our patio which was the reason that we made the purchase.
I would recommend this to a friendBest Christmas present
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for mom for Christmas, she loved it. Llllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll
I would recommend this to a friendYes
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it all the time like i can view anytime from phone
I would recommend this to a friendRing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was a good price but I had to return because it’s not wired
I would recommend this to a friendVery good product for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Day and night. Only issue may be the battery. Considering get a solar panel now.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great Christmas gift for my mother, and she loves it!
I would recommend this to a friendRing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I bought it on sale so the price was great too. I only gave it four stars because sometimes it doesn't pick up motion but it could also be me hitting something wrong. Installation and set up were really fairly easy as long as you follow the directions well
I would recommend this to a friendI have it everywhere I move
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, good quality perfect image, I have it in every home
I would recommend this to a friendWorks well for door security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for friend who is not easily able to get to the front door. Software setup was fairly straight forward. The doorbell unit is attractive. Happy with purchase.
I would recommend this to a friendIt works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second ring doorbell and I have it at one of my short term rental locations. It works better than the more expensive one that I have at my home.
I would recommend this to a friendWorks great!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still working and love it. My neighbors have even installed on their homes
I would recommend this to a friendDpitt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device! I am at peace and able to see who’s passing my home even when I’m away from home
I would recommend this to a friendCamera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to assemble with the tools provided. I used putty from dollar general to mount the camera
I would recommend this to a friendGreat Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, helps me keeps my home safe when im not there
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good to be able to keep an on your packages at your door when your not home to pick them up.
I would recommend this to a friendCam works great!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We get a lot of deliveries throughout the week and this doorbell works great. I would have given a 5 star but the 3rd party BestBuy hired to install did not install the bell. We don't here the bell anymore. Everything else works great!
I would recommend this to a friend