Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 11098676
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
to a friend
Solid purchase for price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice video doorbell for the price. Seems very accurate.
I would recommend this to a friendSometimes alerts after
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes spotty with timing of alerts. Have great connection but won't always alert me when someone is at door until after. Still helpful.
I would recommend this to a friendMade a nice gift
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my mom. She loves it and we get peace of mind.
I would recommend this to a friendVery convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a big help in monitoring your home while you’re away
I would recommend this to a friendRing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of mind! It is so nice to be able to see what is happening when you are not home.
I would recommend this to a friendRing ring is great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got the Ring to better see our home when we are gone. It chimes and alerts us super cool!!
I would recommend this to a friendBest quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase... not only protecting your home... also protecting your neighborhood...
I would recommend this to a friendWork in Progress
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good my only issue is it's not simple to "turn off" fully, only deactivate
I would recommend this to a friendDoor bell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ring door bell. I love you can speak to someone even if your not home
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter and it works really well. Very happy with the purchase.
I would recommend this to a friendRing doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I have a home security but could not get camera for door because I do not own my house so this was a great option
I would recommend this to a friendEasy gift
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift and the receiver loves it, no issues.
I would recommend this to a friendRing Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it now i can watch my house all day and get away from my ADT monthly bill
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great purchase. Worth the money and it looks great.
I would recommend this to a friendRing Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent security for our house. No problems. Geek Squad installed it. Love it
I would recommend this to a friendLove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our ring. Gives you a piece of mind to check on your home, even when you are away.
I would recommend this to a friendFeel safer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered as promised. Easy to setup and install. Motion detector ranges needed adjustments.
I would recommend this to a friendThumbs up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my new house...would buy again if i ever needed to move agoung.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived ahead of schedule, everything was great!Will definitely order more items.
I would recommend this to a friendWhen it works it’s great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it’s supposed to do most of the time. I have a fairly higher end wifi service and it still requires some time to buffer and come online. Many times it may not connect at all. But still nice to have when it works.
I would recommend this to a friendBrand response from Ring
Posted .Hi MontezR.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Video Doorbell (2nd Gen.) to function consistenlty and reliabley so that you can effectively monitor your home. The features and technology provided by the Ring Video Doorbell (2nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like the device is not performing as expected. Ring devices require high-speed internet for optimal performance. Poor network connectivity can affect the performance of your Ring device. We are happy to share some troubleshooting steps to help you diagnose and fix common connection issues that you may experience with Ring doorbells and cameras.
You may experience buffering at times, due to a wifi dead zone in your home where you lose signal strength between the router and your Ring device. Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable.
Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI. Turn off your mobile device's cellular data and connect to the same wifi network as your Ring device. Open the Ring app. Tap the menu (☰). Tap “Devices.” Select your device. Trigger an event on your Ring device. This could mean pressing the button on a doorbell or activating the motion sensors on a camera. Answer the event and examine the resulting video.
We have listed some possible outcomes from this test here:
Footage is crisp and clear: If your video appears good when next to the router, the issue may be caused by a disruption in between your router and your Ring device’s normal location. To fix this, try moving your device closer to the router or extending your wifi signal with a wifi extender like the Ring Chime Pro.
Severe pauses in live video: If your video pauses, stutters, or gets frozen and your wifi speed meets the minimum standards, try rebooting your router. Unplug your router, wait 30 seconds, and then plug it back in. It should take three to four minutes to reboot. Then, test your Ring device again and see if there's any difference.
Long delay before your video starts: This is also caused by slow wifi speeds. Assuming you have high-speed internet, reboot your router and the mobile phone, tablet, or PC you're accessing the video feed on, then see if there's any difference when it's back on line.
For more information on your Ring Video Doorbell (2nd Gen.), we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Melissa from Ring.