Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 11098676
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
to a friend
I love the ring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes me feel safe so I know who’s at the door before I open it
I would recommend this to a friendWorth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, sometimes it is blurry or doesnt detect. But does well enough for me.
I would recommend this to a friendWorks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it would say it’d do. No complaints from me
I would recommend this to a friendneed to be phased out
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very slow, thats why it is a lot cheaper compared to the new ones. reaction time to people is slow. sometimes detection is not working. whats the point of having this if the important security features are not working. Im sorry for this review, I want to make good comments but I tried everything, its not really working smooth for me. I returned it and bought a higher/ more expensive camera. Bulky too compared to the new ones.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Francis.
Thank you for taking the time to share your feedback with us.
We understand how important it is to have your Ring Video Doorbell (2nd Generation) capture all the correct motion events. The features and technology provided by the Ring Video Doorbell (2nd Generation) are incredibly valuable and help provide you with peace of mind about your home security. We are here to provide you with some information to resolve the motion detection issue you mentioned in your review.
It sounds like your device is not detecting the motion you are expecting it to. One of the biggest mistakes people make is mounting their Ring Doorbell too high to catch people's faces. If the Ring Doorbell is mounted at the correct height, approximately 48 inches above the ground, it will capture motion optimally.
Your Ring Doorbell sees the world through a network of PIR or "Passive Infrared" motion sensors. These are heat sensors that detect motion by monitoring heat within the detection area. Since people are hotter than the surrounding areas, when a person enters the detection area the heat measurements change. The motion sensors register this change as movement and send out an alert.
The motion sensors in your Ring Video Doorbell are designed to detect motion up to 155 degrees horizontally and from five to 25 feet outward from the fixture. They're also more sensitive to horizontal movement across the detection area than vertical. If you mount the Ring Doorbell too high, you're more likely to catch the heat of passing cars than the heat of incoming visitors.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
Nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like being able to see when packages are delivered. Clear view.
I would recommend this to a frienddoorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok but way too sensitive. was hoping to get picture on my phone instantly.
I would recommend this to a friendBrand response from Ring
Posted .Hello Sound,
It sounds like the Motion Frequency feature may not have been set up properly for your environment within the Ring App. Ring's Motion Frequency algorithm is an internal program that runs inside of your Ring device. It analyzes the traffic patterns of detected motions, looking for repetitive patterns. When it detects such a pattern, it essentially "sleeps" your device for a certain period of time, cutting down the number of motion alerts you'll get from the same set of stimuli. The more time a repetitive pattern of motion continues, the longer the time between issuing motion alerts.
We'd love the chance to connect with you today to assist with making these changes and ensure the Video Doorbell(2020) is working as it is intended. Please reach out to us directly via our community forum at https://community.ring.com at your earliest convenience.
Thank you,
Antonio from Ring
great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a very good alarm system, i definitely recommend it.
I would recommend this to a friendNice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was given as a gift and receiver aopears to like it
I would recommend this to a friendWorks well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired seamlessly to existing network. Video quality could be better.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing product, I will recommend it, it works fantastic!
I would recommend this to a friendDoor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of mind always monitors all activities all the time
I would recommend this to a friendGreat doorbell yet!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good purchase/buy! We really love it! Thanks Best Buy!
I would recommend this to a friendHome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this it was the best thing they could come out with.
I would recommend this to a friendring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great...up to our expectations.......................
I would recommend this to a friendGood Watch Dog for Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to have to watch whats going on outside of my front door.
I would recommend this to a friendRing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new ring, loved the color, and features!! amazing
I would recommend this to a frienddoorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could fine tune it to view exactly the diameter want.
I would recommend this to a friendVideo doorbell was given as a gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was good price free echo. Ring door bell was given as a gift
I would recommend this to a friendMid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good sometimes it won’t video tape until the person turns around and gets back to their car.
I would recommend this to a friendVideo Door Bell
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let's us know when someone is at the door which is what we wanted. Picture quality could be better.
I would recommend this to a friend