Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 11098676
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
to a friend
Wifi is not that great on this doorbell. Router is
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second ring doorbell. There is a little delay notifying me. You get what you pay for i guess. I'm pretty sure it has nothing to do with the doorbell itself but the ring service
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi gahazakaio.
Thank you for taking the time to share your experience with us.
We understand how important it is for your Ring Video Doorbell (2nd Generation) to function
notify you of visitors consistently and reliably. Having a solid connection ensures you do not miss any activity around your home. We are eager to provide you with a solution for the delayed notification concern mentioned in your review.
It sounds like you are not receiving notifications as quickly as expected. Delayed notifications are typically caused by a poor wifi signal or a poor cellular signal.
You can check your Ring device's wifi signal strength by checking Device Health in the Ring app:
Open the Ring app.
Go to the menu (≡) and tap Devices.
Tap the device you want to check.
Make sure your ring alerts, motion detection, and motion alerts are toggled on.
To check your wifi connection, tap Device Health.
Under Network, you'll see your Signal Strength RSSI number. If your signal strength is in red, tap the question mark icon to find some additional troubleshooting steps.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors.
All the best,
Nicole from Ring.
Like them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them, but sometimes they don’t get all movement. I still use them and like them.
I would recommend this to a friendRing Doorbell at a budget price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice Ring Doorbell, was easy to install and the color looks amazing.
I would recommend this to a friendAmazing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great I love it but I wish the camera at night would be better looking
I would recommend this to a friendGood door bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked that ring door bell. It's a nice addition to the home.
I would recommend this to a friendAlways misses the important moments.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently installed a Ring Security Camera Doorbell, hoping for a reliable security solution. However, my experience has been quite disappointing for several reasons: Inconsistent Recording: The camera only records for a short duration when motion is detected. This poses a significant problem as it often misses crucial moments. For instance, if a criminal triggers the motion sensor but conducts their wrongdoing a few minutes later, the camera fails to capture the important part of the incident. Limited Storage: Although Ring advertises a 180-day video storage period, the default setting is only 60 days. This discrepancy led to the loss of vital evidence I needed for an ongoing lawsuit, as I was under the impression that my videos were stored for the advertised 180 days. Poor Customer Service: The customer service regarding these issues has been poor. There's no effective way to resolve problems or get assistance. This lack of support adds to the frustration of dealing with an unreliable product. Overall, the Ring Security Camera Doorbell has proven to be a waste of money and resources. Given its performance, a dummy camera would have been just as effective. I cannot recommend this product to anyone seeking a dependable security solution.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Park.
Thank you for taking the time to share your experience with us. We understand the importance of having your Ring Spotlight Cam Plus capture all the correct motion events. The Ring Spotlight Cam Plus was designed to capture motions based on your specifications to help keep your home secure. Rest assured, we are here today to provide you with some information in order to ensure you get the most out of your motion detection! We are confident we can find a solution that works well for you and your home’s environment.
It sounds like the device is not performing as intended in regards to motion detection and recording. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Open the Ring app and tap on the Menu (≡).
Tap Devices.
Tap on the device you wish to adjust.
Tap Device Settings.
Tap Video Settings.
Tap Recording Length.
Tap Record For.
When the list appears, you can select a preferred recording length such as:
15 seconds
20 seconds
25 seconds
30 seconds
60 seconds
90 seconds
120 seconds.
You may get a warning that your choice will affect your battery life. Remember, you can always make a selection and change it to a shorter time if you feel your battery is draining too fast.
Each device has its own individual video recording length setting and can be set to a personalized recording length at any time.
Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. We invite you to reach out at if any additional information is needed regarding your Ring Spotlight Cam Plus.
Thank you,
Melissa from Ring.
Service provider
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to see someone that was asking To be a service provider when I was away.
I would recommend this to a friendWorks just fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for what it’s for. Sometimes the feed gets grainy but might be the cel service.
I would recommend this to a friendRing doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy having my ring doorbell it keeps me updated with what's going on around my home
I would recommend this to a friendDoor cam
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new door cam just the piece of mind is priceless
I would recommend this to a friendNice to have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to see who’s there or a package delivery but sometimes I get a delayed alert but it’s nice to have .
I would recommend this to a friendEasy Installation - Quick APP set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed on brick house. Took 10 minutes to set up.
I would recommend this to a friendLove it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my sister and she loves it for her home makes her feel a a lot more safe when she’s at work or away from home!
I would recommend this to a friendRing Door Bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love it.. It makes me feel better when I leave home. That I can see what’s going on around my house.
I would recommend this to a friendRing Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too bad for a door bell camera compared to many other brands
I would recommend this to a friendBrand response from Ring
Posted .Hello!
Thank you for your feedback on the Ring Video Doorbell (2020 Release). We are always looking forward to hearing our customers have to say, and we appreciate you taking the time to let us know.
We would love to get connected with you if you would like to address any other questions or concerns you might have, to ensure we are providing a consistently amazing experience for you! Please don't hesitate to reach out for any of your Ring related needs.
Thank you,
Caitlin with Ring
Ring doorbell 2 - must take off to charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ring, but disappointed this affordable option doesnt have a removeable rechargeable battery. Actually the store associate argued with me and said the 2 version did and showed me the rechargeable batter box showed 2 version and said its made for this one. I knew better, because you have to take it off to charge it.
I would recommend this to a friendBrand response from Ring
Posted .Hello Jennifer4889,
First and foremost, we thank you for your business and the opportunity in serving your home security needs.
The Ring Video Doorbell (2020 Release) is powered by a rechargeable, built-in battery and does not require hardwiring. It features a revamped mounting setup that simplifies installation and removal when it comes time to recharge the device. This doorbell is compatible with a 802.11 b/g/n wifi connection @2.4GHz.
Additionally, this doorbell can be hardwired to an existing doorbell system or transformer for continuous charging (8-24 VAC, 40VA max, 50/60Hz). If you have any additional questions, please feel free to reach out on our community forum at https://community.ring.com/.
Thank you,
Antonio from Ring
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best u can get for the money. But I wish it worked as a regular door bell when wifi disconnect
I would recommend this to a friendRing Door Bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but not easy to install for hard wiring into existing door bell.
I would recommend this to a friendIts not the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason why I give it a 3 star rating because the resolution on this RING Camera is not that good especially when you are viewing live motion or recorded motion. You can't get a good picture of the person who is approaching the ring door bell device. I would advise to pay a little more and get a better resolution camera if you are concerned about safety
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Sale0048,
Thank you for leaving a review on the Ring Video Doorbell 2020. We love knowing what products/features our Ring community members would like to see considered. Thank you for taking the time to share your feedback with us.
We greatly appreciate your feedback and welcome you to share your request on our community support board. We would love to hear your feedback on how we might improve this experience for you, and kindly ask for your feedback to be directed to our Ring Community page on Ring.com (http://ring.com/): https://community.ring.com/.
Thank you, Jamila, with Ring
Low ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solar panel do not work. Want keep a charge. Might have to take it back
I would recommend this to a friend