Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 11198207
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's strong overall performance, with many reporting it works properly. They also appreciate the camera quality, finding its size to be just right.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely is good about catching any and all traffic. Worth a purchase for added security even without the subscription
I would recommend this to a friend
Was perfect and easy to set up
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I like how it was simple and easy to do. I would definitely buy more products like this for the inside of my house
I would recommend this to a friendAbsolutely necessary if you web-shop a lot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This straight-forward video doorbell is reliable and EXTREMELY useful. Its motion detection alarm prompts me to pick up deliveries immediately upon receipt, thereby eliminating package thief. And the video recording would archive what happened if I am not at home. No regret except that I should have it installed much sooner.
I would recommend this to a friendSuch a relief!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing sinced bread. No more missed packages with the inability to know whether or not they were even delivered.
I would recommend this to a friendBest Security Camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our ring camera is a great addition to our home. Installation was easy and battery life is excellent! You must set up the subscription after 30 days. It was $10/month for video recording,
I would recommend this to a friendInstall doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the ring doorbell very much, do feel better about activities out front,and it is a lot of fun sometimes
I would recommend this to a friendSecond one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one for myself and had to get one for my sister. She is enjoying the luxury of ring now and wanting to buy more.
I would recommend this to a friendExcellent camera for first timers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought video ring doorbell for my daughter. She loves it now she feels more secure and it was easy to set up. Paid the $30 for yearly subscription to be able to record and save. She loves will buy another ring security camera for sure to link them
I would recommend this to a friendGreat product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price for this product was great. It took me less than 5 minutes to do the installation and 2 min to link the camera to my cell
I would recommend this to a friendEasy security
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great at my door. It’s easy to set up and it’s very very nice to have to see what’s going on outside the door. It lasts forever it’s so crazy.
I would recommend this to a friendKnock knock?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift, pretty simple to setup. Only complaint is when Internet gateway is rebooted/power goes out/internet goes out it does not always reconnect.
I would recommend this to a friendDoor bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. A little harder to program. Clear picture.
I would recommend this to a friendBrand response from Ring
Posted .Hi Itsdoorbell.
We appreciate you taking the time to share your experience with us. We are pleased to read that you are enjoying your new Ring Video Doorbell (2nd Gen.)! At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
We have included the steps here to set up your Ring Video Doorbell (2nd Gen.) in the Ring app:
1. Open the Ring app.
2. Tap the menu (☰).
3. Tap Set Up a Device.
4. Tap Video Doorbells.
5. Tap the blue I’m Ready to Scan button. Use your mobile device’s camera to scan the QR code on the device’s packaging. When a green square and a pop-up with your device image appear, the code has been recognized.
6. Enter the location where your Ring Wired Doorbell Plus is being set up. If this is your first time setting up a Ring device, the Ring app will ask you to use your phone’s location services to pinpoint your location.
7. Give your doorbell a device name. You can proceed with the device’s default name or give it a custom name. Connect your doorbell to Ring.
8. For iOS: Tap Join when the Ring app asks to join the Ring wifi network.
For Android: If your device does not automatically connect to the Ring wifi network, exit the Ring app. Go to your mobile device’s Settings. Tap wifi. Select either Ring- or Ring Setup. Once connected, close your settings app and return to the Ring app.
9. Tap Continue in the app when the blue light stops flashing.
10. Connect to your preferred wifi network.
11. Once your device automatically finalizes the setup process, it will be ready to use.
If any additional information is needed regarding your Ring Video Doorbell (2nd Gen.), please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Amilia from Ring.
Safe and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great price. I am so impressed with how good it works and how easy it is to use. Highly recommend
I would recommend this to a friendAnxiety Reduce
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it love it I feel safe that I can see my daughters door!!! Thank you❤️❤️
I would recommend this to a friendRing camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. It catches anything that drives, walks, and goes by when you’re home or not at home.
I would recommend this to a friendWow
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for personal use and home care!!
I would recommend this to a friendGood product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good notification response time when motion is activated. Picture quaily is good. Overall good purchase for the price!
I would recommend this to a friendWorthy addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the peace of mind the cam doorbell provides. Know whenever someone knocks even if I’m not there and have everything recorded.
I would recommend this to a friendEasy to install, but not easy to reset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was easy to install and works well. We installed it wired because our old doorbell was wired. But it isn't easy to reset because the reset button is on the back and the screws have to be removed each time to get to the orange button.
I would recommend this to a friendIt’s okay, it has its flaws
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes instead of playing the chime sound it just emits a static crackling noise. Next time, though, it will play normal so it’s not a blown speaker. Have adjusted sensitivity settings to motion, yet it misses motion at times. The built-in app always says it’s updating itself when you try to change tones, and the tones won’t stick or stay applied. Have tried for weeks, so I’m stuck using one default chime. I will say that the battery lasts forever, literally for weeks at a time. Still deciding on wether to keep or try different brand. Also, the app is supposed to save all your video recordings free for the first 30 days but upon going back it deletes certain snippets at random and for no reason so I have no way to reference those clips. I work in phones and computers, so I thought my electronic knowledge would make this a very simple, streamlined process but I seem to have a few gripes that aren’t related to user error. 3 out of 5.
I would recommend this to a friendBrand response from Ring
Posted .Hi RosstaBoss,
Thank you for providing a very detailed review on your experience with the Ring Video Doorbell (2020 Release). This really helps us better understand your concerns, and provides us with the opportunity to address them and improve your experience with Ring.
We would love to get you in touch with a Ring specialist to look into this concern further together. Meanwhile, here is an article from our Help Center that may help address the concerns you are experiencing. This article will go over troubleshooting audio issues that may occur on your Ring device for various reasons: https://support.ring.com/hc/en-us/articles/360050175212-Audio-and-Sound-Issues-Troubleshooting-Guide. In this guide, there is one specific step that will be important in identifying the source of the problem. If you have a Ring Protect Plan, or are within the 30-day trial, take note of the audio from the recorded video vs when speaking through Live View. While you have stated that there have been videos deleted, try to collect these examples through a recent Live View.
Videos should remain stored in the cloud for up to 60 days with an active Ring Protect Plan, or until the 30-day trial has expired. Account owners will be the only users capable of deleting videos, so we would like to look at this concern with you directly to report to the appropriate team for review.
Please feel free to reach out on our Ring Community page on ring.com, as well: https://community.ring.com/.
Best,
Caitlin with Ring