Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 11198207
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's strong overall performance, with many reporting it works properly. They also appreciate the camera quality, finding its size to be just right.
This summary was generated by AI based on customer reviews.
Ring Doorbell at a budget price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice Ring Doorbell, was easy to install and the color looks amazing.
I would recommend this to a friendWorks just fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for what it’s for. Sometimes the feed gets grainy but might be the cel service.
I would recommend this to a friendService provider
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to see someone that was asking To be a service provider when I was away.
I would recommend this to a friendRing Door Bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love it.. It makes me feel better when I leave home. That I can see what’s going on around my house.
I would recommend this to a friendHighly recommended!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Very easy to install.. first i thought i would need someone help to install but ending up doing myself. Highly recommended
I would recommend this to a friendAmazing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great I love it but I wish the camera at night would be better looking
I would recommend this to a friendRING VIDEO DOORBELL
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our RING VIDEO DOORBELL was a separate purchase as a part of our RING Security System. It was easy to install and works preety well. The video could be higher definition. I'm not sure if pics of any bad guy would ever hold up in court.
I would recommend this to a friendBrand response from Ring
Posted .Hi CaptainDave.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Video Doorbell (2nd Gen.) to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Video Doorbell (2nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like the device is not performing as expected. Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. We are happy to share some troubleshooting steps to help you diagnose and fix common video issues that you may experience with Ring doorbells and cameras.
Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable.
Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI. Turn off your mobile device's cellular data and connect to the same wifi network as your Ring device. Open the Ring app. Tap the menu (☰). Tap “Devices.” Select your device. Trigger an event on your Ring device. This could mean pressing the button on a doorbell or activating the motion sensors on a camera. Answer the event and examine the resulting video.
We have listed some possible outcomes from this test here:
1. The footage is crisp and clear.
If your video appears good when next to the router, the issue may be caused by a disruption in between your router and your Ring device’s normal location. To fix this, try moving your device closer to the router or extending your wifi signal with a wifi extender like the Ring Chime Pro.
2. The footage is heavily pixelated.
If you’re seeing heavy pixilation, even next to the router, this may be due to slow wifi speeds.
3. There are severe pauses in live video.
If your video pauses, stutters, or gets frozen and your wifi speed meets the minimum standards, try rebooting your router. Unplug your router, wait 30 seconds, and then plug it back in. It should take three to four minutes to reboot. Then, test your Ring device again and see if there's any difference.
4. There is a long delay before your video starts.
This is also caused by slow wifi speeds. Assuming you have high-speed internet, reboot your router and the mobile phone, tablet, or PC you're accessing the video feed on. Test an event when it's back online to see if there's any difference.
While there are no video settings that allow you to change exposure to sunlight, there are other ways you can fix overexposed, washed-out videos. Using a wedge kit or corner kit can change the angle of the doorbell. There are many different corner kits and wedge kits, so make sure you get one that is compatible with your particular model of doorbell.
For more information on your Ring Video Doorbell (2nd Gen.), we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Melissa from Ring.
Ring Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too bad for a door bell camera compared to many other brands
I would recommend this to a friendBrand response from Ring
Posted .Hello!
Thank you for your feedback on the Ring Video Doorbell (2020 Release). We are always looking forward to hearing our customers have to say, and we appreciate you taking the time to let us know.
We would love to get connected with you if you would like to address any other questions or concerns you might have, to ensure we are providing a consistently amazing experience for you! Please don't hesitate to reach out for any of your Ring related needs.
Thank you,
Caitlin with Ring
Its not the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason why I give it a 3 star rating because the resolution on this RING Camera is not that good especially when you are viewing live motion or recorded motion. You can't get a good picture of the person who is approaching the ring door bell device. I would advise to pay a little more and get a better resolution camera if you are concerned about safety
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Sale0048,
Thank you for leaving a review on the Ring Video Doorbell 2020. We love knowing what products/features our Ring community members would like to see considered. Thank you for taking the time to share your feedback with us.
We greatly appreciate your feedback and welcome you to share your request on our community support board. We would love to hear your feedback on how we might improve this experience for you, and kindly ask for your feedback to be directed to our Ring Community page on Ring.com (http://ring.com/): https://community.ring.com/.
Thank you, Jamila, with Ring
Good door bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked that ring door bell. It's a nice addition to the home.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best u can get for the money. But I wish it worked as a regular door bell when wifi disconnect
I would recommend this to a friendRing doorbell 2 - must take off to charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ring, but disappointed this affordable option doesnt have a removeable rechargeable battery. Actually the store associate argued with me and said the 2 version did and showed me the rechargeable batter box showed 2 version and said its made for this one. I knew better, because you have to take it off to charge it.
I would recommend this to a friendBrand response from Ring
Posted .Hello Jennifer4889,
First and foremost, we thank you for your business and the opportunity in serving your home security needs.
The Ring Video Doorbell (2020 Release) is powered by a rechargeable, built-in battery and does not require hardwiring. It features a revamped mounting setup that simplifies installation and removal when it comes time to recharge the device. This doorbell is compatible with a 802.11 b/g/n wifi connection @2.4GHz.
Additionally, this doorbell can be hardwired to an existing doorbell system or transformer for continuous charging (8-24 VAC, 40VA max, 50/60Hz). If you have any additional questions, please feel free to reach out on our community forum at https://community.ring.com/.
Thank you,
Antonio from Ring
Door cam
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new door cam just the piece of mind is priceless
I would recommend this to a friendPeace of mind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely gives you peace of mind If anyone comes around your door with notifications via the Ring APP
I would recommend this to a friendRing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter and she’s not real fond of it. The battery is not interchangeable.
No, I would not recommend this to a friendRing Door Bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but not easy to install for hard wiring into existing door bell.
I would recommend this to a friendVideo quality gives it a clear picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself works well. Shipping was a nightmare. It picks up everything that moves in its range.
I would recommend this to a friendSafe and Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was relieved in store purchase was able handling shipping to different address. Thanks. OH-M
I would recommend this to a friendNot what I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had I known a subscription service was required for what I would consider basic features, I wouldn't have bought it. It essentially becomes a deterrent without a subscription plan. You are not able to store videos for playback. You are only able to jump into 'live view' whenever motion is detected. If you were to miss the notifications even by one minute, you would have no clue what set the camera off in the first place. Let's say, for instance, you were to have someone steal a package. If you missed the notification by one minute, you would have no idea that it was even stolen, and have no proof that it was stolen, nor would you have any identification of the person who did it. One minute would be ample time for someone to grab and dip. If you were to experience a burglary or a home invasion, you would also have no way to identify who did it, which makes the entire thing pointless in my opinion. Of course, given Best Buy's abhorrent return policies, by the time you realize that the free trial includes the features that the Ring camera should have by default, it's too late to return it. I already have a dog as a deterrent, why would I need a Ring camera? I wouldn't buy another product from them and will also think twice about buying anything from Best Buy due to their strict return policy.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Jerlayne.
Thank you for taking the time to share your experience and feedback with us. We understand the importance of having events recorded on your Ring Stick Up Cam Pro. Being able to save, download, and review footage captured by your Ring Video Doorbell (2nd Gen.) is a valuable feature of the Ring Protect Plan. We are happy to hear that you are enjoying the functionality of the device. While subscribed to one of our Ring Protect Plans, you will have access to videos of every motion and live view event. Without this service, you will still receive real-time video alerts on your smartphone and have access to the live view feature.
If any additional information is needed regarding your Ring Spotlight Cam Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Melissa from Ring.
Easy Installation - Quick APP set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed on brick house. Took 10 minutes to set up.
I would recommend this to a friend