Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 12481226
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
to a friend
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it worth buying, works well, I highly recommend
I would recommend this to a friendGreat RING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EASY TO INSTALL , I like that it alerts you on the phone as soon as someone’s is at your door. Also I get alerts and can see recordings from other neighbors. Wireless is great. Nice color too.
I would recommend this to a friend? what is this?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems not able to set camera, have tried many times and prompt demands password which l have. Since I have an account i question need for change, Purchased device due to need for new battery. Once connected Ring worked but no camera?
I would recommend this to a friendBrand response from Ring
Posted .Hi BeverlyPropes.
Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Video Doorbell (2nd Gen.) right away. The features and technology provided by the Ring Video Doorbell (2nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like you are experiencing an issue while attempting to set the device up in the Ring app. With Ring Video Doorbell (2nd Generation), stay connected to your home from anywhere by seeing who’s at your door and answering it right from the Ring app. Enjoy enhanced features like upgraded video quality from 720p HD to 1080p HD, "Near Zone Motion Detection" in areas as close as 5 to 15 feet in front of your home, and a reimagined mounting setup that simplifies installation.
To set up your Ring Video Doorbell (2nd Gen.), you can scan the QR code on your Ring device or product packaging via the Ring app.
Tap the three lines (≡) on the left side of your dashboard in the Ring app.
Tap "Set up a Device" and select "Doorbells."
Tap "I’m Ready to Scan."
Point your smartphone’s camera at the QR code on your Ring device or product packaging. (Note: If you don’t see the QR code, please remove your video doorbell’s faceplate).
Center the code in the phone camera’s view at the bottom half of the screen.
When the code is recognized, a green square will appear and a pop-up with your device image detected.
If you experience issues scanning the QR code, please follow these steps:
Move your camera closer or further from the QR code to help it focus.
Once your camera finds focus, hold it steady for a few seconds.
If your camera won’t focus, clean your camera lens, move to a well-lit area, and try again.
If you continue to experience issues, please follow these additional steps:
Tap "Other Options" below the scanner.
Select Can’t Scan the QR code.
Confirm by selecting "Enter code manually" (this corresponds to PIN code digits underneath the QR code).
Find your device in the list.
Enter your five digit PIN which can be found below the QR code.
For additional support, we recommend reaching out to our Ring Customer Support team. They are available 24/7 at: 1-800-656-1918. We also invite you to reach out to our community. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
All the best,
Melissa from Ring.
Meh!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a less than adequate job, even after several conversations with tech support. Misses ovet half the event including ones where the delivery driver put the package directly beneath the device, but at the same time, it detects every deer that comes into my yard, despite neing set thru "smart alert" to detect only humans. Menu is clunky and difficult to navigate. The device is NOT VPN complisnt, so it has to be connected to s non-VPN wifi router, and, several VPN locations on my phone resident VPN block the device. NOT RECOMMENDED!!!!
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Stephen.
Thank you for taking the time to share your experience with us. We understand how important it is to have your Ring Video Doorbell (2nd Gen.) capture all the correct motion events. Having accurate motion detection is essential in providing the peace of mind that Ring strives for. We are here today to provide you with information to assist you in finding the best solution for your home’s environment.
It sounds like the device is not performing as expected in regards to motion detection. It is important to ensure that you have the proper motion settings in place for your environment. This includes increasing the "Motion Sensitivity" and setting "Motion Frequency" to "Frequently" in the Ring app. To optimize your motion zones and ensure that the device will detect accurately, please follow these steps:
Open the Ring app.
Tap the menu (≡) on the top left.
Tap Devices.
Tap the relevant device.
Tap Motion Settings.
At the top, tap Edit Zones or scroll down to tap Camera Motion Zones.
Note: If you are using a battery-powered device, you may need to toggle on Advanced Motion Detection under Advanced Settings before you can add customizable Motion Zones.
To adjust an existing Motion Zone: tap the Zone you want to adjust, then drag the points of the Zone to do so. Tap Save.
To add a new Motion Zone: tap Add Zone and drag the points of the Zone. Tap Save.
If any additional information is needed regarding your Ring Video Doorbell (2nd Gen.), please reach out to our community team. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Sincerely,
Melissa from Ring.
I like the camera to see who comes to my door.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the price and the product works great.
I would recommend this to a friendCamera is pretty decent.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is pretty decent,although it won’t allow me to adjust the zone area,so it goes off way more than it needs to.
I would recommend this to a friendRing doorbell easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly.. good picture and good motion control.
I would recommend this to a friendWorth every penny
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best product on the market. Only issue is the battery on this model is not the best but all other ring products are amazing
I would recommend this to a friendCool Camera!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! The cold weather drains the battery fast! Definitely want to connect it to power so you don't have to change the battery so fast in cold Wyoming weather!
I would recommend this to a friendLove my ring doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very user friendly. It was so easy to install and use this ring. I love how you can adjust the motion sensitivity. The ring recordings are definitely needed when you aren’t paying attention to your phone alerts all the time. Very helpful to go back and review who left packages at your door.
I would recommend this to a friendMust have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being able to see who is at your door, without answering it is great. I don't know how I got along without this.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great value, very east to set up.
I would recommend this to a friendWe Love Our Ring Doorbell!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the Ring Doorbell. This is the 2nd or 3rd one we've bought (different homes) and we have loved the Ring experience. We have even branched out to adding some Ring Stick-Up Cams to our Ring Network here at the house. A really reliable product and I love the installation experience. Great experience.
I would recommend this to a friendlove the security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love seeing neighborhood news and especially at my home
I would recommend this to a friendJust a review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough for basic security of the front door. It is not providing a history because there no recording
I would recommend this to a friendLove it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Clear picture and great audio. Perfect
I would recommend this to a friendRing Doorbell, GREAT!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this doorbell! Works Great! No real need for 50 characters.
I would recommend this to a friendNot a fan of 2nd gen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I appreciate the video quality of this doorbell. I hate the fact it does not have a replaceable battery. I bought this as a 2nd camera and planned on purchasing a 2nd battery to change every so often (keeping on charged and ready to go). However you have to disassembe the device and bring it in to charge because you can't remove the battery like first gen. For that you get a 3
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello dcslim,
Thank you for taking a moment to leave your review rating on the Ring Doorbell 2020. We believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
At Ring, we are constantly innovating on behalf of our customers to develop products that best meet their home and security needs, and provide them with as much choice as possible. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if you have any additional questions or feedback regarding your Ring product. We look forward to hearing from you!
Thank you, Jamila with Ring.
Very helpful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring works well for keeping watch on my property.
I would recommend this to a friendGreat buy for piece of mind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and set up! App works great too!
I would recommend this to a friend