Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 12481226
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
to a friend
Peace of mind is a Ring away
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's nothing like having peace of mind when you're away from home. Thanks Ring
I would recommend this to a friendNice Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s exactly what I expected. It has even more features than I was anticipated.
I would recommend this to a friendRING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PICTURE QUALITY IS VERY GOOD HOWEVER THE RANGE OF THE CAMERA COVERAGE IS NOT ALL THAT GREAT AND SOME TIMES IT PICKS UP MOTION AND OTHER TIMES PICKS UP NOTHING IN THE SAME AREA.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello jhud,
Thank you for taking the time to share your Ring experience with us. We appreciate that you have placed value in owning a Ring device to secure your home. Ring understands the importance of having the motion detection and battery work as intended. It is a valuable feature that is designed to notify you as to who may be near your home. Please know that it is a priority for us to be of assistance and find a resolution to your concern.
After reading your review, it seems that your Ring Video Doorbell is not picking up the correct motion. The Ring Video Doorbell (2020 release) is the next generation of the original Ring Video Doorbell. In addition to new video features such as Near Zone functionality, the 2020 release Video Doorbell boasts 1080p video, improved night vision, improved audio quality and near motion zone detection. If you are having trouble with your device picking up the correct motion. We recommend adjusting your motion settings and zones. Motion Zones allow you to define a specific area that you want your Ring device to cover while ignoring everything outside that area. By selecting Motion Zones to cover only areas you want the Ring device to monitor, you can effectively monitor the area you want as well as reduce the number of “false positive” motion alert. For more information on adjusting your motion settings to better fit your needs, please see our help center article titled: https://support.ring.com/hc/en-us/articles/360041248971-Using-Motion-Zones-with-your-Ring-Video-Doorbell-2020-release-.
If you still have concerns regarding this, we would love to hear from you directly on our Ring Community forum. This is a platform intended for Ring users, just like yourself, to create open discussions regarding their Ring experiences, provide suggestions or feedback, and more: https://community.ring.com/.
Thank you,
Jamila with Ring
security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is awesomeni had this before so it didn't disappoint
I would recommend this to a friendGreat staff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. I didnt even need to hunt someone down for help. As soon as i started looking down the isle and was greeted by a very knowledgeable staff
I would recommend this to a friendGood
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but lags. For instance, if someone walks by my front door it shows blurry and clears just before they walk out of view.
I would recommend this to a friendBrand response from Ring
Posted .Hi DeonA.
Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
We are happy to provide you with more information regarding the video quality concern that you mentioned in your review. Rather than leave you hanging while your system's high-quality video buffering catches up, Adaptive Video Play transmits a lower quality video image in the interim. When the higher quality video image is loaded, your image will seamlessly switch over to a higher resolution.
Adaptive Video Play is necessary because loading times for videos can vary based on your available bandwidth.
Things to check
Wifi connection and speed
Speed is important for high quality video playback on your Ring app timeline. If you have a Ring device that's supposed to transmit video at 1080p, but occasionally shows an entire video in 720p, that's the Adaptive Video Play system in action.
Things to try
Find a better cellular signal or improve your wifi
You might be in an area where a poor connection is keeping the high-quality video from catching up. It's important to note that even if an entire video displays in 720p, the higher quality video is continuing to download and will be available on playback.
There are no user-accessible controls for the Adaptive Video Play system. However, you can avoid the low-quality video experience by moving to an area with a better cellular signal or by improving your wifi performance.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our community today!
Thank you,
Melissa from Ring.
Camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing to get you won’t have to worry about your home
I would recommend this to a friendRing is really good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Ring products. This is my second one full coverage of home now. I also brought a set for my son and daughter in law. They love it.
I would recommend this to a friendGreat Gift
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this as a gift to a family member. They LOVE IT!! They can see everything outside their door!
I would recommend this to a friendRing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how easy it is to set up camera is crystal clear!!!
I would recommend this to a friendGreat Gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mother in law and father in law love it! Now he doesn't have to look out the window to see who is at the front door.
I would recommend this to a friendReliable monitoring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this device so much. Gives me peace of mind when I’m not home
I would recommend this to a friendGreat item at great price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, the app and everything is very professional, easy install. I love it!!
I would recommend this to a friend3 Gen Is Better.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and really liked it, until it was time to charge the battery. I had to remove the entire bell to charge the battery so I returned it and bought the 3 generation ring doorbell.
No, I would not recommend this to a friendRing bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. I also have one for inside my home to keep an eye on my pup while im away at work.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it great purchase to have if you want to be more aware of your area.
I would recommend this to a friendMy Other Eye!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tremendous!!!! It’s a product I should have bought along time!! It’s works just as I thought!
I would recommend this to a friendRing camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing, definitely the best our hase i have ever done. I feel safe and get notified for anything .
I would recommend this to a friendWorks well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom she seems to not have any problems with it..
I would recommend this to a friendThe real deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work better than expected and couldnt be happier with the results.
I would recommend this to a friend