Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 6441424
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent video quality, ease of use, and long battery life as significant advantages. Many also appreciate the relatively easy installation process and the added security the Video Doorbell provides. While some found the device larger than anticipated, most users reported positive experiences. A small number of users noted occasional connectivity problems and concerns about the sensitivity settings and subscription requirements.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
GREAT VIDEO DOORBELL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent video doorbell. We bought it to replace an older model that had stopped working. We bought Ring again because we were totally satisfied with the first one.
I would recommend this to a friend - Pros mentioned:Video quality
Perfect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my daughter in another state. She absolutely loves it. Decent video quality and she can see a thumbnail on her phone as well as see the picture from other Alexa show devices!
I would recommend this to a friend - Pros mentioned:Battery life
Good camera
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable camera Very good in security Battery holds for a long time
I would recommend this to a friend - Pros mentioned:Battery life
It’s okay, it has its flaws
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes instead of playing the chime sound it just emits a static crackling noise. Next time, though, it will play normal so it’s not a blown speaker. Have adjusted sensitivity settings to motion, yet it misses motion at times. The built-in app always says it’s updating itself when you try to change tones, and the tones won’t stick or stay applied. Have tried for weeks, so I’m stuck using one default chime. I will say that the battery lasts forever, literally for weeks at a time. Still deciding on wether to keep or try different brand. Also, the app is supposed to save all your video recordings free for the first 30 days but upon going back it deletes certain snippets at random and for no reason so I have no way to reference those clips. I work in phones and computers, so I thought my electronic knowledge would make this a very simple, streamlined process but I seem to have a few gripes that aren’t related to user error. 3 out of 5.
I would recommend this to a friendBrand response from Ring
Posted .Hi RosstaBoss,
Thank you for providing a very detailed review on your experience with the Ring Video Doorbell (2020 Release). This really helps us better understand your concerns, and provides us with the opportunity to address them and improve your experience with Ring.
We would love to get you in touch with a Ring specialist to look into this concern further together. Meanwhile, here is an article from our Help Center that may help address the concerns you are experiencing. This article will go over troubleshooting audio issues that may occur on your Ring device for various reasons: https://support.ring.com/hc/en-us/articles/360050175212-Audio-and-Sound-Issues-Troubleshooting-Guide. In this guide, there is one specific step that will be important in identifying the source of the problem. If you have a Ring Protect Plan, or are within the 30-day trial, take note of the audio from the recorded video vs when speaking through Live View. While you have stated that there have been videos deleted, try to collect these examples through a recent Live View.
Videos should remain stored in the cloud for up to 60 days with an active Ring Protect Plan, or until the 30-day trial has expired. Account owners will be the only users capable of deleting videos, so we would like to look at this concern with you directly to report to the appropriate team for review.
Please feel free to reach out on our Ring Community page on ring.com, as well: https://community.ring.com/.
Best,
Caitlin with Ring
- Pros mentioned:Ease of use
Was perfect and easy to set up
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it was simple and easy to do. I would definitely buy more products like this for the inside of my house
I would recommend this to a friend - Pros mentioned:Video quality
Safety at the door
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s like magic! You definitely need a video door bell. It’s such a nice peace of mind addition to your house to know who’s at the door.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent camera for first timers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought video ring doorbell for my daughter. She loves it now she feels more secure and it was easy to set up. Paid the $30 for yearly subscription to be able to record and save. She loves will buy another ring security camera for sure to link them
I would recommend this to a friend - Pros mentioned:Battery life
Great buy!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! The battery last a long time. The subscription is not very expensive!
I would recommend this to a friend - Pros mentioned:Battery life
Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having these on my doors. I live alone and it makes me feel a little safer. I do wish I would have gotten the wired ones so I don't have to recharge, however the charge lasts over a month so it's not that big of a deal.
I would recommend this to a friend - Cons mentioned:Connectivity
Choose this over 3rd gen
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find this better than the 3rd gen of this product, as i was having connectivity issues with that product
I would recommend this to a friendBrand response from Ring
Posted .Hi RJoseph.
Thank you for taking the time to share your feedback with us. We are pleased to read that you are finding value in your Ring devices. At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
We invite you to reach out to our community if any additional information is needed regarding your new Ring device. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Thank you,
Melissa from Ring.
- Pros mentioned:Video quality
Camera view
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the camera view very clear when using my phone alerts. Sound is clear enough to hear voices and get pictures as well. I will really recommend this item
I would recommend this to a friend - Pros mentioned:Installation
Easy Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation instructions were clear, simple and enabled a quick completion.
I would recommend this to a friend - Pros mentioned:Ease of use
Installing Breeze
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install! Love being able to be alerted to movement and then have video after movement is gone as well. Stores videos with subscription so you can view later
I would recommend this to a friend Door bell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first door bell work great will buy its again and a great price at Best buy
I would recommend this to a friend- Pros mentioned:Battery life
Great deal
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Charging the battery once every few months is not a pain at all.
I would recommend this to a friend - Pros mentioned:Ease of use
nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.goof item easy to install just what needed works like it should
I would recommend this to a friend - Pros mentioned:Ease of use
The best Security!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad i got this one, makes things alot easier, definitely would recommend this
I would recommend this to a friend Smart Doorbell
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell at a great price! This gives you a chance to see what's at the door before answering.
I would recommend this to a friend- Pros mentioned:Ease of use
Ring review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was purchased on sale for a great price and is very user-friendly and useful.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using on my rv, works well with the app. Allows me to see if anyone is outside easily. Also, very easy to install.
I would recommend this to a friend