Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 6441424
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent video quality, ease of use, and long battery life as significant advantages. Many also appreciate the relatively easy installation process and the added security the Video Doorbell provides. While some found the device larger than anticipated, most users reported positive experiences. A small number of users noted occasional connectivity problems and concerns about the sensitivity settings and subscription requirements.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Classy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Love the app. I love the fact you charge it instead of having to replace batteries.
I would recommend this to a friend - Pros mentioned:Video quality
Ring Doorbell 2nd Gen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality video and sound, I got mine on sale for $50 it was a good deal for the price.
I would recommend this to a friend - Pros mentioned:Video quality
Scaleo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We originally bought a different security system but were not happy. Ours did not give a clear night vision picture. The ring has great quality video. We are happy we switched. Plus the fee was the right price too.
I would recommend this to a friend - Pros mentioned:Ease of use, Video quality
Great camera to start with
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Good picture quality. Pretty easy to use..
I would recommend this to a friend - Pros mentioned:Video quality
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product overall is great, I had a glitch or two but nothing major. Would recommend this product to others.
I would recommend this to a friendBrand response from Ring
Posted .Hi SatisfiedCustomer.
At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Video Doorbell (2nd Gen.)! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community launched in March 2019 to help deliver the most current news and educational information to our neighbors. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring. Please reach out at https://community.ring.com/ if any additional information is needed regarding your Ring Video Doorbell (2nd Gen.).
Thank you,
Melissa from Ring.
- Pros mentioned:Ease of use
Ring doorbell
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to use. Installed the phone app and i can control it no matter where i am. Works great!!
I would recommend this to a friend - Pros mentioned:Security
Ring is good best buy did it again thankyou
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like that you can access your past months footage but outher then that live this to have this and know it's works when you need it is good security
I would recommend this to a friendBrand response from Ring
Posted .Hi BlakeA.
Thank you for taking the time to share your experience with us. We are happy to hear that you are enjoying the functionality of the Ring Video Doorbell (2nd Gen.). We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
We understand the importance of having all relevant product information prior to purchasing. The Ring Protect Plan provides valuable capabilities, such as accessing paid features and the ability to save, download, and review footage captured by your Ring device. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like there was some confusion regarding the optional Ring Protect Plan. With a Ring Protect Plan, you can save, review, and share video recordings from your Ring devices to your Ring account. Without a Ring Protect Plan, you can still view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events.
We invite you to reach out to our Community if any additional information is needed regarding your Ring Video Doorbell (2nd Gen.). The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Melissa from Ring.
- Pros mentioned:Ease of use
Ring Ring! Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this online and it was here the next day! Super easy to install, I am overall very happy with this purchase.
I would recommend this to a friend good but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation is relatively easy, but not a breeze, as some reviewers pretend. It could take an hour or more, depending on how you want to mount the doorbell and how easily you can get it to connect to your network. I don't love the instructions; for example, they shouldn't tell you AFTER the instructions for mounting that you might want to consider mounting it at an angle. That recommendation should be on the same screen. (The whole time, you're following along on your device, clicking "next" as you complete each step.) The product itself is basically fine, but there are some nuisances. Even though I have the motion detection radius set to "minimum," I still get lots of "motion at your front door" notifications when a car drives by, and my door is a good 20-30 feet from the street. And there are strange unexplained gaps in the video footage, sometimes lasting over an hour. There's lots of chatter about it in the Ring forums. One current theory is that these happen when Ring is updating their network, but it happens a little too often for that to be the whole story, and Ring has never explained the problem, let alone fixed it.
I would recommend this to a friend- Pros mentioned:Video quality
Ok camera
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is good. Battery life is not that great. We bought this one to put on a different part of our house so it wouldn’t be noticeable. I have all the settings at the “ recommended setting” as well as the motion detection about halfway- and it still drains the battery. It worked really good for a month and then started going downhill. I didn’t want to invest in the solar charger as this was just supposed to be a backup and not our main camera. Also, ring app doesn’t recognize when you plug it in to charge it. Will continually say it is on battery power instead of hardwired. I have had to “ reset” this device more times than I should have. Will most likely be investing in hardwired security camera for our house and not mess with anything that is battery powered.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Mtm2012,
We appreciate you leaving a review. We understand how important it is to ensure that the battery is holding its proper charge and how cumbersome recharging the batteries can be. Please know that we are here to resolve these concerns with you today.
Based on your review, it seems that you are experiencing frequent battery drainage. While batteries in Ring devices can go months between recharges with normal use, this is dependent on a number of factors in your home’s environment, such as the local weather and the number of activities captured. This article will detail some of the factors that may cause your battery to require more frequent recharges: https://support.ring.com/hc/en-us/articles/208190773.
We appreciate that you have placed value in owning a Ring device to secure your home and know it's important that it meets your expectations. Please visit our community forum at https://community.ring.com/, as we have some additional solutions we'd love to share with you.
Thank you, Jamila with Ring.
- Pros mentioned:Ease of use
Very useful!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I bought, that is very useful. You can see and talk to the person at the door.
I would recommend this to a friend - Pros mentioned:Video quality
Great product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great product. Love the fact they have other items you can add to subscription. Helps you feel safe. Love the fact you can see video when not home as well. Great quality.
I would recommend this to a friend - Pros mentioned:Video quality
Best security cameras
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had several ring cameras over the years. They are user friendly, have great quality, and lots of great features on the app.
I would recommend this to a friend - Cons mentioned:Connectivity
Works most of the time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are decent doorbell cameras, i bought 2. The only issue is sometimes it doesn't want to connect and it's usually after it notifies me of motion.
I would recommend this to a friend - Pros mentioned:Battery life
Great camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had my first one for about a month before I needed to charge it. You can set up different modes. It has a motion sensor, and sends you alerts. I have it hooked up to the echo dots in the home so we can hear the doorbell ring .
I would recommend this to a friend - Pros mentioned:Video quality
Must have
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for awhile now works fantastic good hd video and sound pick up is fantastic
I would recommend this to a friend - Pros mentioned:Video quality
Ring doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with video and alerts easy install great
I would recommend this to a friend - Pros mentioned:Ease of use
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and easy to set up. Love the new color.
I would recommend this to a friend - Pros mentioned:Ease of use
nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.goof item easy to install just what needed works like it should
I would recommend this to a friend - Pros mentioned:Video quality
Thankful
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase for sister she love to watch the videos
No, I would not recommend this to a friend