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Customer Ratings & Reviews

Model:
8VRASZ-SEN0
SKU:
6441424
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Customer reviews

Rating 4.7 out of 5 stars with 10949 reviews

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Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent video quality, ease of use, and long battery life as significant advantages. Many also appreciate the relatively easy installation process and the added security the Video Doorbell provides. While some found the device larger than anticipated, most users reported positive experiences. A small number of users noted occasional connectivity problems and concerns about the sensitivity settings and subscription requirements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 10,949 reviews
  • Rated 5 out of 5 stars

    Great security.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our ring doorbells have been working great for over 2 years now. There have been no issues with them at all. Love the security they provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get to use this item because I was in a house fire before I was able to put it up. But my indoor ring camera worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it It shows in very good detail who’s coming to front door. Also you can see road you can focus on close up and move out And see what’s going on wider area

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up issues/ Great devices

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I gave this device a 5 star rating when it came to all fields, but I set up my aunts and it came with a great deal of difficulty. We’re not sure if it was just because she had an Android phone but setup failed after multiple attempts, and got to the point where I had to take a break from trying. Afterwards, I continued the setup on my iPhone and it took less than 10 mins. She loves the device.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Myron,

      Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process, as this allows your aunt to start using her Ring Video Doorbell (2020 release) right away. What you describe is not the experience we want you to have, rest assured we hear you and are here to offer our help.

      While not comprehensive, the three most common causes of failure to complete the setup (after entering an incorrect password) are your Ring device being too far from your wifi router, having a problem with your internet connection, or some type of issue related to your wifi modem or router. It does sound like there may have been an issue with the Android phone, as you were able to complete the setup on your iPhone in less than 10 minutes. In some instances, the Smart Network Switch on Android devices may need to be adjusted. The link below has some great tips and tricks for Android devices when the in-app setup fails to complete.

      https://support.ring.com/hc/en-us/articles/210002006-Troubleshooting-In-app-Setup-Issues-on-Android-devices

      If you or your aunt have any additional questions or concerns, please reach out to us at https://community.ring.com/. Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.

      All the Best,
      Danielle with Ring Ring

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy too install. Works good. Not super happy with having to pay $3.00 per month for cloud storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring a ding ding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring door bell was an excellent choice. We were able to install it and connect to our wi-do very easily. The picture quality is perfect and easy to distinguish all objects.

    I would recommend this to a friend
  • Cons mentioned:
    Sensitivity

    Rated 3 out of 5 stars

    Camebra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot adjust sensitivity, activates even vehicle's 150 feet drive by on lowest sensitivity level, also lens on the doorbell camera fogged up or turned white making it unusable, keeps loosing connection , sound quality terrible. This my second door bell replacement and last.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hello Tony,

      Thank you for taking time out of your day to share your Ring Video Doorbell experience with us! We fully understand the importance of having the motion detection work as intended. It is a valuable feature that is designed to notify you as to who may be near your home. Please know that it is a priority for us to be of assistance and find a resolution to your concern.

      Motion Zones allow you to define a specific area that you want your Ring doorbell or security camera to cover while ignoring everything outside that area. In order to get proper motion detection, battery-powered cameras using passive infrared motion detection, should not be placed facing a window or in front of a glass door. I have attached a help article that will provide more detailed information about this: https://support.ring.com/hc/en-us/articles/360022462472-Utilizing-Motion-Detection-with-your-Ring-Battery-Devices.

      Also, the Ring Community was launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users at https://community.ring.com/. This peer-to-peer forum allows our neighbors to share their feedback and experiences to assist each other in resolving their concerns.

      Regards,
      Jess from Ring Ring

  • Rated 3 out of 5 stars

    Ring

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but living in apts lot of traffic. So battery is an issue. You will need a bell for notification inside. Not available at Best Buy. Shop with lots of research. Could easily be removed from mounting. I should have done more research. Cost of ring app not bad, but I don’t like paying it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues Best Buy replaced damaged product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Would have loved to have another but the item sold out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring doorbell works wonders for us. We like this product because it helps us see’s who’s touching our property outside of our home. We’ve been having issues where there are teens stealing our property from on our porch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic ring bell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is okay, just a basic ring door bell, not as accurate as I was expecting. But for the price is ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know what I was missing until I got this device. Now, I see how well or poorly packages are delivered; when mail delivered; who is on my doorstep without looking out the window.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing easy to use feel safe love the app as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to work, and your even able to customize the alert sensitivity and on what part of the screen

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install i like tht shows u a video step by step, i like tht its wireless

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pice to use, easy and clearly to see all happen when someone in front door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ring camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ring doorbell, I can hear it through all my indoor ring cameras and I can set a message on it, I really recommend this camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ring my bell.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on stucco. Good doorbell, just didn’t know there was a monthly service fee

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Works Well but Slightly Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in 20 minutes using our existing wired doorbell system. It wasn't compatible with our doorbell and I'm not sure which ones it would be compatible with since ours is a standard wired type-nothing special. Took another 20 minutes to disconnect it and reconnect our old switch. Located the Ring in a different location so now we have 2 doorbell systems. Really just wanted one and description did say it was compatible with most wired systems. On a good note, the video and photos are very good and it does work well with Motion Detection and Doorbell button.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Gary

      We appreciate you sharing your experience with us. We apologize for the inconvenience. Furthermore, we do have a Help Center page with articles that provide most of the information needed prior to purchasing any of our devices. This Help Center article provides you a list of compatible chimes for the Ring Video Doorbell: https://bit.ly/3ypiD7n.

      Best wishes
      Ivan from Ring Ring