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Customer Ratings & Reviews

Model:
8VRASZ-SEN0
SKU:
6441424
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Customer reviews

Rating 4.7 out of 5 stars with 10949 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.7 out of 5 stars

  • Mobile App

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the excellent video quality, ease of use, and long battery life as significant advantages. Many also appreciate the relatively easy installation process and the added security the Video Doorbell provides. While some found the device larger than anticipated, most users reported positive experiences. A small number of users noted occasional connectivity problems and concerns about the sensitivity settings and subscription requirements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 10,949 reviews
  • Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with another purchase because Best Buy is awesome like that . We needed one for front door and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and product to monitor my home and deliveries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter wanted one for her place so I got this one and she absolutely loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    East to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy to use video doorbell. The color matches my house perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the ring units and don't need all the extras for the additional cost. Purchase this to replace a failing unit but this last unit lasted for years. Has been working without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    Not the best but it works

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon should encrypt better the data of the Ring Cameras. The videos look great in viewing mode though.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Ctand.

      Thank you for taking the time to share your experience with us. We understand how important it is to have peace of mind when it comes to your home’s security. The Ring Video Doorbell (2nd Gen.) is designed to be a DIY home security solution that can be trusted to provide you with lasting coverage. We can definitely provide you with more information regarding the concern mentioned in your review.

      Ring is happy to offer the option to bring advanced protection to your home with Video End-to-End Encryption (E2EE) for your Ring devices. The End-to-End Encryption feature is available for use with mobile devices utilizing iOS 14 or newer and Android 9 or newer. Video E2EE works with Ring app versions 5.34.0 and higher and Android 3.34.0 and higher.

      We have included the instructions here for setting up Video End-to-End Encryption:
      Update your mobile device and Ring app.
      Go to Control Center in the Ring app.
      Tap the menu (☰).
      Tap Control Center.
      Tap Video Encryption.
      Tap Advanced Settings.
      Tap Video End-to-End Encryption.
      Set up End-to-End Encryption
      Tap Get Started.
      Follow the in-app instructions to enroll your account in Video End-To-End Encryption.
      Generate New Passphrase.
      Enroll your mobile device.
      Tap Resume Setup.
      Follow the in-app instructions to enroll your mobile device in Video End-To-End Encryption.
      Enroll your Ring devices.
      f you have trouble with setup, try restarting your mobile device.
      See compatible Ring devices below.

      Turning off/unenrolling in End-to-End Encryption
      Open the Ring app.
      Tap the menu (☰).
      Tap Control Center.
      Tap Video Encryption.
      Tap Advanced Settings.
      Tap Video End-to-End Encryption.
      Tap Unenroll.
      Follow the in-app instructions to unenroll your account in Video End-To-End Encryption.
      Ring devices compatible with End-to-End Encryption

      The following is a list of Ring devices that are compatible with the End-to-end Encryption feature:
      Peephole Cam / Door View Cam
      Ring Car Cam
      Video Doorbell (2nd Gen)
      Video Doorbell 2
      Video Doorbell 3
      Video Doorbell 4
      Battery Doorbell Plus
      Battery Doorbell Pro
      Wired Doorbell Plus (formerly Video Doorbell Pro)
      Wired Doorbell Pro (formerly Video Doorbell Pro 2)
      Video Doorbell Elite
      Indoor Cam
      Spotlight Cam (1st Gen)
      Spotlight Cam Pro
      Spotlight Cam Plus
      Stick Up Cam Elite
      Stick Up Cam (2nd Gen)
      Stick Up Cam (3rd Gen)
      Floodlight Cam
      Floodlight Cam Pro
      Floodlight Cam Plus

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our community today.

      Thank you,
      Melissa from Ring. Ring

  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works perfect and makes you feel safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It captures and stores most pertinent information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with this purchase. It keeps me informed about things going on in my neighborhood as well as what in front of my door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, works great. Doorbell when 8m not home I can answer. It's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy one now

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need security around the home, always wanted one, easy to setup love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well. I love that it records when people walk by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I got this, it is nice to be able to see what’s happening right outside your door when you are not home. I hardwired it to my house, so it is always on and I do not have to worry about battery life! Great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine Picks things up slow. It’s annoying that I have to pay for video playback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Set Up and Great Value for Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions to set this ring doorbell up are simple and easy to follow. Great value for getting used to the Ring product ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ring door

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality and video calling. Been able to have some to look at my door. Only wish they would save videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device that works very well, sometimes the footage is a little laggy but from research it might be the battery getting low or the interent. I sinply rebooted jt and back fo normal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Doorbell...awful app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device itself is great. I had to take away a star because the app is annoying. It crashes at times for no reason or will cause my phone to say there’s “not enough room to install this app” even though there’s more than enough space. I don’t understand why logging on straight to the ring website can’t offer the same functions so the app can be avoided all together.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring Video Doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears to do the job though I had some issues w/wireless connection not sure what that is about will need to trouble shot otherwise I feel it was a good purchase

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Emily.

      Thank you for taking the time to share your Ring Video Doorbell (2nd Gen.) experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      We are happy to provide you with more information on the connection concern that you mentioned in your review. The Ring Video Doorbell (2nd Gen.) is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies. High-speed internet is recommended. If your Ring device is far from your wifi router, it may be experiencing connection issues.

      Here are a few of the top reasons for poor connectivity:
      Your Ring device may be too far from your WiFi router.
      Your mobile device has a low signal or poor connection.
      Your home wifi connection is poor (or your internet service provider is experiencing high traffic).

      To learn more about your device's signal strength, follow these steps:
      Open the Ring app.
      Tap the menu (☰).
      Tap “Devices.”
      Select the ring device you would like to test.
      Tap on the “Device Health” tile.
      Scroll to “Signal Strength” under the “Network” section.
      The green, amber, and red colors are indicators of your device connection. Green is good; red is poor.
      Move your wifi router off the floor.

      Walls, floors, and furniture can interfere with or weaken your router's wireless signal. Choose an elevated, central, open location for your wifi router.

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option which helps you find topics that were already posted by other neighbors. We invite you to visit our community today!

      Thank you,
      Melissa from Ring. Ring

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this ring better than first generation ring because the video is much clearer.

    I would recommend this to a friend