Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 6441424
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent video quality, ease of use, and long battery life as significant advantages. Many also appreciate the relatively easy installation process and the added security the Video Doorbell provides. While some found the device larger than anticipated, most users reported positive experiences. A small number of users noted occasional connectivity problems and concerns about the sensitivity settings and subscription requirements.
This summary was generated by AI based on customer reviews.
Not consistent
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has good points, but even though it has a good signal, which I had to buy an extender for, and I installed an angled back plate, it still only starts recording when people are already on the porch. Even though sometimes it records the traffic going by. It is very inconsistent. And they weren't very upfront about the yearly service charge when I bought it. When it works it is great, just not happy with it's consistency.
I would recommend this to a friendBrand response from Ring
Posted .Hi AMS225.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Video Doorbell (2nd Gen.) to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The Ring Video Doorbell (2nd Gen.) was designed to capture motions based on your specifications to help keep your home secure. We can definitely assist you with this today, and we are confident we can find the correct settings for your home’s environment.
It sounds like the device is not working as expected in regards to motion detection. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
Tap the menu (≡) on the top left.
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Select the notification options that you want for "Person" and "Other Motion."
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings, tap "Done."
If any additional information is needed regarding your Ring Video Doorbell (2nd Gen.), please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Melissa from Ring.
Does what it should
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a minute to figure out when you are not tech savvy! Fills the need at a great price.
I would recommend this to a friendBrand response from Ring
Posted .Hi Vanna.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.
Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users in our community. This peer-to-peer forum allows our neighbors to share their feedback and experiences. We invite you to reach out to our community today if more information is needed regarding your Ring Video Doorbell (2nd Gen.).
Thank you,
Melissa from Ring.
My ring
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great home security system that really does the job when and where you need it to get it done
I would recommend this to a friendGood value, no need for the $$$ models
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell, I had to solder a diode across the terminals to get it to work with my chime.
I would recommend this to a friendRing doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased 2 Ring doorbells and we really like them. We can go anywhere and still answer the door if someone comes to our house.
I would recommend this to a friendShould of invested sooner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring has been a great investment so far. It's a very inexpensive security system. I'm very impressed with this product. Highly recommended.
I would recommend this to a friendRing bell
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best security ring for your house, good quality and vision.
I would recommend this to a friendLove them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this one for a friend. He love it . Now when at work he can see whi on his porch.
I would recommend this to a friendGreat Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!!!! Happy with my purchase. I would recommend this item to anyone looking for a security camera. Thanks Best Buy!!!!
I would recommend this to a friendRing Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for the price ,works well ,great coverage
I would recommend this to a friendAwesome , easy to install and use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.None, need better way to charge the battery thank you
I would recommend this to a friendElectronics
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is most definitely the best device I’ve purchased this year.
I would recommend this to a friendBrand response from Ring
Posted .Hi ShahandraS.
Thank you for taking the time to share your feedback with us. We are pleased to read that you are finding value in your Ring Video Doorbell (2nd Gen.). At Ring, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
We invite you to reach out to our community if any additional information is needed regarding your new Ring Video Doorbell (2nd Gen.). Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Thank you,
Melissa from Ring.
Ring for the win!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and the app makes it simple to walk through!
I would recommend this to a friendMust have item
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a fine product. I am not convinced that the quality will hold up for 5 years, but it is good for what it is
I would recommend this to a friendSecure Digital Security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice to have to monitopr your home and the area
I would recommend this to a friendDefinitely get it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this doorbell that I even bought a second one. Totally worth every penny
I would recommend this to a friend- Pros mentioned:Video quality
Ring door bell.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera captures people at the door and when packages are delivered that I can look at anywhere I have cell phone signal. I wired it so I don’t have to recharge it which would require removing it from the mounting plate to gain access to the micro usb port.
I would recommend this to a friend Love my device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best thing I could have received my device I can leave my house now and feel security.
I would recommend this to a friend**INITIAL REVIEW**
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added security and safety feature to our home. Nice sleek design, prompt alerts, happy with my purchase***INITIAL REVIEW***
I would recommend this to a friendGood quality video even on night time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem os with internet connection it relies on that and well we all know how reliable that can be. Sometimes shows someone is there five minutes after they have left.
I would recommend this to a friend