Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 6441424
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent video quality, ease of use, and long battery life as significant advantages. Many also appreciate the relatively easy installation process and the added security the Video Doorbell provides. While some found the device larger than anticipated, most users reported positive experiences. A small number of users noted occasional connectivity problems and concerns about the sensitivity settings and subscription requirements.
This summary was generated by AI based on customer reviews.
Fantastic device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell and surveillance camera , still on my free trial , hoping when trail finish and I have to pay for sevice it will be better ,
I would recommend this to a friendSolid product. Menus not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I’m satisfied. It’s got some quirks - switching wifi networks was a bit of a challenge and the alerts/notifications menus are clunky. Once you get it up and running, it works well.
I would recommend this to a friendDelayed picture when it alarms for a motion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like being able to view the different areas outside my home that are not visible when I am inside. But it is annoying that when the Ring alarms when detectIng motion that the picture takes a few minutes to upload.
I would recommend this to a friendHappy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product i love it i bought a second one ……..
I would recommend this to a friend- Pros mentioned:Ease of use, Video quality
Excited and then Disappointed.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro - Excellent customer service - Video quality was super - easy to setup and install Cons I got the battery powered one, the power failed twice in my area , have to unmount the camera and reset it 4 times with same issues (camera reset by it self), I decided to go with other brand which is working like a charm.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello Adalberto,
Thank you for reaching out to share your Ring Video Doorbell experience with us! We recognize the need of having your home security up and running, so you may keep an eye on events outside your door. Please know that we are here to take a deep look into everything and ensure that it gets resolved quickly.
At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are still here to assist you, if needed.
I have attached a help article that will provide more information about setting up, and resetting your Ring Video Doorbell: https://support.ring.com/hc/en-us/articles/115000125086-Ring-Video-Doorbell-1st-Generation-Setup-Mode.
We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your Ring pre-purchase question. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences with Ring.
Regards,
Jess from Ring
Excellent Ring Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent security measure. Purchase for a family member who lives in an apartment. She loves it.
I would recommend this to a friendLove it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing ever I couldn’t have spent enough money to buy this for safety reasons
I would recommend this to a friendGreat purshase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a doorbell but now I use it as a living room camera, because you can access from your phone whatever you are
I would recommend this to a friendNice camera
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using it for a pretty long time. Recommend.
I would recommend this to a friendRing doorbell 2021
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this doorbell. It doesn’t stay charged as long as it says, but I still love being able to see who’s at my door.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, just as described. I would recommend hard wire if possible. Kind of a pain to take it down to charge every couple of weeks.
I would recommend this to a friendLove my device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love feeling more secure and having proof of certain things.
I would recommend this to a friendGreat device to see who is in front of the door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My whole family loves this ringer. It gives you a peace of mind about who or what is going on on your property especially at night. We can see a wide range of distance on the front of our house.
I would recommend this to a friendRing Doorbell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell looks good and works great. Will get another one for the side door.
I would recommend this to a friendRing doorbell cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment ever works great. Has multiple settings that works for me.
I would recommend this to a friendTop security
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the protection , now I can leave the door open and get notifications anytime when somone near my door
I would recommend this to a friendHappy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad we put up the ring doorbell in. Gives us a piece of mind when not home and also when anyone comes to our door.
I would recommend this to a friendGets the job done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent video clarity and 2 way speech. Works well
I would recommend this to a friend- Cons mentioned:Connectivity
Issues connecting to wifi
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay in our chicken coop. It can have a hard time connecting to wifi sometimes
I would recommend this to a friendBrand response from Ring
Posted .Hi ReneeC.
Thank you for taking the time to share your experience with us. At Ring, we understand it is essential to have your Ring Video Doorbell (2nd Gen.) online and working properly so you can keep your home secure. Having a solid connection ensures you do not miss any activity around your home. We are here today to provide you with education to assist you in finding the best solution for your home’s environment.
It sounds like the device is not performing as expected. The Ring Video Doorbell (2nd Gen.) is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies. High-speed internet is recommended. If your Ring device is far from your wifi router, it may be experiencing connection issues.
Here are a few of the top reasons for poor connectivity:
Your Ring device may be too far from your WiFi router.
Your mobile device has a low signal or poor connection.
Your home wifi connection is poor (or your internet service provider is experiencing high traffic).
To learn more about your device's signal strength, follow these steps:
Open the Ring app.
Tap the menu (☰).
Tap “Devices.”
Select the ring device you would like to test.
Tap on the “Device Health” tile.
Scroll to “Signal Strength” under the “Network” section.
The green, amber, and red colors are indicators of your device connection. Green is good; red is poor.
Move your wifi router off the floor.
Walls, floors, and furniture can interfere with or weaken your router's wireless signal. Choose an elevated, central, open location for your wifi router.
Check your mobile device's signal. If your mobile device has one or two bars, this could be causing issues accessing your Ring device. For best results, make sure you're connected to wifi from wherever you are.
Most internet service providers range from 100–400 mbps (megabytes per second) for download speed and 10–100 mbps for uploading. If your wifi speed is falling below the ranges noted above, we recommend contacting your internet service provider.
We also recommend adding a Ring Chime Pro to your network. The Ring Chime Pro plugs into an outlet and assists with strengthening the wifi signal to your Ring doorbell.
If any additional information is needed regarding your Ring Video Doorbell (2nd Gen.), please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you,
Melissa from Ring.
ring bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ringbell is awesome The problem was getting it installed by a third party
I would recommend this to a friend