Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 6441424
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent video quality, ease of use, and long battery life as significant advantages. Many also appreciate the relatively easy installation process and the added security the Video Doorbell provides. While some found the device larger than anticipated, most users reported positive experiences. A small number of users noted occasional connectivity problems and concerns about the sensitivity settings and subscription requirements.
This summary was generated by AI based on customer reviews.
New Ring Door Bell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect delievery, installation and on time. So far so good.
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do like having the video at the front door but little disappointed in the view - seems like in 2020 it could be better. Maybe the 3rd gen is quite a bit better (since it costs quite a bit more).
I would recommend this to a friendNew doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need a new doorbell and a lot of my neighbors owned one. So I purchased one and I am very happy with it.
I would recommend this to a friendRing Door Bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provides audio/video that we were interested in. Thanks
I would recommend this to a friendExcellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product and customer service good quality I recommend it.
I would recommend this to a friendIt works!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring does everything it’s supposed to. I love that I can monitor my home while I’m out and about.
I would recommend this to a friend- Cons mentioned:Sensitivity
Not particularly happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since powered doorbells are $100 more, I had to settle for one that needs to be dismounted each time a recharge is necessary. That also meant I had to reduce the sensitivity of scans to reduce the number of times the unit turns on and off—and it misses so much it’s basically useless.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi MichaelO.
Thank you for taking the time to share your experience. We understand the importance of having a solid charge on your Ring Video Doorbell (2nd Gen.) so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device is crucial when it comes to monitoring your home, especially if you are away for long periods of time. We are here to provide you with some education to resolve the battery life issue you mentioned in your review.
It sounds like the device is not performing as expected. With Ring Video Doorbell (2nd Generation), stay connected to your home from anywhere by seeing who’s at your door and answering it right from the Ring app. Enjoy enhanced features like upgraded video quality from 720p HD to 1080p HD, "Near Zone" motion detection in areas as close as 5 to 15 feet in front of your home, and a reimagined mounting setup that simplifies installation.
There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal performance. The more events captured by your Ring devices, the more your battery is used. Using "Live View" can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, under "Motion Settings" for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity.
Redraw your "Customizable Motion Zones."
Change "Motion Frequency" to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to "Power Settings" in the Ring app to see what features may be draining your battery.
To access "Power Settings," open the Ring app:
Tap the menu (≡) on the top left of the dashboard.
Tap "Devices."
Tap the individual device (video doorbell or security camera) you want to check.
Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage."
Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length."
Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
Tap the menu (≡) on the top left.
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Select the notification options that you want for "Person" and "Other Motion."
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings, tap "Done."
We recommend using the Ring Solar Charger for the Ring Video Doorbell (2nd Gen.) or the Ring Plug-In Adapter to assist with extending the life of the battery in your Ring Video Doorbell (2nd Gen.). The Ring Solar Charger for Ring Video Doorbell (2nd Generation) is a solar power source that can be mounted behind your Ring Video Doorbell (2nd Generation). Ring Solar Charger is a convenient power source to help charge and extend the battery life of your Video Doorbell (2nd Generation). The Ring Plug-in Adapter (2nd Generation) is designed to convert battery-powered video doorbells so they can run using line current.
If any additional information is needed regarding your Ring Video Doorbell (2nd Gen.), please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you for being the best part of Ring! Have a wonderful day!
Sincerely,
Melissa from Ring.
Happy with my Ring Doorbell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As good as advertised, simple, efficient and useful. Easy Geek Squad installation and follow up assistance.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little camera. Records audio and video. I can video chat with who ever rings the door bell.
I would recommend this to a friendGreat security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE my ring doorbell! When we build our new home I will have that one wired instead of using the battery.
I would recommend this to a friendWorks great even at night!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It’s great too see who is at our door even at night! Easy install
I would recommend this to a friendGreat Anywhere
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the ring doorbell for my office. Best choice as usual. I have multiple ring doorbells and they never disappoint.
I would recommend this to a friendRing Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I haven't fully set up my Ring system, I am enjoying the benefits that come with it.
I would recommend this to a friendAmazing cam
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my door bell it notify me anything going on in front of my door or any thing that goes on near me.
I would recommend this to a friendLove It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Does the job very well! Definitely would recommend
I would recommend this to a friendGreat door guard
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to see if any creep is by your door or to control thieves for stealing your packages.
I would recommend this to a friendPerfect for everyone to have security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift and it took a minute to set up and load but it works perfectly I May be changing my system to this as well
I would recommend this to a friendMust have home security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd doorbell, works well, reliable coverage of the front of the house
I would recommend this to a friendGreat Product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Great Product. Great Product. Great Product.
I would recommend this to a friendRing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This definitely was a much needed tool added to our home.
I would recommend this to a friend