Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 6441424
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent video quality, ease of use, and long battery life as significant advantages. Many also appreciate the relatively easy installation process and the added security the Video Doorbell provides. While some found the device larger than anticipated, most users reported positive experiences. A small number of users noted occasional connectivity problems and concerns about the sensitivity settings and subscription requirements.
This summary was generated by AI based on customer reviews.
Awesome product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ring products are always amazing, all my cameras and security system are ring
I would recommend this to a friendSecure
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and works well. I feel very secure in my home.
I would recommend this to a friendring doorbell
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring doorbell does what it is suppose to do. It's very efficient.
I would recommend this to a friendBest Buy at Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Served a twofold purpose. Doorbell with Camera. Easy install
I would recommend this to a friendSurveillance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product to have especially bring in an apartment complex
I would recommend this to a friendRing door bell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. I can see who is at my door and it doesn't matter where I am. I feel more secure
I would recommend this to a friendGood one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a Great product Best Buy carries, very much happy
I would recommend this to a friendStop jacking up the fee!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They keep hiking up the annual fee. After 2 years, the BASIC fee totals MORE THAN THE DEVICE! Without video storage the device is useless. Unless you look at a video immediately, you won't be able to view it. Go with Eufy. High quality, no bogus annual fee. BTW Amazon owns Ring, in case you didn't know. I know, what a surprise!
No, I would not recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't live without it. No more opening the door without knowing who is there.
I would recommend this to a friendRing Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Bought this for my son for his first apartment :)
I would recommend this to a friendGreat doorbell
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great because it is a wired device. Immediate camera response. Love having this.
I would recommend this to a friend5 stars
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5stars ................................................
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live being able to see what Is being delivered without having to talk to the delivery person
I would recommend this to a friendNice addition to Ring security system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic add on to our Ring security system. Love knowing who's at the door.
I would recommend this to a friendWhen it works it’s great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it’s supposed to do most of the time. I have a fairly higher end wifi service and it still requires some time to buffer and come online. Many times it may not connect at all. But still nice to have when it works.
I would recommend this to a friendBrand response from Ring
Posted .Hi MontezR.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Video Doorbell (2nd Gen.) to function consistenlty and reliabley so that you can effectively monitor your home. The features and technology provided by the Ring Video Doorbell (2nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like the device is not performing as expected. Ring devices require high-speed internet for optimal performance. Poor network connectivity can affect the performance of your Ring device. We are happy to share some troubleshooting steps to help you diagnose and fix common connection issues that you may experience with Ring doorbells and cameras.
You may experience buffering at times, due to a wifi dead zone in your home where you lose signal strength between the router and your Ring device. Ring devices with 1080p video require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable.
Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI. Turn off your mobile device's cellular data and connect to the same wifi network as your Ring device. Open the Ring app. Tap the menu (☰). Tap “Devices.” Select your device. Trigger an event on your Ring device. This could mean pressing the button on a doorbell or activating the motion sensors on a camera. Answer the event and examine the resulting video.
We have listed some possible outcomes from this test here:
Footage is crisp and clear: If your video appears good when next to the router, the issue may be caused by a disruption in between your router and your Ring device’s normal location. To fix this, try moving your device closer to the router or extending your wifi signal with a wifi extender like the Ring Chime Pro.
Severe pauses in live video: If your video pauses, stutters, or gets frozen and your wifi speed meets the minimum standards, try rebooting your router. Unplug your router, wait 30 seconds, and then plug it back in. It should take three to four minutes to reboot. Then, test your Ring device again and see if there's any difference.
Long delay before your video starts: This is also caused by slow wifi speeds. Assuming you have high-speed internet, reboot your router and the mobile phone, tablet, or PC you're accessing the video feed on, then see if there's any difference when it's back on line.
For more information on your Ring Video Doorbell (2nd Gen.), we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Melissa from Ring.
Ring doorbell
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luv the easy install and it hooks easily to the system already In place
I would recommend this to a friendSatisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really well and keeps me informed throughout the day about who is at my home.
I would recommend this to a friendLife saver!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Took a week long vacation and was able to to a watch on our house while we were away!
I would recommend this to a friendLove the RING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Per usual this RING doorbell never disappoints. Super reliable and convenient
I would recommend this to a friendNo Peep Hole in front door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My door didn't have peep hole so I need a way to check my door without opening the front door every time someone came to my door
I would recommend this to a friend