Customer Ratings & Reviews
- Model:
- 8VRASZ-SEN0
- SKU:
- 6441424
Rating by feature
- Video Quality
Rating 4.7 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the excellent video quality, ease of use, and long battery life as significant advantages. Many also appreciate the relatively easy installation process and the added security the Video Doorbell provides. While some found the device larger than anticipated, most users reported positive experiences. A small number of users noted occasional connectivity problems and concerns about the sensitivity settings and subscription requirements.
This summary was generated by AI based on customer reviews.
Like them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them, but sometimes they don’t get all movement. I still use them and like them.
I would recommend this to a friendEasy Installation - Quick APP set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed on brick house. Took 10 minutes to set up.
I would recommend this to a friendAmazing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great I love it but I wish the camera at night would be better looking
I would recommend this to a friend- Pros mentioned:Security
Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my sister and she loves it for her home makes her feel a a lot more safe when she’s at work or away from home!
I would recommend this to a friend Service provider
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to see someone that was asking To be a service provider when I was away.
I would recommend this to a friendWorks just fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for what it’s for. Sometimes the feed gets grainy but might be the cel service.
I would recommend this to a friendRing doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy having my ring doorbell it keeps me updated with what's going on around my home
I would recommend this to a friendNice to have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to see who’s there or a package delivery but sometimes I get a delayed alert but it’s nice to have .
I would recommend this to a friendA Little More Reassurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for Protection While Away For Short Periods of Time
I would recommend this to a friendRing Door Bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but not easy to install for hard wiring into existing door bell.
I would recommend this to a friendLow ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solar panel do not work. Want keep a charge. Might have to take it back
I would recommend this to a friendRing Door Bell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love it.. It makes me feel better when I leave home. That I can see what’s going on around my house.
I would recommend this to a friendRing doorbell 2 - must take off to charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ring, but disappointed this affordable option doesnt have a removeable rechargeable battery. Actually the store associate argued with me and said the 2 version did and showed me the rechargeable batter box showed 2 version and said its made for this one. I knew better, because you have to take it off to charge it.
I would recommend this to a friendBrand response from Ring
Posted .Hello Jennifer4889,
First and foremost, we thank you for your business and the opportunity in serving your home security needs.
The Ring Video Doorbell (2020 Release) is powered by a rechargeable, built-in battery and does not require hardwiring. It features a revamped mounting setup that simplifies installation and removal when it comes time to recharge the device. This doorbell is compatible with a 802.11 b/g/n wifi connection @2.4GHz.
Additionally, this doorbell can be hardwired to an existing doorbell system or transformer for continuous charging (8-24 VAC, 40VA max, 50/60Hz). If you have any additional questions, please feel free to reach out on our community forum at https://community.ring.com/.
Thank you,
Antonio from Ring
- Pros mentioned:Video quality
works at described its a Ring
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as described. can see whos at the door now, I check the cam frequently to see whos knocking my door though out the day
I would recommend this to a friend Ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my purchase from best buy of ring
I would recommend this to a friend- Pros mentioned:Video quality
Ring Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too bad for a door bell camera compared to many other brands
I would recommend this to a friendBrand response from Ring
Posted .Hello!
Thank you for your feedback on the Ring Video Doorbell (2020 Release). We are always looking forward to hearing our customers have to say, and we appreciate you taking the time to let us know.
We would love to get connected with you if you would like to address any other questions or concerns you might have, to ensure we are providing a consistently amazing experience for you! Please don't hesitate to reach out for any of your Ring related needs.
Thank you,
Caitlin with Ring
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best u can get for the money. But I wish it worked as a regular door bell when wifi disconnect
I would recommend this to a friendRing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I'm happy with my purchase. Would recommend.
I would recommend this to a friend- Pros mentioned:Battery life
Could be better
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ring camera is nice but the bath dies so fast, even when the frequency is lowered. We have a refurbished one and it is so much better and the battery last 3 times longer.
I would recommend this to a friendBrand response from Ring
Posted .Hi Tiffany H.
Thank you for taking the time to share your experience. We understand the importance of having a solid charge on your Ring Video Doorbell (2nd Gen.) so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device is crucial when it comes to monitoring your home, especially if you are away for long periods of time. We are here to provide you with some education to resolve the battery life issue you mentioned in your review.
It sounds like the device is not performing as expected. With Ring Video Doorbell (2nd Generation), stay connected to your home from anywhere by seeing who’s at your door and answering it right from the Ring app.
There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal battery-life performance. The more events captured by your Ring devices, the more your battery is used. Using "Live View" can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, under "Motion Settings" for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity.
Redraw your "Customizable Motion Zones."
Change "Motion Frequency" to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to "Power Settings" in the Ring app to see what features may be draining your battery.
To access "Power Settings," open the Ring app:
Tap the menu (≡) on the top left of the dashboard.
Tap "Devices."
Tap the individual device (video doorbell or security camera) you want to check.
Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage."
Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length.".
As cold weather sets in, lithium-ion batteries like those used in Ring Doorbells and Security Cameras may experience several issues, including trouble holding a charge, running out of power faster than normal, or losing functionality. Knowing at what temperature batteries will start to be impacted can help you take the necessary steps to keep your device working. When the temperature drops to:
36°F (3°C): The battery may not hold a charge as effectively, resulting in having to charge the unit more frequently.
32°F (0°C): The battery may not charge at all. Even hardwired configurations may not charge the battery.
-5°F (-20.5°C): The battery may stop working completely until temperatures warm up.
When it gets cold and your device's battery runs out, bring your entire device inside and charge the battery with a USB cord. This will allow your device to warm up while the battery charges.
We recommend using the Ring Solar Charger for the Ring Video Doorbell (2nd Gen.) or the Ring Plug-In Adapter to assist with extending the life of the battery in your Ring Video Doorbell (2nd Gen.). The Ring Solar Charger for Ring Video Doorbell (2nd Generation) is a solar power source that can be mounted behind your Ring Video Doorbell (2nd Generation). Ring Solar Charger is a convenient power source to help charge and extend the battery life of your Video Doorbell (2nd Generation). The Ring Plug-in Adapter (2nd Generation) is designed to convert battery-powered video doorbells so they can run using line current.
If any additional information is needed regarding your Ring Video Doorbell (2nd Gen.), please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you for being the best part of Ring! Have a wonderful day!
Sincerely,
Melissa from Ring.
- Pros mentioned:Video quality
Life changing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't see how I went without one of these for so long, I feel more safe with this Ring Doorbell camera at my ftont door!
I would recommend this to a friend